I've been bringing my dog to this vet since I relocated to Texas about 3 years ago. I've always…read moreappreciated the customer service, but every visit ends up being $200+ which has become very frustrating. Today I almost didn't come, but my Frenchie has been having ear issues again. Last year they put a medication in his ear that helped temporarily, so I came back hoping to address the same issue. This time they wanted to charge me $100 for the same medication that I later saw on Amazon for about $7. I declined the medication. After that they offered to simply clean his ears. I agreed, thinking it was a basic service, but no price was mentioned beforehand. When I received my bill, it came out to $337. I was shocked to see they charged $50 just to clean his ears without informing me of the cost before doing it. While the staff has always been polite, the pricing and lack of transparency are very disappointing. Unfortunately, after today's experience, I will not be returning. I have to agree with other reviews that the pricing here feels like a rip off.

We, and our mini-poodle puppy, Chief, have experienced absolutely wonderful and caring service at…read moreCole Veterinary Hospital at Harmony! Highly recommend choosing them for everything. From the start, the front staff were super kind to our lil pup for his puppy shots; he had positive experiences every time! For boarding, Chief was happy and well taken care of as he recuperated from his neutering while we were on vacation; Jasmine was so kind and even sent us a video of our pup playing in the unexpected snow in Jan 2025. We were sad to miss his first experience with snow, and thrilled to see him love the cold, white fun. Then, Dr. Kendra Delaney and the whole staff were instrumental in working with our Pet Relocation team for our international move, and promptly responded to all the timely details. Chief boarded for about a week until he flew out to meet us abroad. The staff all took amazing care of him, and our extra thank yous to Jasmine, our puppy's favorite vet tech, who noticed he was getting anxious; she promptly alerted the vet team who approached us with suggestions. We sincerely appreciate them all going the extra mile, every time.

We've recently switched to this hospital within the last year for his check ups and vaccinations…read more Over the past few weeks we've had to bring him due to anxiety and ear infection. The front staff, vet techs and the doctor are all amazing, friendly, welcoming and thorough with their treatment! So far our experience has been great :-)

I have had issues with finding a good vet's office so based on their Yelp reviews I called Cole at…read moreLegends Ranch. Part of my problem is that I have a Great Dane, a little over a year old (and I'm embarrassed to say), that I have not socially acclimated well. I called the clinic ahead of time and asked about their waiting room area because this had been an issue with my last vet's office. I explained my circumstances and they said call us in the parking lot when you arrive and we will let you know when a room is open so you can take him right in. I arrived 15 minutes early and they did just as they had promised. The wait to see the vet tech was a little long but she apologized and said they had an emergency that morning so they were running behind. I can understand and appreciate that. The tech advised me of the packages and what was recommended but not necessary and even waited while I called my boarding facility to see what they required for his future stays. They took Brutus into the back to weigh him and a few minutes after asked me to come back to help get him on the scales. I managed to coax the front half of him on and 2 of the vet techs helped "load" the back end of him on. He was 156.6 lbs so it was no small feat and I appreciated the two ladies' efforts. Dr. Martin was great. Super patient with administering the vaccinations and advising me on my puppy's care. I had asked for my boy's nails to be dremmeled. Here's where they really showed that they care about my business and taking care of my pet. Brutus wiggled, squirmed, turned over a chair and did everything he could to get away from the three of us and having his nails trimmed. After about 10 minutes we finally got him calmed down enough to basically accept his fate. lol If you care about good customer service and making sure your pet is in the right hands I highly recommend this vet clinic. They have won my business after a year's search.

Highly recommend!! Walking into the office was very welcoming and everyone working here seems…read moreupbeat! Vets are very knowledgeable and informative! They want the best for you and your fur babies. We came here after an issue with a different vet and they ended up saving my cat's life! We appreciate them so much and we now have found our new vet for all our fur babies!

