I've always bragged about this office the techs and dental team are amazing. But over the last year…read moresomething has really changed and I'm not sure what happened........ For starters, Dr. Newman and Dr. Engel are no longer there, and there was no communication about this when I had just begun my ortho treatment. That's something I would have appreciated transparency on, especially since it directly impacts my care. Secondly the new orthodontist has been disappointing. He doesn't introduce himself, barely interacts, and often just walks in and out without much explanation. It honestly makes me question the purpose of coming in when I could just manage my trays at home and track my own progress at this point. I've also seen that others have had similar concerns. From what I've found, he also has negative reviews elsewhere outside of this practice as well, so this experience feels inconsistent and concerning. I really wish there was more transparency and a higher standard of patient care. At the end of the day, I don't understand keeping a provider who doesn't seem to prioritize patient experience.

Had a cleaning today and very pleased with the service. They are very friendly and professional…read more They care for their patients and the work they do. My teeth feel smooth and cleaned.

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

Military families! Stay away from this dental clinic and they are NOT in the network of Tricare…read moreDental Program! They literally scammed me!!! I called in to schedule an appointment in the mid-May, and I told them very clearly I have Tricare dental and asked them if they accept Tricare. They said yes they do accept Tricare and then set up my appointment on June 22. I showed up and checked in, then the front desk asked me to pay $100 copay, I told them Tricare covers 100% on the annual exam and x-ray and cleaning twice a year. Then they told me oh we are NOT in the Tricare network and you need to pay a copay $100! WHAT!!! WHY DID NOT TELL ME ON THE PHONE WHEN I CALLED THE FIRST TIME???!!!! I said then I do not want to proceed with the appointment and about to walk out, the manager saw that I was about to leave, she said oh I can just bill your insurance and waive the copay, since you are already here, I do not want to turn you away. We will just do the x-ray and you can take the images to another dental which is in the network. I accepted and proceeded with the x-ray. I was SO WRONG!! I really really should have left! Later of the day I found another dentist on Tricare Dental Program website and called them and told them what happened earlier today. I was told that: 1) they would need to do their own full mouth X-ray and not accepting what other dentist has done due to liability 2) Tricare only covers full mouth x-ray once every year, I would need to pay out of pocket for the second one. This place wants to make money so bad that they totally abused my insurance coverage! They knew clearly I had Tricare and they could not do any cleaning or needed treatment for me! Even they waived the $100 copay but they submitted $$$ claim to my insurance! Yeah, they got paid from insurance! Now I have to pay for another X-ray out of pocket! STAY AWAY FROM THIS SCAMMING PLACE!!!

I have been under the hands of Dr. Coleman for 10 years now and have followed her every place shes…read morewent! She is an expert at what she does! Dr. Coleman is very personable, makes you feel at ease and truly cares about the goodness of people. I used to be terrified to go to the dentist until I discovered her. Now, I look forward to visiting her and the wonderful staff over at Ideal Dental off of Cibolo. From the customer service they provided on the phone, to the front desk staff, all the way to the assists that work with her in the rooms, they are all such a joy to be around and truly make the "dreadful dentist visit" worth while. Hurry up! You are missing out! -Candi Althaus- =)

Ideal Dental gets a 0/10 from me -- I absolutely do not recommend them. I was a former patient who…read morehas since relocated, and I recently reached out to request information about a possible Invisalign refinement. It's been over three weeks, and I still haven't received a response or even a returned call. Truthfully, their service wasn't great when I was a patient, so I can't say I'm surprised. I regret ever giving this establishment my time or money.

Looking for the BEST dental office in SCHERTZ area? Look no farther! Dr Eck and his staff are…read moreincredible! From the time you enter the office you experience the welcoming staff and it carries on through your whole visit! Dr Eck is kind, considerate and professional. He answers all of your questions and he and his staff during treatment make sure you are comfortable. My sister had oral surgery and had dentures made and every step has been exceptional. I HIGHLY RECOMMEND THIS OFFICE FOR ANY DENTAL PROCEDURES!!!

