I set an appointment to have a root canal done and verbally requested a pre-authorization to be…read moredone and I even sent in an initial down deposit of 80% in good faith. One day before the procedure, I was told there would be a balance due of $130.00 and that was paid. One month later I received a residual bill in the mail for $100.00 and after I spoke with the insurance company I was informed that they never submitted the pre-authorization request. They never took that extra step for me the customer as I requested, I was told by Advanced, that they're not required. I will absolutely never use this team ever again.

I had a root canal done by Dr.Chasen today. Great experience he's very thorough and I like the way…read morehe explained everything. He made me feel more comfortable in an uncomfortable situation. I would definitely go back to him if I need another root canal.

My first call was welcoming and I was able to access an appointment without my paperwork being…read morecompleted. The off ice is close to the parkway and it has ample parking. The office staff and Dr. Solomon explained every step and orally as well as written instructions were provided. I highly recommend this practice.

I brought my first child there for a procedure which went well. The post anesthesia care was a…read moredifferent story. They were clearly busy and in a rush to get my child out. He was still heavily medicated and tripped and stumbled his way out. I had to find a wheel chair on my own from the Yale office to get my sedated child safely to the car. Against my better judgement we took our youngest there too. I fully recognize that even using best practices there can be unwanted outcomes. When I expressed my concerns first to the nurse than the doctor that my child was reporting pain and was pounding on the arm rest to get them to stop or to acknowledge them and he was shushed and told to stop moving. Certainly there are limits to medication dosages and sometimes pain can happen. That is not the problem. Its the hubris and arrogance coupled with the gaslighting from staff. The reluctance to admit a complications. That is the problem. The doctor was better about it and had a reasonable explanation for every concern though was not apologetic/sympathetic that there were compications. The nurse was the real offender. Starting by saying my child was just being emotional. Minimizing this child's concerns and acting almost put out by my asking questions respectfully. Coastal has a nursing problem. Find another practice..

Had an appointment today for a consult as I was sent by my primary dentist…read more Had questions about the amount of information and the type they were requiring on their forms so called them the day before. Office staff person was argumentative, constantly interrupting me, didn't listen to my concerns or clarify reasons why certain information was needed - like, why do you need both me and my wife's SSN? It was just a terrible experience trying to get simple answers to simple questions. Went to the appointment anyway. First person at the desk was kind enough, but didn't take long before the person I'd spoken to on the phone inserted herself into the conversation, took charge and immediately went into the same act of interrupting, being rude and difficult to deal with. Needless to say, the dentist office didn't get my business. I left and drove over to my dentist to complain about the situation and get a referral to someone else. I really don't care whether these people are good dentists. There are a lot of good dentists capable of giving a second opinion on something. But if you shouldn't have to put up with being treated rudely to get it. These folks lost my business before I ever sat in a chair.

I wanted to get an implant for a front tooth that I lost. A previous dentist wanted to do a bridge…read more I was fortunate to be referred to Dr Weiss from my family members. I got my implant surgery on 9/10/2024, everything went well. This is a great practice both on behalf of the doctor and his staff. Every person here has been the utmost in congeniality, knowledge and professionalism. I highly recommend this practice.

An Outstanding Implant Consultation Experience!…read more I can confidently recommend CT Implant & Oral Surgery and Dr. Jordan Greenberg to anyone seeking expert guidance regarding dental implant treatment options. During my one-hour consultation in July 2026, Dr. Greenberg impressed me with his professionalism, expertise, and thoughtful approach. He listened carefully to my concerns, discussed my goals, and thoroughly answered the many questions I had. As someone who can feel anxious about dental procedures, I particularly appreciated how comfortable and at ease he made me feel. It was clear that both Dr. Greenberg and his staff are knowledgeable, compassionate, and genuinely committed to patient care. I never felt rushed and always felt respected throughout the visit. The educational materials provided to me were informative and helpful. In addition, Office Manager Angelica delivered outstanding communication during the treatment-planning process. She was organized, responsive, and exceptionally helpful as a patient care coordinator. This was one of the most thorough and professional consultations I have experienced, and I would strongly recommend CT Implant & Oral Surgery to anyone exploring dental implant solutions.