My husband and I had an extremely upsetting experience with this clinic, and I feel it's important…read moreto share what happened, so other pet owners are aware. We brought our 170-lb mastiff, Louie, in for a routine heartworm test. The tech attempted to draw blood from his front leg but couldn't get any on the first try. Instead of using a new needle or properly cleaning the area again with alcohol, she reused the same needle in the exact same spot. When that didn't work, they eventually drew blood from his neck area. A few days later, we noticed a growth on the same leg where the attempted blood draw occurred. At first it was small, and we thought it might be a hygroma since Louie is a large dog who tends to drop his weight on the floor. But by Saturday morning, his leg had suddenly swollen to three times the size of his other legs, and he could not walk at all. We rushed him to another vet because this clinic was closed. That vet took X-rays (which were clear) and told us the swelling was not a hygroma, his leg was filled with fluid and could be an abscess, soft tissue sarcoma, or another serious issue. They immediately started him on medication for infection and pain. On Monday, I contacted this clinic to inform them of what had happened after our visit. They asked for photos, which we provided. They then asked for more pictures, and we even sent the X-ray from the emergency vet. Several days passed with no response until we finally received a call, only to be told that it wasn't their fault and there was nothing they could do. They also tried to convince us that reusing the same needle in the same spot without re-cleaning the area could not cause an infection. I'm not sure what veterinary school teaches that, but basic medical hygiene says otherwise. What makes this even more frustrating is that no solution, no concern, and no accountability were offered. Even if they believed it truly wasn't their fault, the complete lack of responsibility or willingness to help was incredibly disappointing. I rarely leave reviews, but this experience was unacceptable. Louie suffered significantly, and instead of helping or even acknowledging the issue, the clinic dismissed us entirely. I strongly urge other pet owners to be cautious and consider seeking care elsewhere.

BEST VET IN SPRING! Best pricing too! I had such a great…read moreexperience with this clinic! I accidentally spilled hot water on my dog late at night, I called them as soon as they opened next morning and they got me in within an hour of me calling The vet (Zachary Reynolds) was incredibly informative and sympathetic and did a very thorough exam for her to make sure there weren't any burns! I will definitely be returning with my two other dogs and possibly my birds if there's an aviary vet

I've taken 6 weeks to give myself time to mourn my fur-buddy and to give myself time to calm down…read moreand gather my thoughts on the Veterinarian' policies and practice. this then is a balanced, truthful and honest accounting of my experience. I'd selected A Couple Of Vets when I moved to a new neighborhood over 2 years ago. My review is strictly the cold, callous manner in which we were treated for the appointment to say goodbye to my Doberman, Axel. After a very short illness of 4 days, Axel was in the clinic on May 5 of this year where following tests Dr Le kindly and empathetically delivered a terminal diagnosis, recommending euthanasia. I wasn't ready for that diagnosis and declined saying 'we'll call later'. After a very sad night watching Axel decline, I phoned the following morning set an appointment for that mornin, May 6 for euthanasia. The One Star Review We arrived at the clinic and were quickly led to what seemed to be their euthanasia room. Dr Reynolds entered and went over the diagnosis, which seemed to be different from his wife's diagnosis the prior day, and then smugly stated "This is what happens with untreated heart worm", referring to a months prior appointment with Reynolds in which Axel was diagnosed with heart worm shortly after I adopted him. Reynolds quoted $2100 for treatment, a lot for my fixed income So I called around, finding treatment for $450. That resulted 2 negative tests from different clinics. He was on continuous heart worm prevention. I'm confused on how that was possible. The issue was the smug manner in which he said that and his flawed assumption that I had chosen to ignore his initial diagnosis and didn't get treatment for Axel's heart worm it only got worse. Following Reynolds smug and false opinion regarding my medical treatment of Axel, he offered treatment that would keep Axel alive 3-6 months longer. It didn't make sense to prolong the continued suffering and eventual death of my buddy and I chose euthanasi. Reynolds left the room to insert an IV on Axel and then returned with prefilled syringes and a paper. "First, you'll need to take care of this" he said while handing me the paper. His bill for this appointment! I was shocked and confused. I ALWAYS paid immediately upon departure. Suddenly, Reynolds is treating me as if I would not or could not pay his bill of $356.82 for euthanasia and cremation. it was a heartbreaking 24 hours from diagnosis to euthanasia, and now I'm being insulted by Reynolds's assumptions and further insulted and upset that he feared I might run out on the bill. Despite paying promptly for each prior visit with both dogs. All of this BEFORE I even had to end my buddy's life. after I paid the bill, things continued poorly with a broken lift table, Reynolds wanting Axel to get on cold, stainless steel lift table with no cover. My Axel was NOT going to spend his dying moments on a cold table. And was too slippery, so I told Reynolds to get the sheepskin style cover from the broken table so we could get Axel comfortable on this lift. Holding Axel while Reynolds injected the medications. He then confirmed Axels death. All very matter of factly, with NO empathy and no compassion. I've had to put down several pets through the years and NEVER has the veterinarian been so cold and callous as Reynolds. The office sent a nice condolence card signed by staff and included flower seeds to plant in memory of Axel. All nice, but all to late to repair the damage Reynolds did that day. I get this is his job and he probably euthanizes pets regularly, but what kind of Veterinarian does so with no warmth or understanding? What kind of vet insists the bill be paid first by a promptly paying client of 2 year? My answer is A Couple Of Vets who will never see one dollar from me again. And I have told this story repeatedly to friend and neighbors. BTW: I've yet to receive the paw print I ordered.

