5 stars does not do this place justice! Drove a hour away to get a Salsa fat bike here…read more Great facility! Staff was super cool and accommodating: they swapped my brakes to moto on the spot and didn't charge me. Ben, the salesman actually did the work! How refreshing. Graham told me the local trails I needed to hit.... Spoke a little to Mike who clearly knows how to hire and train great people.... Overall, a fantastic experience.....

They helped my daughter pick the perfect bicycle to fit her needs at a good value!…read moreTheir knowledge and attention to detail was impressive.

Jim is an amazing artisan. Thank you to all the other reviewers who directed me here after I had an…read moreawful experience at Spokes. This guy is honest, quick and teaches customers, if they have questions, about care and maintenance of their bike. So happy I found Jim. I was desperate to find someone to service my Felt after Get a Grip Cycles closed in Chicago. He works by appointment. Retired and wanted to work with his hands. I called him out of desperation after Spokes in Wheaton wanted to overcharge me $450 to replace tire, tubes, chain, seat. Instead it turned out to be simply a tube change and grease on the gears -- which I suspected. Jim even put baby powder on my seat to make it non-sticky after a move dinged up the seat. Can't say enough good things. He works out of his garage. He smokes a pipe. He prefers you to let him work while he works on your bike and then you ask questions. Again, old school artisan who is honest.

"Unfortunately I don't work on e bikes, so I don't know what to tell you" when asked about a simple…read moreinner tube then proceeds to go quiet, then decides to try to tell me something after I said " okay" so I told him "have a good day". No suggestion no nothing

The owners are so good with customer service / being genuinely nice. It starts there…read more I love this shop's bike selections too. I am a big Bianci fan. Bianci = instant street cred and class. Go here for bike purchase and if you want to feel good.

Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

In order to get a bike tuneup, you have to drop your bike off and right now. Leave it with them for…read more10 days. At the truck store in Michigan I just make an appointment and I come in and they do it the same day. Why do they have to hold my bike for 10 days. It's ridiculous. I was going to buy a bike for my daughter and I had my credit card out and everything and the sales person got snippy with my daughter when she asked about whether she could get a free water bottle because she got one with her last bike. I put my credit card away and walked out. I haven't been back since.

Excellent customer service. I was able not to the market for a new bike rack and they were willing…read moreto see if it would fit my car first. Unfortunately there wasn't enough clearance for it to fit on our new Outback. I would highly recommend this location.

Excellent food. Excellent drinks. Great staff. Great location. We went back 2 nights in a row.read more

Basil the owner is very knowledgeable. He will help you find the right bike. I bought a Cervelo a…read morefew years ago.

I'd highly recommend Joel to any of my friends that are into biking or that's getting in. I had a…read moresmall issues with my bike and he was able to take care of it no problem. He knowledge and skills are outta this world. I would take my bike back to him no problem, so that's why I'm recommending him. Super nice and friendly guy. Keep up the great work sir

I would highly recommend Joel for bike repairs. He was very helpful…read moreand knowledgeable and accommodating. He solved my issue very promptly. Rich Rigoni

They did an amazing job with my Bianchi! My Shimano crankset was under recall, and the team handled…read morethe entire process for me, including getting a brand-new replacement directly from Shimano at no charge. Everything was handled professionally and efficiently, and the customer service was excellent. I'm extremely happy with the experience and highly recommend this bike shop to anyone looking for knowledgeable, reliable, and trustworthy service!

These guys are great! They fixed my flat on the fly and rec the correct tire without a hassle in…read moreand out in record time. Thank you !

Great shop, friendly people, very fast and high quality work at more than reasonable prices. Love…read morethis place!

Have bought 3 bikes at prarie path. Their service is good. Their selection is big and they know…read morebikes. We visit there for accessories when we are out riding and they always take good care of us. Very happy with prarie path cycle. My wife and I have been riding for 20 years and getting our bikes from them for 6 years now.

Staff was quick to assist in helping me choose the right bike seat for my needs. Then he went above…read moreand beyond and attached it to the post which no doubt saved us an hour or more at home! Granted, they weren't busy at the time.

Have my bike tuned up every year by Midwest. They always do a great job and usually have it back…read morein 1 day. Have also replaced some tires. Reasonably priced and very convenient.

Don't waste your time going here. I went here and they didn't have any good selection. They didn't…read morehave anything there to being with. Rather go to EbikeProsUsa.com or just the e-bike website.

I left THREE voice messages asking if they sold a particular e-bike and got ZERO response. All I…read moreneeded was a 'yes' or 'no'. I also took a ride out there in person to find that they were open on certain days from noon to 5pm. I was there on an 'open' day around 1pm and nobody was there. Mail was piled up on the floor and not a soul in sight. The sign said you needed to make an appointment, which would have been helpful if that was also said when leaving them a voicemail. I will never recommend them to anyone I know. Customer service is non-existent.