Jim is an amazing artisan. Thank you to all the other reviewers who directed me here after I had an…read moreawful experience at Spokes. This guy is honest, quick and teaches customers, if they have questions, about care and maintenance of their bike. So happy I found Jim. I was desperate to find someone to service my Felt after Get a Grip Cycles closed in Chicago. He works by appointment. Retired and wanted to work with his hands. I called him out of desperation after Spokes in Wheaton wanted to overcharge me $450 to replace tire, tubes, chain, seat. Instead it turned out to be simply a tube change and grease on the gears -- which I suspected. Jim even put baby powder on my seat to make it non-sticky after a move dinged up the seat. Can't say enough good things. He works out of his garage. He smokes a pipe. He prefers you to let him work while he works on your bike and then you ask questions. Again, old school artisan who is honest.

Broke a spoke and was stranded on the way to work at 6:30am, figured I'd give a call after seeing…read moregood reviews and leave a message for later when the opened up. I was surprised when the owner answered and quickly realized I had woken him up - I could practically hear him sit up out of bed. He was still very professional and straight up with me. He said he didn't stock stoke parts but if I got the parts he would install veryy affordably. 10/10 love the energy and approachability

Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

Really great bike store. I saw a bike online I wanted to see. The staff were helpful, vey kind…read moreand knowledgeable. Great prices too!

Excellent customer service. I was able not to the market for a new bike rack and they were willing…read moreto see if it would fit my car first. Unfortunately there wasn't enough clearance for it to fit on our new Outback. I would highly recommend this location.

Would definitely recommend. Great service Chris and Leo saved the day and helped with a bike tire.read more

Basil the owner is very knowledgeable. He will help you find the right bike. I bought a Cervelo a…read morefew years ago.

I've been going to Spokes in Naperville for 10+ years for my bike purchases and repair. The owner,…read moreBasil, and his mechanics have always been quick and attentive to my repair and bike upgrade requests. Highly recommended.

I would highly recommend Joel for bike repairs. He was very helpful…read moreand knowledgeable and accommodating. He solved my issue very promptly. Rich Rigoni

I'd highly recommend Joel to any of my friends that are into biking or that's getting in. I had a…read moresmall issues with my bike and he was able to take care of it no problem. He knowledge and skills are outta this world. I would take my bike back to him no problem, so that's why I'm recommending him. Super nice and friendly guy. Keep up the great work sir

These guys are great! They fixed my flat on the fly and rec the correct tire without a hassle in…read moreand out in record time. Thank you !

Got my bike here and got an amazing customized service. James showed me basic maintenance after…read morepurchasing my bike and was also offered a free tune up before school/900mi. No markups on price for any products either. For any future viewers - they are primarily a Marin retailer but also offer Cannondale, Haro, and Jamis.

Have bought 3 bikes at prarie path. Their service is good. Their selection is big and they know…read morebikes. We visit there for accessories when we are out riding and they always take good care of us. Very happy with prarie path cycle. My wife and I have been riding for 20 years and getting our bikes from them for 6 years now.

Sign on the door; "We repair E-bike batteries", so I brought mine in. Explained that the battery…read morewent to zero volts and wouldn't recharge. Asked if he could give a trickle charge to regain voltage or if he had an expert trick. His response was that he didn't have a charger for my brand. I told him I have a charger. His response was he didn't know if my charger was good. I explained that I tested mine and it's good. Him; "well, I would need a second one to swap and verify". I explained I was an electronics tech and tested it, it's good. He told me to, FIX IT MYSELF THEN! Next, I inquired about the sign on the door...his reply was; "yes but only ours. I'm not taking your battery apart". Read this with sarcastic overtones and you'll realize how I forgot I was the customer. Further, it's the second time, in a row, I was talked down to by them. BYYYEE!

Staff was quick to assist in helping me choose the right bike seat for my needs. Then he went above…read moreand beyond and attached it to the post which no doubt saved us an hour or more at home! Granted, they weren't busy at the time.

Very nice and helped get my bike out of my van into the shop. Reasonably priced for a tune-up.read more