We have been going here for the better part of 10 years and such great doctors and professional…read morestaff and technicians!

We have been seeing Drs. Heimlich and Schmitt for nearly 40 years. Over the course of that time,…read morewe've adopted, rescued and lost a number of dogs. Without a doubt, this is the best veterinary practice that I've ever come into contact with. Recently I needed to speak to a vet - pronto - due to the fact that my daughter had a hold to adopt a dog from the Harris County Animal Shelter. The dog had a reaction to anesthesia during his required neuter surgery. Full details were relayed to me by the Harris County vet, but I wanted to consult with one of MY vets prior to proceeding with the adoption. Drs. Heimlich and Schmitt were not available, but Dr. Wolff called me back within a very short period of time. After explaining the situation, she gave me her professional opinion, spending quite a bit of time with me on the phone. We did decide to proceed with the adoption and promptly brought him for a check up (and for vaccines and meds that are not provided at the county shelter). As it so happened, Dr. Wolff was the only vet with an appointment late that afternoon, so we grabbed it. What a wonderful experience! Great manner with this new dog and with me - a client she had never met before. Visit was thorough and never rushed. I was very pleased. When we brought this new boy in for some boosters several weeks later, she had relayed all of his info and our discussions to Dr. Heimlich. I was grateful that she was so detailed in her notes regarding my phone call with her and our subsequent visit. Our dogs are truly members of our family. It's so nice to have a staff of vets that treat them with such care and concern. They are, simply, the BEST.

Great experience! The staff was friendly, caring, and professional. They treated my cat with…read morekindness and made us feel comfortable. I would definitely recommend this vet!

Highly recommend! Have been bringing my pets here for 20 years! Would never take them anywhere else!read more

Everything from the start was good. I had doubts because of the reviews but my experience was good…read more The employees and doctor took good care of my pet and explained to me throughoutly what couldve happened to my doggie to be feeling like that. Would reccomend. Its kind of pricey but its worth it.

Run! Do not go here!!!…read more My Dog was sick needed to be spayed. They wanted to charge $11,000 for the procedure the Next day.... I called West End Animal Surgery and they got my dog in surgery with the hr for less then $1,000! Blue Pearl is a scam praying on your emotional attachment to your pet. The Vets are used car salesmen at best. Do not go here!!!

Took my Maltese here starting when she was 12 years old. This vet took amazing care of her and I…read morefeel this clinic is the single reason my girl lived to be 17 years old. The staff and veterinary are all amazing people. As you can tell, this place is loved and cherished by many with its perfect 5 star yelp rating.

I highly recommend this vet! The veterinarian was very kind and knowledgeable. It was also very…read moreaffordable. We will take our dog back here again!

I took my cat, Nova, in for a routine spay and she ended up passing away due to hemorrhagic shock…read moreas a result of the sutures being "likely compromised". This was the exact wording that was used on the necropsy report. Dr. Zamora performed the surgery, and I'm currently in the process of filing a complaint against her with the Texas Board of Veterinary Medical Examiners. The board will then determine if she violated Rule 573.22, Professional Standard of Care and Section 801.402(6) of the Veterinary Licensing Act. I'm happy to post updates on what the board concludes once the investigation is complete, but for now I will include the full details below and you all can decide for yourself if you feel comfortable taking your own pet to this clinic. This event occurred on 1/25/2024. Although I wanted our local community to know about this as soon as possible, I didn't want to compromise my complaint in anyway and I also needed some time to grieve in order to be able to discuss this from a factual standpoint rather than emotional. Nova went in for surgery at 7:15AM. I received a call at 9:52AM and I spoke with Zamora. Zamora informed me that Nova was out of surgery, and we agreed on a pickup time of 4:00PM. At this point I thought everything was fine and planned to leave my place of work at 3:00PM since it's an hour commute to the clinic. Per the surgery records, my cat started showing signs of lethargy at 11:25AM and was unresponsive at 1:30PM. It says in the notes that no bleeding was observed at the uterine stump, but this is inconsistent with the necropsy report which noted hemorrhage at the uterine stump. I had a missed call from Zamora at 2:59PM. Zamora left a voicemail saying Nova needed a blood transfusion, and that they do not have the blood on hand so I would need to take her to an emergency veterinary hospital. This makes me question why this clinic is performing surgeries without having adequate supplies on hand in the event of an error or complication. I was already on the way to pick her up at this time, due to my commute. I arrived at the clinic and rushed Nova to an emergency veterinary hospital nearby, where she unfortunately passed due to hemorrhagic shock. Per the necropsy report: "The suture was in place, but likely compromised. Often postsurgical activities compromise the sutures leading to hemorrhages from the surgical site." Nova was under Zamora's and the clinic's care during the time any "postsurgical activities" would occur between the time of surgery and the time she was unresponsive. I'm disappointed at how slow this moved. If I was informed sooner, I could have left work earlier to get to Nova so that she could receive a blood transfusion sooner. I brought my healthy cat in with no known medical issues, and when I picked her up, she was bleeding internally to the extent of needing a blood transfusion. She was under Zamora's/the clinic's care between those two points in time. The whole ordeal of having to pick up my cat's lifeless, unresponsive body and rush her to an emergency clinic was traumatizing to say the least. I hope that by sharing my story, others can make a more informed decision when selecting veterinary care for their beloved animals. Things like this simply should not happen. Please do better.

