This groomer is top notch on dog breeds of all varieties. This year our husky has decided to shed…read moretwice as much as any other year we've had before, and that's in just the Spring. Serenity Pets is not only about making sure they and you stay healthy during this pandemic, but they also make your pet look awesome. thank you x10000000000! I highly recommend these folks.

It's good but I could never get an appointment. A great experience when you can get your pooch in…read morefor a wash and groom but last time I tried to set up an appointment it was like a 2 month wait, which kind of defeats the purpose. So that's why 1 star is removed, we haven't tried for a long time to get in here so maybe things have changed but we ended up having to go to Earthwise Pet Supply in East Madison until we moved to Janesville and are now looking for new groomers down there since traveling to Madison for dog grooming appointments is a lot of travel time.

If you have an emergency during working hours they won't see you. Happened twice on the last two…read moreyears. Been a customer for 7 years. Would never trust them again.

I love the staff and vets at this animal hospital. They are friendly and welcoming. I would say…read morethat their prices have gone up drastically since a corporation has taken over which is why I would not give them 5 stars. It has caused me to extend the time between visits just as I have to for the rest of the human family - because of the high costs! I now live in the area, but used to drive from Illinois to have my pets treated here. They have always responded and taken my animals quickly in an emergency during open hours. Still love the staff, just don't enjoy the new prices.

My 13 year old terrier mix Charlie and I had a great experience with Max! Really appreciate their…read moregentle approach, means a lot to know my pup is in good hands.

I made a grooming appointment a couple of weeks ago for noon on a Sunday. In the past week I have…read moregotten two notices from Square Up (the app they use for scheduling) changing the time to 11:00, then later to 11:45 - and zero communication from the groomer. It's weird. As a side note, they're located 40+ miles from my home, even though they came up when I typed in my ZIP code. I live in a medium-sized city, not rural at all.

My dog had several wounds after her groom, despite being told "she did a great job and was "perfect…read more". I brought it to the owners attention only to have them deny any responsibility. Exercise area was have dogs outside all day running in packs of up to 15. Very noisy the whole time we were there.

Wonderful boarding business. My dogs just love it here. The staff and owner Lindsay are just the…read morebest and take such good care of our dogs!

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!

Brenna was just incredible helping us with our rescue, June. We've had her for a couple years and…read moreshe was always super leash reactive, barking at just about every dog, bike, and skateboard that she saw. After 3 sessions at SMS, June is able to walk with us with no problem. I genuinely wouldn't believe it if you told me she would improve this much a month ago. I can't recommend SMS and Brenna specifically enough!

Fantastic experience. We have a highly, highly energetic 2 year old Wheaton Terrier (Tilly!)…read more During our consultation, Greg took the time to understand our specific goals we had for Tilly's training. He walked thru the training technique and schedule, being sure to answer any questions or concerns we had. We scheduled three, full day trainings - spread over 3 weeks so that we would have practice time in between each lesson. We would drop Tilly off in the AM, pick her up in the afternoon. When we arrived back at the facility, my husband and I had an hour with the trainer and Tilly to walk through what they went over in the day. We also got a "Report Card" after each lesson that highlighted how it went. Super helpful. Brenna trained Tilly on the 1st and 3rd day and Jada trained Tilly on the 2nd day. Each were fantastic and couldn't have been more helpful and knowledgeable. They walked through the training collar process, commands and walking habits. They helped Tilly go from pulling on her harness to complete loose leash walking, how to get into her "Place", how to heal, and how to stay focused while around other distractions (dogs, cars, people, etc). Facilities were clean, well managed. Highly recommend Sit Means Sit, Brenna, Jada and Greg!