My lesson here was absolutely wonderful and necessary! I had tried to learn snowboarding during one…read moreseason and did not have much success. This year I decided to do an intro lesson before heading back on the mountain and it really helped me to get the basics of snowboarding. Mieu was my incredibly patient and kind instructor that helped me throughout my entire lesson. She gave me great tips and would correct my form, stance, balance, etc right away. She explained so much of what I was struggling with and was clear and concise. I felt way more confident going back to the mountain for my next season. I look forward to more lessons in the future!

I have been snowboarding since I was 7 years old and have never been able to master the toe side…read moreturn. One lesson with Mark, and after 16 years of being a heel side warrior, I was finally able to do it! I took a lesson 2 days before my Mammoth trip and videos are attached of me getting it. I really didn't know how well the simulator was going to translate to the mountain but best believe that I will be telling all my friends about this awesome place!

REI is a great store for athletic and outdoorsy clothing and gear. One of the best perks is their…read morereturn policy. You can return or exchange items for up to a year if you're a co-op member (or up to 90 days if you're not), even if the items have been used. I absolutely love my hiking shoes from here (Lowa brand-pricey but worth it), and they carry so many high-quality brands like Vuori and Patagonia. Every time I shop here, the service has been friendly, knowledgeable, and genuinely helpful. Highly recommend for anyone who loves the outdoors or needs reliable gear.

Save yourself some hassle and go to the San Diego REI for ski service…read more I dropped off my skis for a hot wax because 50% off for members. Wanted to add a safety check for skis and boots going into new season. Filled out all paperwork, passed inspection and paid for both upfront. When I came to pickup nearly a week later, and past the date I was told they would be complete, there was an issue that the heel plate was worn down just over the allowable threshold. REI will not make adjustments or anything to skis/bindings. I was told I got a voicemail, but I never received a call. Pulled up my cell phone record on the spot. Worst of it all, they did not even do the wax. So my skis just sat at this location for a week, with my money, and then I picked them up and got my money back and nothing but wasted time.

Anytime I travel and encounter a Patagonia store I must check it out. This beautiful store sits…read moreright on the coast highway in Cardiff By The Sea. Easy to find but limited parking. This store is not as big as other stores I have visited, but they still carry a lot of great items for adventuring. I like the fact that this store specializes in surf gear. I trust the Patagonia brand and their clothing and hats always fit well and last a long time. I wear a lot of Patagonia when I am on the trail or kayaking. Yes, they are a bit pricey but I like knowing that what I purchase is not going to tear or fall apart. We were greeted by friendly and helpful staff. I just browsed while my friend found herself a new hat. She received great service when checking out and I would definitely shop here in the future. Thanks Patagonia for keeping me warm and comfortable on the trail and cool when I am on the water.

Love Patagonia as a brand and this location reflects that well. The store gets busy but the staff…read moreis always helpful. Great place for quality outdoor gear and a company that stands behind strong environmental values. Customer service is great.

I ordered from Swimwest on 9/8. I have tried to email about my order three times. I get no reply…read moreback. My order still says it is unfilled. I am not happy with the service. If I didn't need my swim teams jammers I would want a refund.

Great for Swimmers and people that likes to swim. I hope they do GOOD IN 2024. PLZ DO NOT GIVE THEM…read moreHATE

The most helpful staff, and great hours of operation. When I tried calling other bike shops they…read moredidn't wanna help or they had long wait times. I'm so thankful for this place! Highly recommend. Good pricing, lots of stock on hand.

Best bike shop in the city. Nice guys, patient, informative, reasonable prices, fast, and don't try…read moreto oversell you. I've taken my road bike in for multiple repairs, including chains, brakes, and cables. They also did a tubeless installation on my gravel bike. For most repairs and routine maintenance, they're my default shop.

Stopped in the shop today to get some advice about a skateboard deck that I've had laying around…read more Jonathan was extremely affable and quick to educate me on what I needed to get it going. Really enjoyed the experience and will be back for a T-shirt in the near future. Thank you for a great experience experience and customer service.

We always have such a good experience. I have no skate background but my daughters are getting into…read moreit and we have gotten all their gear here. James helped set the girls up with their boards, helmets, pads and he is always so knowledgable and nice. He was patient with my young daughters and let them take their time picking out grip tape and helped explain the board as he put it together. Definitely recommend this shop :)

Great selection of clubs, new and used. Huge store with 3-4 simulators…read more Love the staff there. Very honest and helpful. I brought in my broken Cobra gap wedge to maybe get a new shaft. But they suggested getting a used replacement which was newer than 25 years old and better technology! One of the staff helped find one that was closest to my old club, Taylor Made 54 degree. Cost only $50 which was much cheaper than a reshaft. They even offered to take it back if I didn't like it. Loved the new club and worked great but is now my 90 yard club...old age you know.

I stopped by to hit a few putts with my 17-month-old son, who was having the time of his life…read more"practicing" alongside me. Was looking to actually buy a new driver. Apparently Aaron thought my toddler was one swing away from destroying the Crown Jewels of golf because he rushed over to tell me he couldn't use one of the putters since it was a "$300 putter." I told him, "No problem," but also said if my 17-month-old somehow managed to break it, I'd gladly pay for it. And honestly, if a $300 putter can't survive a toddler gently tapping a golf ball, it might not be the premium product it's advertised to be. Instead of leaving it there, Aaron spent the next several minutes pacing back and forth and staring me down like we were about to settle this on the 10th tee. It was one of the most bizarre customer interactions I've had. I asked to speak with the manager, Kevin Collinwood, hoping he'd simply acknowledge the situation. Instead, before even hearing the whole story or witnessing anything that happened, he immediately said he had to defend his employee. His voice was literally shaking through the conversation, and it felt like he had already made up his mind. When I asked for the corporate phone number, suddenly the apologies started. Unfortunately, that should have been the first response, not the last. I wasn't looking for anyone to get fired. A simple, "I'm sorry about your experience, I'll talk to my employee," would have resolved everything in about 30 seconds. Instead, what should have been a fun afternoon of golf with my son turned into the weirdest standoff I've ever had over a putter. Hopefully they treat the next family that walks in with a little more common sense and a little less "Secret Service protecting the $300 putter."

The staff was extremely helpful. Very knowledgeable regard fishing licenses & fishing equipment…read more This store location is jam packed with everything sports related. It's a fun atmosphere & one of the few retail speciality stores around. Let's keep them open by visiting Big 5 stores in your area.

Jason was so helpful when I went in to buy binoculars. He showed a lot of patience because I knew…read morenothing. Thanks for your help