When my 16 yr. old cat's behavior suddenly changed, I took him to his vet Nov. 22, 2024 to check if…read morehe was dying or suffering severe blockage. Bubba was a patient at Louetta Veterinary Medical Center for years, with ongoing treatment for chronic constipation. This day, he was seen by an alternate vet. Before she took him to have blood drawn, I warned her he was a stress biter and currently in pain. She didn't ask about vaccines. Soon she returned Bubba and only said bloodwork results would take a few minutes. Later, she explained the results, then casually said Bubba had bit the tech who drew his blood. The tech, not finding a microchip or vaccine record, had called Animal Control without first asking about Bubba's vaccine record! In all years Bubba was a patient at this clinic, rabies shots never was mentioned. At home, I had 12 rabies shot certificates. I discontinued when his health declined as he grew old. Bubba lived only indoors with me, an elderly widow. Seeing me shaken, the vet left the room and another brought pain med for Bubba. He said Animal Control would just call, ask questions and allow home quarantine. I asked to see the bite. The tech showed a single toothpick puncture at base of her thumb that was not bleeding or even bandaged. At night, a uniformed Animal Control officer arrived and asked to see Bubba. He saw no signs of rabies as Bubba calmly purred when the officer pet him. I was allowed home quarantine for 10 days, then a vet had to call Animal Control confirming no signs of rabies. Tragically, Bubba was slowly, painfully dying. I called many other clinics for help. ALL were disgusted at what this clinic did, said their techs expect bites and would never dream of reporting anyone. They agreed to euthanize Bubba, but during quarantine, had to send his body to Animal Control for decapitation to test brain tissue for rabies. I would not get to bury Bubba. I prayed Bubba would make it until the 10th day to close the case, but he died Thanksgiving morning. Animal Control was closed until Sat., so had to keep Bubba's body on ice for 2 days before taking it to them. With tears and a shattered heart, I buried a symbolic teddybear. This clinic argues the legality of the issue. Panhandling also is illegal, yet police do not arrest them because of the human factor. This clinic has lost its heart. It posts no sign to warn it will hurt you if your pet, in fear or pain, nips anyone and is not up to date on rabies shot. I share my traumatizing experience to warn you.

My sweet old girl was 14 1/2 years old when we were referred to True Companion. They fit us into…read moretheir busy schedules during COVID. We knew that her time was coming, but Dr Pedrosa and her team made sure the last few weeks of her life were happy and pain free. We were able to put her to sleep peacefully in our backyard. After her passing, they allowed me to donate her unused medicine back to the clinic for other pets in need. A fitting tribute to a faithful companion.

Dr. Rogers is AMAZING!!! It is Corona quarantine time, so I had to stay in my car, but I received…read moreexcellent service the entire time she was there. She is very knowledgeable, honest, understanding, & patient. I started going to TCAH last fall with another one of my babies & she was awesome then too! She cares & your fur baby is not just a number or $. The receptionist & vet techs are amazing too! They will not disappoint. If you are looking for great service, comfort, trust, great hours, & NOT $$$$$- this is your place! (They are not free and not dirt cheap- please don't misread- it's still medical car.) Thank you all!!!!!!!