I was in and out quickly for my single tooth implant. Very simple and easy, no pain, recovery was…read morea breeze. Now waiting for the osteointegration to be complete. Would definitely recommend Dr. Greenberg!

I had a great experience with Dr. Michalak. What a relief to change to him after going to a dentist…read morewho saw dollars signs every time I opened my mouth!! He is down to earth, honest and knowledgeable. I broke a piece of tooth off and they got me in the next day. You won't be sorry to go to this office.

I have had Dr. Michalak as my dentist for several years. From Linda in reception to the hygienists…read moreand assistant everyone has always been friendly and knowledgeable. It is a small office, which I like, so I feel very comfortable. Dr. Michalak is super. He treats his patients with kindness and concern

They moved to Waterbury. They also changed their name to Best Dental Studios. I love the work they…read moredo and explain everything. They are clean and everyone is very nice. I couldn't ask for a more gentle doctor.

Dr. Simanovich is the best dentist I've ever met. She is kind, thorough, organized, proficient, and…read morefocused. I was so relaxed while she was repairing a bridge that another dentist flubbed up. I have already referred my wife to her office. The BEST!

DO NOT USE THIS OFFICE !! I was referred to this office for a root canal from my dentist. I was…read morequoted by the office staff a certain amount, which having insurance was more than I expected to have to pay, but would do what I had to do. Or, I was told I would have to apply for Care Credit or pay the over time. Ok fine. I was prepared to pay the amount quoted. The morning of my appointment, I received a call from their office staff that I owed another $500.00. Now, knowing their office had my insurance information for some time, I was a little shocked and now requested something showing where this extra money now owed came from. I was informed they could not provide anything in writing that they were verbally told by the insurance company of this amount. I was beyond perplexed and needed a little more explanation, just wasn't going to pay them another $500.00 with no written explanation, to which I was placed on an abrupt hold and a "lovely" person, Scott, who apparently is the "office manager" picked up the line and made it clear he was beyond irritated and NOT happy that he had to speak to me about this, me being his potential patient. He went on to be the absolute rudest individual I've dealt with in a professional setting in a very long time. He was unprofessional, RUDE, argumentative, talked over me, and made it clear he hates his job and also made it very known I was a complete nuisance and annoyance to him, again, a potential patient and him, the office manager who should be more well versed in customer service. Being taken aback by his lack of professionalism with the way he was speaking to me, I had no other choice but to cancel my appointment because why on earth would I want to every think about going to their office for dental work if this is the way he treats his patients. And I will make it my now important task to make people aware of this office's behavior to their potential patients. They need in depth and long-term customer service training and how NOT to treat their potential patients.

On the end of the consultation for a root canal, I was given an estimate of what my cost share…read morewould be. That is what I was prepared to pay. On the day before the procedure, someone from the office called to confirm the appointment. After the procedure was done, my cost share changed without anyone telling me in advance. The person that called a day prior should have informed me of the exact cost share, especially since it changed from my original estimate. The fact they didn't isn't good business at all. That's not a good way to treat a patient. On top of all that, when I told the person what I was told initially, she coldly said "it was only an estimate and if the insurance pays more, you'll get a refund... If the insurance company pays less, you'll get a bill". NOT a good experience at all with the front desk/billing people. On the other hand, Dr. Andrea Fiori did awesome work and is the best. My advice, train/retrain the front desk and billing people on how to treat customers.

I have been coming here for a couple of years now I had some extensive dental work done last year…read moreand I was very happy with my service until the end of the year where I went over my insurance quota and was not informed by Cloverleaf and ended up owing a lot of money at the end of the year which I was able to make monthly payments instead of a lump sum payment which was very helpful. I have decided to continue going to Cloverleaf Dental this year even though I am living out of town now.

I have been a patient for a year now and it's been a good experienc in a relaxed environment and…read moremore important feeling that I matter. my RDH Kasia is awesome and knowledgeable