I haven't been to a dentist in 18 years and I had some traumatizing experiences when I was younger…read more I came in because a filling came out and I had a hole and a crack in my tooth requiring emergency treatment. I left a message Thursday evening. I got a call back first thing Friday morning and was able to be seen that day. Dr. Eck and his team made me feel comfortable and not shamed for my lack of dental care over the years. (Strahler was the previous owner, and before that, Penshorn to clear up confusion in how it may be listed on Google, and Dr. Penshorn still works there ). They assisted me through the process of applying for Care Credit and Alphaeon so I could pay for my services, emailing the links to make it quick and easy. I chose to get a full set of x-rays done (but I had the option to do a limited exam for only my problem tooth if I preferred or had limited funds). I'll be coming back in one week to get my temporary crown & deep cleaning, and 4 weeks later I'll get my permanent crown, which is porcelain, not silver, so I can still have a confident smile. They are all very personable, friendly, welcoming, and real. Every person. I have complete confidence in this team and the dentist to give me the best care. The office is clean and inviting. They offer complimentary products to brush your teeth in the lobby bathroom before your appointment (if you so wish) so you don't feel embarrassed coming in after lunch. I was surprised to see non-GMO snacks and healthy sugar-free drink options (with stevia! Not aspartame or sucralose- I LOVE Zevia drinks!). I'm so glad I found them! They are a God-send.

Beware! Please see pics of post below. Hygienist rude. Felt dentist more interested in making money…read morefor herself and associates than actually caring about patients. Horrible 'chair-side' manner. Do not recommend. Left office in tears.

I can't say enough good things about Cibolo Modern Dentistry and their amazing team! Growing up, I…read morehad some pretty unpleasant dental experiences, so I was a little nervous about trying a new dentist. From the moment I walked in, the staff made me feel completely at ease. Rheya at the front desk was welcoming and efficient, and the office itself is clean, modern, and comfortable. Dr. Samaniego took the time to listen to my concerns and explained everything clearly before starting any work. They were so gentle and patient, making sure I felt comfortable every step of the way. The hygienist Erica was equally fantastic--thorough but careful, and super friendly too. As well, as Jose, Kathy who did some of my scans and X-rays. This was honestly the first time I've left a dental appointment feeling relaxed and even happy! It's clear that they truly care about their patients and take pride in what they do. I'm so grateful to have found a dentist I can trust. Highly recommend to anyone, especially if you've ever had bad experiences in the past. Welcome to the neighborhood Cibolo Modern Dentistry and a Blessed 2025 ahead. Tina H.

Excellent dental care. Dr. Byrne was great. No pain at all when giving the novacaine shot. Crown…read morefits perfect. The Dental staff keeps you informed what is being done and they are great at assisting the dentist.

These front desk ladies are very confident and rude over the phone, but when approached in person…read moreits a different story. They have changed my appointments more times than any decent dental office would, and for no valid reason, and last minute. Im not sure if theyre unhappy at home or just with their lives, but be aware you wont have the best experience here.

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

WANT TO SHOUT OUT!!!! ( may be long ) First is Dr Thompson:…read moreShe is sooooooooo compassionate. She actually listen to what's going g on with you. Then she feed back the PROS and CONS on what wrong and him how to make it right. She doesn't push what she thinks that need to be done. Dr doesn't look at you as $$$$$ , she looks at as a human being with compassion. GVONDA: this girl shows compassion and treats like a human being. Example, today I was so much in pain from the surgery that was done on last week. Went in to check everything . She fix the problem. But before I left. My blood pressure was really high. She became worried and told me really didn't wasn't to drive. First she to call once I make it home talk about being concerned. After ten minutes or so, check it again and it had gone done. I have nothing but NOW MISS. CARMEN aka CORPUS CHRISTI GIRL This carman stayed by my side holding my hand as I was havering procedure done. Both her and Thompson, were so awesome. Carmen , before we started the procedure. We were talking bout Corpus Christi, places, beach,and malls. She made me feel calm.we were being goofy like we're teenagers. She set up music listening to DEF LEPPARD and OZZY . Thank you Carmen. Can't forget the lady's at front desk:: Yall so awesome and very compassionate and committed to giving great customers service. Thank you for all yall done. Sorry for it being so long. Please to everyone that read this please look over on their web or call. They give great advice and support to you. If you go, tell miss diaz sent you Thank for for yall green valley you deserve

The staff is amazing and sweet. They worked with me to improve my overall dental health. They…read moregenuinely care about their patients and they provide quality care.

