This clinic is very efficient and professional. The receptionist is very warm and friendly plus professional. All the dentists I have had interacted with are professional and efficient plus very caring. I am pleased with all the staff members. Dr. J. Canyon Lake read more

I wanted to like this place, so badly. Came highly recommended by a friend, and Dr Garza really does have excellent bedside manner...it stops there. I went in for a cracked tooth knowing I probably needed a root canal. Find out they only do them once a month there when the endo is in...they were booked two months out. The charge for one crown and a root canal was over 3k. Temp crown fell out within two days. When I finally went in for the root canal (never had one and was extremely nervous and they knew this and it was noted in my file, that I was difficult to numb) had to stop the endo twice, once because I had a literal panic attack in the chair, again because I could feel everything. The root canal itself after they got me properly numb was fine. But before the root canal they tried to tell me all the sudden I needed a second root canal next to that tooth and one on the other side. I was not having it. The crown itself is a horrible gaping fit. It protrudes outward much further than any of my other molars and the bite is horrific. I ended up having my cosmetic dentist replace the crown because it was such shoddy work. The crown portion was done by Dr. Wu who has got to have some of the worst bedside manner and roughest hands out there. She was incredibly pushy and rude, and made me feel like crap for not wanting to do more work than originally agreed upon and getting a a second opinion. I have since had said tooth that also needed a root canal done, fitted with a filling, their horrible crown replaced, and a renewed fear of the dentist thanks to them. Oh and stuck with a 3k bill for a crown that wasn't even done right read more

My husband went to get dental implants or permanent dentures. They removed all of his teeth and put in temporary dentures. These dentures cut his mouth. He was in a lot of pain. They didn't even smooth off the needle like points on the dentures. He went back and had the dental assistant smooth them down. Dr. Wu wanted him to wait the entire weekend so she would be there when he went. That would have been 3 more days in pain. After his 2nd adjustment they told him he was done even though he only had the temporary dentures. The insurance said that he has 12 months to have the permanent dentures put in to place. The clerical staff said the temporary dentures were the final dentures. The are wrong. read more

My husband had an emergency and Dr. Wu and her staff took the time to see him. Dr. Wu is so kind and knowledgeable. She showed the damages in the x-rays and throughly explained with her recommendations. The office ladies provided the costs of procedures which we paid for one to be done that day and scheduled to second procedure the following week. My husband is very picky and if my husband is so pleased and comfortable with the professionalism and care, then I'm confident and convinced that Bulverde Dentistry (Dr. Wu) will be our family dentist! I'm so afraid of the dentist and after my husband's positive experience with Dr. Wu and staff, I scheduled my appointment the following day with Dr. Wu. I cannot express enough to how much I was impressed with the sincere care, compassion, and honest professionalism! We were never mistreated or overcharged for services by Dr. Wu or staff of Bulverde Dentistry! Thank you Dr. Wu and staff! Looking forward to future dental appointments!!!! read more

Awesome dental care, most of the dental assistants are great and the docs are always super friendly and helpful! They don't beat around the bush and get straight to the problem! read more

We tried this dentist office because our old one no longer took our insurance. We had not been long since our last regular cleanings. However, they said my son had 11 cavities and my daughter needed an extensive deep cleaning. My daughter is 18 and had gone by herself. She told me she was not treated kindly and when she asked questions about what was needed and if all the extensive X-rays were truly needed (plus we decline fluoride), they were rude to her and made her feel awful for asking questions. I got second opinions for both of my kids at Summer Hill Dental and my son actually only had 3 cavities (not 11!) and my daughter did not need the extensive work that Bulverde Dentistry said she needed. We saw Dr Wu. Bulverde Dentistry also seems to bill things differently. It's like 2 separate appointments for the hygienist end the dentist, and everything seems to cost more with our same insurance there than at Summer Hill or our previous dentist. I do not generally leave reviews for places and I always try to believe the best, but I could not help but feel like they were trying to get every extra dollar they could. read more

This dental office has a dentist that is doing subpar work and knows it. My son had a crown done here along with other work and the crown never fit right. He tried to tell the dentist, and she was rude to him, claiming it was as good as it was going to get without damaging his tooth further. He lived with it, feeling like there was a rock in his mouth, and uncomfortable till he couldn't anymore and was forced to find another dentist. We filed a grievance with Insurance at that point. After several other opinions, we went to a dentist in Seguin who like the other dentists did took x-rays and showed us at the crown didn't even go all the way to the gums. It was probably about an eighth away from the gum line and wasn't seated well. Just like my son tried to tell the dentist when she was so rude to him the insurance company did an investigation and had their dentist look at the x-rays and records and found in our favor that the dentist didn't do it right and they made the dental office refund them. Now we are trying to get this office to refund us, and they want my son to sign a settlement agreement just to be refunded for the crown that they screwed up! This seems like extortion to me. He shouldn't have to sign anything. They screwed up, and needs to refund him. Especially since the insurance investigation proved it also! The dentist he saw was Dr Wu. read more

