Had cameras installed and wasn't sure how good they would be, but they worked amazing very clear…read moreand so was the camera audio. The cameras are very sensitive when detecting motion which is greatly appreciated for security and safety. Overall I was a bit skeptical but surprisingly very satisfied with the product

Customer service and communication A+! Highly recommended and will do business again…read more Got a front and back camera installed along with a Google nest doorbell and Google nest thermostat.

Working with Triton to get an alarm system was super easy! The team was helpful and very nice to…read morework with. Thank you!

Absolutely unacceptable conduct from Triton Global Security. I was at a convenience store with my…read moreautistic child when one of your security officers aggressively yelled at us and forced us to leave. There was no attempt to understand the situation--just immediate hostility directed at a child. This was not just poor conduct--it felt like clear discrimination against a disability. My child was treated with a complete lack of respect and basic human decency. If your officers are not properly trained to interact respectfully with individuals with special needs, they should not be placed in public-facing roles. This situation reflects very poorly on your company's standards and training. I expect this to be taken seriously, addressed internally, and for proper training to be implemented so no other family has to go through this.

We purchased a security camera system from Homestar in October of 2024. Upon completion the cost…read moreof the system was almost $1000.00 more than the quoted price. After some negotiation we came to an agreeable resolution. Recently the system had some problems and I called them for help. They Failed to return my calls promptly. A text message was sent from Santiago (the technician ) setting up a phone appointment to discuss the problem. He never called. I contacted the camera manufacturer and they recommended another company. Secure-Tel came out and fixed my problems. They we're on time and reasonably priced

It took a few days to get this project done, unexpectedly there was someone who called off and…read morecouldn't finish the job sooner (same day) as stated in the beginning of the process. Overall the system is set up nicely and don't have any issues so far!

On 12/4/2025 at around 4:50pm I was driving on Slover Ave in Fontana in heavy traffic and one of…read morethe male drivers in a Bay Alarms cargo van rolled down his window and shouted at me "you f*****g Idiot!!!!"and honked at me several times because I put my turn signal on and got in front of him. My young daughter was in the car and heard him yell this to me. These are the type of people working for this company. He should be reprimanded for this. I know I wouldn't want someone with that character to be an employee for my company or installing any alarm system at my business or home. I didn't get a chance to take a picture because I was driving but I should have.

Every encounter we've had with Bay technicians and service reps has been a positive one. In each…read morecase the problem has been solved and adequately explained. Richard was out today to solve a simple issue, probably not even a problem in the real sense, we had after he re installed our system after window replacements in December. The telephone experience is good too - never on hold for more than 10 minutes. I'm glad we went with Bay after our last provider went out of business without warning.

Elihu and his team are completely professional and extremely hardworking. We needed a serious…read moreupgrade to our home security system and Security Eco stepped up 1st to the job. They conducted an in-home assessment and quoted a price within hours. Unknown to Elihu, I did some serious AI analysis on his proposal and the equipment and labor charges were better than fair. When his guys showed up on time yesterday, they worked extra hours to finish the job before sundown and ran me through a compete tutorial on the system. Moreover, they were happy to make camera adjustments to meet my satisfaction even when that meant extra time high up on ladders and in the attic in almost 100 degree heat! All I can say is I'm thrilled with the job they performed and I fully recommend them!

I'll save you some time: stop looking and just book with Security Eco. We contacted a few companies…read moreand had very different experiences: one tried to push solar cameras, another talked about opening up a bunch of walls and patch repairs, and another gave us a crazy high quote. Security Eco was quick to respond and had the best prices. The team came out and installed the four wired cameras and NVR. The installers were efficient, wired all the cameras without making large holes in our walls, and made sure we were happy before they left. I'd definitely use them again if we need another install. Thank you!

Price not as good, jumped to soon. Found better rates, so I cancelled the offer given.read more

I just bought a house in riverside county , one of the guys from ADT security system came to my…read morehouse super professional and very polite explained to my family how systems works and I think to have you house security is the best thing we can do So we decided to get this security system and finally today we had a installation and they send Samuel , and he did an amazing job , he very patiently explained me how system works , he teaches us very good ... this guy is amazing i will definitely recommend him and ADT corporate for security home !!! Thanks Samuel for being patient and do an amazing job .

Scariest experience ever my two-year-old accidentally locked the door behind us, and I couldn't get…read moreback inside to her. I immediately called this locksmith, and they arrived in under 20 minutes. I can't thank you guys enough for responding so quickly and helping us during such a scary moment. You turned an absolutely terrifying situation into one I'll forever be grateful for. You guys will definitely be someone I always remember and recommend

Grat was quick, efficient, and had positive attitude!…read more Needed assistance and was able to meet and get it done the next day. My new go to locksmith!

Seniors beware My equipment is over 6 years old and…read moreequipment is paid for. I pay over $60 monthly. I have to pay for a technician to do anything. ADT has also leaked my personal info on the dark web. Bye you corporate scam artists.

I had no issues with the alarm service itself. But I do have major issues with shady business…read morepractices. I do realize that ADT corporate is different from installers like DPS and my complaint is more with corporate, but I feel it is my duty to inform potential DPS customers what it is like to work with ADT. DPS did my initial install and while they have been professional and courteous, they are attached to a deceitful company. Last fall, I decided to sell my house. I wanted to upgrade my control panel to an all-digital panel as part of sprucing up the house for sale. A tech came out to check out my equipment. He quoted me a price for the new panel and came out the next day to install it. I have now moved and called ADT to cancel my service. I was informed that when I upgraded my control panel, I signed a 2 year contract. Well, I was not informed of this by the tech. Did I read the purchase document for the panel? No. I'm admitting fault on that - but I was told it was just for the panel. Again, I told ADT (both in my initial reach out and in person with the tech) that I was doing this to upgrade for a MOVE. I made it clear I was LEAVING. Why on earth would I agree to a 2-year contract extension? After more than an hour on the phone with ADT trying to get it canceled (I was transferred 5 times) I was told I got the penalty reduced to "$22/month for 12 months." Before I signed (as I was in a hurry as I was at work and had already spent more than hour trying to get a simple contract canceled), I asked the account manager if there were any other hidden fees associated with the contract. He said no. Imagine my surprise the next day when a self-install unit arrived at my door with a pricetag posted to my account for ~$400. Once again, the account manager knew I was living with family and did not want or need an alarm. I do believe I was intentionally set up twice - and fell for it. That is on me. It's on ADT that I was set up. Nefarious business practices. I reported this to the BBB and a day or so later, I got an offer from ADT to reduce my penalty by $500. (The penalty was originaly showing as $1,300.) So now it's down to $700 but I am not giving up on principle. I was a customer for more than 8 years. I paid every bill on time every month. When I buy my new home, you can bet for certain it will NOT be with ADT.