very hard to get in touch with anyone via phone! I got stuck in the parking garage for hours…read more luckily a worker went for a smoke break and was able to go back in and open the gate. The phone numbers send you to vm or AI that pretends not to hear you speaking. DO BETTER!!

Just moved to STL from California and couldn't have picked a better apartment and location,…read moreespecially working in the hospital setting. All of the staff including Kimi, Smitty, and Fikret have been so accommodating and helpful with my requests. Fikret even hung my wall art and photos beautifully! Richard has also done a great job with any service needs! The staff is always amazing Thank you!

Everything! Kind and informed. Maintenance was excellent. The area itself is centrally located with…read moremany options.

OK, updating my review. They fixed the water flow issue. Not sure what took them so long but…read morethey got er done. Kudos to the management I removed my shower drip photo . I added a star.

I moved to Montclair in June. As someone who has lived in the property for over four months, I…read morebelieve I have been here long enough to share my experiences. For those interested in the move-in process, it was relatively seamless. I was able to reserve the freight elevator and use the back alleyway for unloading. While the building itself is OLD, it is in remarkable shape. The units and facilities have all been recently updated; the quality of the appliances and renovations in my unit leave little to be desired. The only maintenance request I filed for a window AC unit was fulfilled the next day. I will say that I have had several concerns that other reviewers have shared about this property. I raised those concerns with the head of maintenance and building staff and learned that my concerns were already addressed or in the process of being handled. So, while Montclair might not be communicating to tenants that they are addressing our concerns, they are being handled. Some highlights from my first four months: - The main elevators were only down for maintenance once, and the service elevator was still available. - I was only here for one fire alarm, which occurred in the middle of the night. I have raised concerns about fire safety devices and procedures in the building, all of which are being handled. - I have raised concerns about lighting outside the building. Some lights have been replaced, with more planned for replacement. - There have been two occasions where there was a fly infestation in the laundry facilities. I was told this was due to a leak. Both times, the flies were removed using traps. The traps were effective. I much prefer the traps to an extermination solution as the facilities were still usable during the removal of the flies, and no harmful chemicals were used. - Montclair has hosted several events since I lived here, including complimentary wine Wednesdays, complimentary breakfasts, and a balloon glow watch party on the roof. The events always have a good turnout, and everyone I have met at the events has been great. Disclaimer: while I was not a tenant when another tenant was robbed at gunpoint in the building, I inquired about the incident upon moving-in. Since the incident, the exterior doors have been programmed to lock faster. There are already exterior cameras. As someone who understands the building owners cannot prevent crime in the area, I am satisfied with what they are doing to deter it from the property. Overall, I am satisfied with my experience at Montclair. I am happy with my unit as well as the staff, who has accommodated every request I have had. The reason for the four star review is the lack of communication with tenants. I would suggest to other tenants that they take the time to meet the building staff and bring forth their concerns. I believe Montclair will listen. Since my lease is a year long, I will update this review as things change. I am also be happy to reply to specific questions on my review.

TLDR: If you're thinking about renting here, turn back. It is definitely not high-end, and the…read morereality does not match the price or the promises. My first month here has been a nightmare: Day 1 ceiling leak: On my literal move-in day, I walked into a major ceiling leak. That kicked off two straight weeks of torn-down walls, drywall dust, industrial fans running 24/7, and a bathroom door that wouldn't even close. The unit was completely unlivable, my groceries went bad, and I had to couchsurf for days because management dragged their feet on finding temporary housing. Week 3 sewage flood: Right after those initial repairs wrapped up and I finally started settling in, a massive plumbing failure caused contaminated water to back up and completely flood the apartment. I spent hours just trying to salvage my dry belongings from the damage. I fell in love with the Forest Park location and heard decent things from friends, but living here has been exhausting and completely disruptive while trying to start a new job. I haven't had a single peaceful week since signing the lease. Save yourself the headache and money--look somewhere else

Last night our heat went out. my apartment has been cold very cold like 51 degrees cold. They say…read moreit has been fixed. My apartment has reached an all time high of 61 degree. Mac properties is the cheapest and lest respectful place I have ever lived at. No cheep to live here rent wise but the people that own the building are disgusting cheap. Please do yourself a favor and pass this nasty place on by.