I stopped making appointments for routine cleanings at Oasis Dental in 2022 because they kept…read moretrying to guilt me into getting an implant. I keep my mouth fairly clean and haven't had mouth pain for 4 years. 2 weeks ago one of my fillings fell out. It's not painful, but the edges are sharp against my tongue. I called Oasis up and made an appointment to fix my filling. They already have my records, and maybe I'd get back into the habit of regular cleanings. They saw me 2 days after my filling fell out. Awesome. I go to my appointment. They take xrays and ask me questions about the severity of my missing filling. I've got no pain, it just needs to be replaced. They say they don't have time to fix it today and that I need another appointment. Apparently it'll take an hour. I was hoping to get it done, but no biggie. They can see me in a week. I take time off work to get my filling replaced. On my way out of my neighborhood they call and tell me they're pushing me back. Ok. Things happen. I get seated in a room 15 minutes after my appointment. Now my blood pressure is 2 points too high. They use one of those cheap electronic BP cuffs. I'm sitting in this dentist chair hoping my BP drops so I can get this work done that I tried to schedule a week and a half ago. They take my blood pressure 2 more times with the cheap cuff, tell me a few things about ADA regulations, and boot me out the door. I worked in healthcare. When a cheap BP cuff reads high, usually someone takes a manual pressure which is more accurate. I was 2 points high, probably at least partly caused by them delaying my appointment and now they won't treat me. If you didn't want me as a patient because I stopped routine cleanings 4 years ago, have the decency to tell me and not waste my time at 2 appointments. You could have told me last week that I should find a new dentist and I would have understood. Dr Galles may be an ok dentist but he is not an ok person.

I have been going to Dr Galles at Oasis for 13 years and despite what other posts I am seeing, it…read morehas been the best dental office I have been to. Everyone is kind and helpful and absolutely look forward to my visits! From the front office greeting me with a smile and welcoming, to the dental assistants like Christine always cheerful, to the Doc coming in each visit to check up on me and joke about how long I have been coming there. Always been great.

I am not a fan of dentists so I'm very reluctant to go. Dr. Enriquez puts all your worries to rest…read more She is an incredible dentist and couldn't recommend her enough. From filling in cavities, cleanings and pulling teeth replacing with an implant. Dr. Enriquez and her team has always made sure I'm comfortable and relaxed. If you dread going to the dentist you have to give Cibolo Dental a shot. You will not be disappointed.

3 things happened that caused them to terminate our "doctor-patient relationship." I loved this…read moreplace because I always made cleaning appointments for 7am and it's a mile from my house. In and out and on to work. Well one morning I didn't get taken back until like 7:12 and I complained about it. Dr. Enriquez said it was her fault as she ran long doing morning prayers. Fine, but a lot of places will cancel your appointment if you run late or charge you a fee. Fair is fair and I liked getting there early so there's no waiting for either of us. Another time I paid in cash and the girl said I could have any change because it was locked up in the office and I said that was unprofessional. She said I'd have to come back later in the day. Weird. So moments later Dr. Enriquez comes around the corner with the key, opens the office and gets my change but also has a mini counseling session with me about what I said. So was the girl at the counter just afraid to ask for the keys? The last thing was my mask. The whole idea of wearing one to a dental appointment is just mental. I took my daughter and they didn't like the one I was wearing and I declined the one I was offered. In May of 2020 when I heard Abbott was making a mask order I went to JoAnne's and bought a yard of eyelash lace and some elastic. I used it for a face covering and it actually did the same thing as every other mask. So I guess after that, much like Andy on Shawshank when Tommy got murdered, they decided it was time to part ways and sent me a letter that my family's dental needs would be better served elsewhere. And they have been at Dual Arc.