_*will update when time is more available After my FIRST (and only)visit here they gave me a lay out of what all needed to be done to fix my mouth... which they legitimately made me feel horrible about. Total would have been near 3,000$ and they weren't going to do a teeth cleaning because my gums needed attention first.... But the worst part of this, after talking to 2 other people who have used them. My fillings from my previous dentist have started to pop out.... 3 of them. And I mentioned it to people, who are in the dental world and they had gave me names of others who said the SAME has happened to their patients who went to bulverde Dentistry!! So now I have more fillings needing refilled and apparently a $3000+ dollar job for my mouth to not be "in major need, to be fixed soon" ** I have gone to another dentist, who totaled all my issues at 680$ to fix and said flossing... highly don't recommend.... I will say of everything the hygienist is a sweetheart! And they have the high quality updated tools! read more

Terrible experience. As a working man who has a small window to escape, if I schedule a meeting at 11:30, I expect to be seen at 11:30 (or even 11:45 since I am a new patient). They took in 4 other customers before me (mind you I checked in before them). Once I got in, everyone who saw me had no idea what they were doing. We had to take 40+ scan shots to move forward, in which case the primary dentist was rude to me. To top it off, I was told they did not have the capacity to do my routine cleaning today, but would gladly reschedule me in a week. Walked out on the spot. Your call. This was literally my experience at Bulverde Dentistry. read more

This has been our family's Dental Dr. since it opened. They have an excellent team of Dr's, Hygienists, and Staff! They've been taking care of our kiddos from and early age and our kids enjoy going and getting their checkups and cleanings. We all enjoy their level of care and professionalism. Highly recommend them!! read more

Dr. Garza is outstanding and Paula is an excellent Hygienist. My dental care has been nothing but outstanding in the 5 years I've been a patient at this dental office. I would recommend them to anyone looking for great dental care. read more

I went 1 time. Got an estimate that included 2 crowns, 9 filling replacements, and a deep cleaning. For the fillings, they treated my insurance as a discount plan instead of 100% coverage like I actually had. I tried for weeks trying to get the insurance piece corrected, but it was always me doing the calling, and I felt like I was getting the run-around. Eventually, I gave up. The entire time, I was somewhat suspicious of suddenly needing all of that work. I went to a different dentist for a second opinion, and the deep cleaning was confirmed, but the rest was unnecessary. My pre-existing fillings are in good shape. That turned a $4k estimate (after insurance) into a $300 estimate. read more

Just stay away really. It always blows my mind the way these places treat loyal customers.

I can't believe they are still in business! They have changed to a new billing system which created havoc on all scheduled appts. Most appts were never brought I to the new system so when you arrived for your appt. They said they didn't have an appt. And that you needed to reschedule. In addition, somewhere during this change over, they sent me to collections for a charge that I never owed! Needless to say, I was furious. The office is poorly run. I will not be going back. read more

I went to Bulverde Dentistry to get a tooth pulled. I then was told I could get them all pulled and paid $1,700 down after they made a mold and gave me a shot of Novocaine. The insurance company denied approval for the procedure. They returned only 900 of the $1,700 and would not even give me the dentures. This is not only ethically and morally wrong but should not be allowed if anybody knows of a recourse let me know. read more

I was scheduled for a deep clean and nervous as I'd never had one. Gladys was patient, gentle and efficient. I claim her as my hygenist!! There aren't enough superlatives to say how impressed I was with her. read more

First time I have ever gone into a dentists office to get my teeth cleaned using my insurance. Expected a small copay as usual but they kept throwing in more processes that were not covered by my insurance. Walked out owing more than expected. They said I didn't have insurance, rather a discount plan. Checked my insurance plan and I did have coverage for a "regular" cleaning and "regular" xrays. They don't cover all the up selling procedures that the office added and made them appear to be normal procedures that my dental insurance doesn't cover. Husband got sticker shock when they presented him with the cost to replace a crown. Thought he was going on for a cleaning that was going to cost $400+ ended up with a bill OVER $1K. read more

Dr. Catherine Garza changed my life forever along with her amazing staff of beautiful people. Brandy her assistant is the best of the best. I just love all of them. There are no words that I can gather to explain how grateful I am. Dr. Garza and her staff are changing lives one life at a time read more

This place is incredible! I came in last year with two broken front teeth and Dr. Garza took great care of me. My teeth feel and look real and are still doing great! The whole staff is friendly and amazing. I will be going here for all my dental needs read more

