I have been here three times. The first time, I got my dog a full groom. The lady did an okay job…read moreand my dog seemed to like her so I decided it was good enough even though they charged a first class price for less than first class service. The second time I asked for nothing more than a bath and they still did some grooming - again not the end of the world. Iggy seemed happy enough so I decided to stick with the place. Made an appointment for grooming 10 days ago. Spoke directly with the groomer who works on Iggy. She confirmed the appointment, gave me an appointment card and I got a text yesterday confirming the appointment again. I get there this morning and they act like they don't know why I am there. The groomer we use was in the back and for no readon she just started yelling - "I was told he's only getting a bath." Mind you - I hadn't said a word so something was off. She just kept screaming - I mentioned I wanted him groomed. She repeated "I was told he's only getting a bath." I don't know who she talking to but the only person she talked to that matters was me - I made the appointment - I asked for grooming. It was clear that she wasn't prepared to do what she promised and I didn't want her to take it out on my dog - which she looks fully capable of doing - so I said never mind I'll take him somewhere else and she muttered something to the effect "Fine then go." I won't be back and I'd caution anyone who values their time to be careful here.

Got me in quickly and did a great job on my long-haired dog. Competitively priced. Nice folks!read more

Well done. Groomer took great time working with my 1 year old. Did a wonderful job. Will be back.read more

I moved from out of state a little over 2 years and was in need of a groomer for my pets. Took them…read moreto Petsmart and I was totally disappointed with their grooming work. I stumbled upon her place while visiting the DMV. With long line waits, I was scooping around the area when I saw her place. At first I was a little bit hesitant since I was use to taking them to Petsmart. And ever since, I've been taking my Saint Bernards, Old English, Old English Sheepdogs, and bulldog to Wendy. Considering these are large dogs, her prices are very reasonable and affordable. I'm not sure if she uses sedatives like other groomers do. But my dogs don't appear groggy when picked up. Nor do they refrain themselves when entering her place like they do with previous groomers. Wendy has done a wonderful job. She is highly recommended to care for your pets. Hopefully her prices will remain reasonable. Thank you very much for your grooming services. May your establishment prosper and remain in business forever.

Terrible experience having my disabled chihuahua nails clipped. Don't recommend! Brutal and…read moreunprofessional service! Cut her nail and made her bleed, kept yanking at her arm! Started when I entered unleashed huge dog behind counter and barking loudly. Advised helper that I was terrified of big dogs since I was attacked by one. Totally dismissed my fear!!! She became angry n said she was more scared of my 4 lb chihuahua and then began roughhousing my chihuahua and was very angry with me. Asked her to not yank her arms n kept doing so. Finally, asked her to stop with a paw remaining. NEVER will return there again! DO NOT RECOMMEND!! Extremely u professional and brutal service!

This place is chaotic, loud, and poorly run. The smell alone -- wet dog and disappointment --…read moreshould have been my first warning. I scheduled a grooming appointment for my Goldendoodle and was clearly told my appointment was at 9:00 a.m. They even hand-wrote "9am" on a business card. What they failed to explain -- verbally or in writing -- was that this was only a drop-off time and that my dog would be crated for an undisclosed amount of time before grooming. I was never informed that my dog would be crated at all. When I questioned this and explained that my dog has never been crated, I was dismissively told, "Well, you should have asked." That response alone was enough to tell me this place does not value communication or client trust. The environment was overwhelming -- at least seven dogs barking nonstop, owners' personal dogs running loose, while client dogs were caged. It was so loud that conversation was nearly impossible. Nothing about this felt calm, organized, or professional. They also insisted on vaccination records, yet the staff member barely glanced at the paperwork, flipping through it without actually reviewing anything. When they finally offered to refund my $20 deposit, I immediately accepted. I would not leave my dog here. The place did not look clean, expectations were not explained, and staff friendliness disappeared the moment concerns were raised. I would strongly caution pet owners -- especially those with dogs who are not crate-trained -- to look elsewhere

I have been taking my little girl Sydney there for a while…read more They have a groomer by the name of Alex, and I have to say he delivers what he promises. My little girl and I are dependent upon each other and today she was shaking because I was leaving her to be cleaned up. She is my service girl and I was starting to have a bout with severe anxiety and panic in the form of extreme dizziness. Once she was back in my possession things started clearing up. Her happy face is go

I don't board my dog, so this is a review only about grooming. I don't have a dog that needs a…read morespecial cut, so it's really only about a bath and toenails. And for that this is a 5 star joint. This place is exactly what I need. 1. Friendly staff 2. Quick service 3. Dog left happy and his coat was soft and smelled great I actually set up my appointment with the owner on Yelp and the staff when I walked in knew nothing of that exchange! But they fit him in and I picked him up in about an hour. I will update this review as we continue to need baths and appointments. I understand the groomer isn't there all day most days and this might be tricky.

Very impressed with my cocker spaniels grooming. The owners (including the adorable 4 legged owner,…read moreScooby) greet you when you walk in and make you feel like family. You can tell they love dogs. They listened to me try to explain the cut I wanted and then made the translation in grooming terms...his cut turned out exactly how I wanted. Can't wait to go back.

From the owner: Paws and Go was started in September of 2021. Chris started the salon with hopes to provide quality…read moreservice to the Las Cruces area.

I'm in love on how reasonable the costs are and how lovely the owners left my toy poodles! The…read moreowner is very sweet and I will definitely let everyone know about this place! This place is heck a lot better than any in town especially Petsmart and or Petco! We'll be back again! Thank you!

Jody does a great job on Lulu and I like that the dogs are socializing while they wait for their…read morecut or pick-up. No cages. She would have received 5 stars except she charged me $35 for a simple sanitary cut.

We live in a rural area. We have three dogs . Two of our dogs are corgis that have thick hair and…read moreneeded shedding help. They were fast, friendly, affordable and I highly recommend them to anyone! My dogs loved them too!

Great experience with the owner. She did a awesome job on my sheepadoodle. Will definitely be using…read moreher again!

We had never left any of our fur babies with anyone other than family. We were desperate to find a…read moreplace for them when we had to make a trip out of town. They took excellent care of our fur babies and we were able to observe them on line too.

Staff at Pet Planet Hotel was friendly, attentive to my dog's individual needs, he takes anxiety…read moremedication when needed. They gave my dog a Bordetella shot due to the fact I did not have one when my dog was dropped off. The facility is sparkling clean and very impressed with their outdoor play facility. Few things I was disappointed with; was the quality of the bath that I paid $50 for, think I could have done a better job myself. I also left a few messages regarding how my dog was getting along and it took days for them to get back to me. Also, paid extra for a king size suite so I could check the web cam once in awhile. The instructions they gave me did not work. Overall, I was impressed with the facility and most likely take my dog back.

This is a new business in town. My dog needed to have her nails clipped. Thought I'd take her to…read morethis groomer that opened recently. I was very happy to have given him a try! Johnny was friendly and welcoming. He was quick and very attentive with my dog. The place was very clean. I would highly recommend this place and will certainly return!