Alexis Higgins was my PA, she was helpful and has answered all my questions thus far.
However, their admin has not been helpful. They did not turn in my required paperwork on time and the appointment for my MRI had to be rescheduled two weeks out which when you are already going through a scary time is not ideal.
I then called to inquire about what I was to do after my MRI as the place said they would be giving me a disc with the images and I wasn't sure if that meant I had to turn the disc in or not to the Endocrinology office. The clerk was very rude and impatient and acted like I should know what regular procedure is with all of this. This is my first time using a medical consultant outside of my pcp, my first time having an MRI, and I still have no idea what is going on with my health yet. I hope that they can have more patience and better practice with patients moving forward. read more