Nothing but lies and stealing your hopes and dreams. We began our project in October 2025,…read moreChristian was attentive in the beginning promising "clear communication" and quoted 6-8weeks for completion; here we are in May 2026 and still not finished and can't get in contact with him. He took ALL payment installments and hasn't completed 20K$ worth of work. We have been beyond patient and understanding, hoping he would finally finish the job and nothing. We pleaded he at least drop off our equipment (which he continued to state he "just had to pick it up") nothing...we begged he please just provide the pictures that our pool was bonded correctly for inspections...nothing. Not only are we out 20k$ to complete this with another company, we now have to go through our concrete Around the pool to prove electrical bonding was done because he didn't bother doing inspections while the project was in his hands. He's nothing but a liar and a cheat. DO NOT HIRE HIM, we are one of MANY he's done this to. Hopefully karma prevails here and Christian is held accountable for his actions.

If you are looking for a GREAT team to get the job done and get it done RIGHT! This is who you need…read moreto hire. The owner and his team care and it shows in the work they provide. Honestly when I look outback I'm always surprised and with a smile on my face to see what a beautiful job they did and now my family and I get to enjoy this for many more years to come! Recommending them to all my friends and family in the area!

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.

Melissa and Tanner are the best! They always go out of their way to make sure that our pool is…read moreoperating properly and ready for enjoyment!

Melissa & Jackson have provided excellent customer service for us and our pool care needs! We have…read moreused Bullfrog Pool Services for 1 year now and we have not been disappointed! Jackson always does a great job servicing our pool and is there to answer any questions we have had. Melissa is always quick to respond when we have to call in with questions about our services. If you're looking for pool services in Wilmington and Wrightsville Beach, give them a call!

This is a poorly ran business, if you can even call it a business!…read moreVery unprofessional and this individual's communication skills are less than desirable. He does not return calls, only answers the phone on rare occasions and does so in an unprofessional manner - not even answering the phone as if it were a business by announcing the name of the business. I would not recommend this individual to ANYONE to DO ANY WORK. Very unpleasant and a complete waste of time. Don't waste your time or money by engaging with this subpar "supposed" business. I'm sure though that he won't be in business long with these practices.

Had them come to check on my spa that was no longer running and determined it was a part that…read moreneeded to be replaced. Said they would order the part. Reached out to them several times for an update and no response. Very unreliable. Maybe they are just too busy but what a terrible way to run a business. Will not be working with them again.

Great service and very accommodating. Good customer service. Pleasure working with this company.read more

Don't waste your time! Call anyone but these guys. $325 just to show up / diagnose for an hour. Was…read moretold they could fit me in same week, if not, definitely next week. Called end of next week, was told maybe the week after. Was promised a call back next day. Yeah, no call. Emailed owner, zero response. I called Pool Scouts. They showed up very next day! $99 for first hour.

STAY FAR AWAY FROM THIS COMPANY! Because of medical issues I have not been able to take them to…read morecourt yet but have everything in the works to do so. Will 100% be fighting them in court. They DESTROYED my pool liner by applying a stain treatment from Amazon they have never used before or tested. The pool liner's pattern completely disappeared all over the liner and even though they swore they would take care of it and replace the liner for their grave mistake, they refused to because they didn't want to pay for it so I now have to take them to court. They don't want to pay the money for their mistake. It's disgusting and unethical and they should be out of business.

Great team of folks, awesome facility (they do warranty repairs/replacements and educational "Pool…read moreSchool), and clearly a cut above the rest of the contractors I called. When I hire a project out, I don't pick the cheapest contractor. I pick the BEST man for the job. If you're of the same mind, you'll probably be happy moving forward with Jamie/Shaun.

Very happy with Parrot Bay Pools & Spas. From the beginning to the end, the process went as…read moreexpected and beyond. At all times you are connected with company in getting any information, question or answer needed on your pool. This reputable company stands behind its products. Lovely owners and workers. Highly recommend getting your pool done with Parrot Bay Pools & Spas!

We used them for updating a pool and for service. For these purposes, they were average. They…read morewere horrible when it came to special requests (when something was broken) and we had to change to another company.

I have been using Scott at Aqua Haven for all of my pool inspections and repairs for years. He and…read morehis staff are knowledgeable, professional, and honest. I am confident that when I recommend Aqua Haven to clients and friends, they will have a fantastic experience.