I went to Premier Dental in discomfort and fearing the worst. I am so very thankful to this friendly, calm and reassuring staff. They are refreshing and unlike other dental practices I've been to in the past. Dr. Rafie and wonderful staff had only a good and better diagnosis for me. I am so happy and so thankful to have found this team of "AWESOMENESS" for my dental care. read more

New patient. For new patients you are there for about an hour and a half. Everyone was very kind, introducing themselves and explaining everything and that they will be doing. From the x-ray tech to the hygienist to the doctor, I have no complaints. I look forward to my next visit! Thanks for taking care of me today ladies! read more

This is a TERRIFIC Dentist. Dr. Garza is extraordinarily caring, skilled, and super professional dentist. The outstanding support staff from the front-desk to the dental assistants to the hygienists are thorough, pleasant, and efficient. Both my family and I have had multiple procedures and routine care done at Bulverde Dentistry and I have had great experiences. They easily took my insurance and the co-pays were completely reasonable. I will HIGHLY recommend this great team to anyone looking for the best in our area. read more

I was a new patient here after moving close by, and all I can say was that this was the right choice! The staff is super friendly, the environment is really clean and the customer service is great! Danny, the office manager, was extremely helpful with explaining payment plans and showing you what can work best for your budget, all while being friendly and super attentive. My dentist, Ms. Edwards, was so sweet! She was clear on explaining what she was doing and why, has a very gentle hand while doing her work, and definitely knows what she's doing! After my appointment, I immediately referred my mom and brother to get a check-up. Needless to say, they had an awesome experience too. So happy I found this place! read more

Buyer beware. My wife and I went to Bulverde Dentistry on 9/15/2021 for teeth cleaning. We were both new patients. Based on advice from the dentist, we both had a crown installed and some other minor procedures performed. Before the dentist performed the procedures, we were presented the proposed cost of the procedures in writing which we agreed to (me $1,108, my wife $900). We paid the entire $2,008 bill that same day. When we got home we looked up the procedures on our dental insurance and saw that we had been significantly overcharged for many of the procedures. For example, each crown was supposed to cost $410, but we were charged $718 for each crown. Then I receiived a bill in the mail in October for $1,465 for my procedures indicating my bill was unpaid and they had increased the cost of my crown from $718 to $1075. I disputed the bill telling them that I had already paid my bill on the day of the procedures. In December, they finally acknowledged I had paid $1,108, but only reduced the cost of my bill by $100 to $1,365, so I still had a balance due $257. They did not provide an explanantion why I still owed $257, the December bill just indicated it was 60-90 days overdue. Watch out, they will rip you off. read more

Highly recommended! My previous dentist left me with a bad taste in my mouth for dentists and they made up for it ten fold. They treat you like family and really make sure you're taking care of your teeth the right way. The prices are super reasonable and they work with you on what you can and can't do. I found a dentist for life! read more

IF YOU WANT THE BEST THIS IS THE PLACE TO GO!! After going to the same dentist all my life doing my yearly cleaning and occasional fill if needed. I felt like my dentist wAs just going through the motions. I decided to try a new dentist and I have to tell you Dr. Garza is great. All the employees are helpful and are completely professional. They have all the modern and up to date equipment that many offices are lacking. They gave me one of the best cleanings I ever had. I also got a crown and a Zoom whitening treatment and I was happy with it all. Before they proceed with anything, they tell you what they recommend and break down everything covered by your insurance so nothing is a surprise. So after reading a previous review complaining about price and cost well, I disagree with it. They are honest and will do what ever they can to help you get the best from your benefits and make any other costs affordable for you. I will be a patient for life and I recommend everyone make an appointment. You won't be disappointed. Thank you Dr Garza and Bulverde Dentistry for everything. read more

I was extremely pleased with the reception, service, and care I received from Bulverde Dentistry. From the moment I walked into the door to the moment I walked out, I could not have received better treatment. Every aspect of my care was explained to me. Dr. Kamodia was thorough, kind, and knowledgeable. I even booked my 6 month appointment before I left. Thank you! read more

If you're looking for a dental office, this is the place to visit! From the moment I walked in their front office was kind and welcoming. The Hyginest (Paula) gave me an outstanding dental cleaning. Dr. Garza was informative, professional and friendly. Thanks for my WOW experience! read more

Great folks who saw me as a walk-in. 5star service from all concerned. Would highly recommend

Dr. Garza and her staff are very friendly and professional. If you were looking for a new dentist, this is the place to go. I will definitely be back. read more

Excellent dental skills and outstanding patient care. Everyone on staff is very caring and knowledgeable. Highly recommend this office for your dental happiness! -Hallie F with Oral Designs read more