This place is awful! Roach infested! Poor building and unit upkeep, horrible communication. I…read morebooked a stay here through Expedia and was not only disappointed but disgusted with what I saw. Management is horrible at communication as well.

Now that I am out, I can anonymously share what tenants are dealing with due to the new owners…read more Here are a few of the specific complaints from tenants who have been residents of these properties for 3 to nearly 20 years (identifying attributes removed or generalized for anonymity): These new owners are ATROCIOUS. WITHOUT NOTICE, the new owners now allow dogs which one tenant is extremely allergic to, causing them to go on medication due to the new pets in their building and the smell/hair/dander in the carpeted hallway. Another cannot cope with the incessant barking heard coming from the adjacent building. The grass and grounds where children had played are now covered in yellow stained spots from urine and feces of the animals (note: feces is being cleaned up but the damage to the grass is still happening). Dumpsters impede the full use of the driveway. THERE IS NO COMMUNICATION ABOUT WHAT THEY ARE DOING. The new owners are allowing new and disrespectful tenants who scream at all hours of the day and night and slam doors to where the entire building and those on the street can hear - they seem to take anyone now. Non-residents/workers are leaving doors unlocked and propped open after they depart. One tenant pays for a parking spot but someone else is regularly in it, assumed to be a hired worker. They never told one tenant about the construction and they work from home and were unable to run a very important meeting for work due to the non-stop drilling noise. Attempts have been made, without notice, to enter a unit while a minor child was home alone. One tenant is extremely sensitive to pesticide and would vacate for a couple days when the previous owner notified them of a treatment. NO NOTICE was given when the new owners treated, causing this tenant to pass out in their kitchen in front of their small child who didn't know what to do. Poison control was called and the treating company refused to provide the type of chemical used that day without authorization from the building owner. NO ADVANCE NOTICE is being given of construction and apartment entry, causing numerous tenants to experience unknown contractor knocks and entry into units last minute. Notices are no longer posted in the buildings in advance or at each tenant's door. The new owners said there would be drop boxes installed to submit rent - that never happened. An email notice was sent to one tenant the day after the email said they would be entering the tenant's unit - which required the tenant to execute several tasks they were unable to do and it was during the holidays. Non-residents are now entering the buildings and "snooping" through different areas that were previously secured and are now being left open - damage to the property has occurred. The "upgrades" may look nice at first but they are really cheap and remove any historical charm the units previously had. The "improvements" are done so poorly and are cheap and nothing matches, the new paint is already peeling off and you can see through the paint because it needed primer or another coat. There is a new tenant who must have serious mental health issues and there is a concern for children because they are making "demonic dolls" and "shrines" and putting stacks of full beer cans in odd locations in their walkways. Hopefully these owners can take this as constructive criticism to improve their communication and screening process since the tenants don't feel comfortable speaking up about their individual experiences outside of hallway and sidewalk conversations.

Okay well the living area isn't bad, but the company DOES NOT CARE who they rent to. I currently…read morelive below a 20 year old who has loud s*X at all hours of the night, and across from a 20 year old who is constantly moving people in. The basement is also constantly flooded and they have drainage issues, but if you report anything you're going to pay! I have photos of the constant mold in the basement and the fact they let young children just park wherever and party all night. I really wouldn't recommend living here, the walls are thin and you can just hear the constant loudness and disrespect of children... because the landlord doesn't care! As long as they have money, the one above me told me her dog is addicted to meth, and so is her mother who I gave a ride away from this place. RENTER BEWARE!!! ANIC will not care about your concerns.