EXCELLENT SERVICE. My beloved bike was stolen from me this past winter, yes I live in the city. It…read morewas a hard pill to swallow.. Anyways, my dad came here to buy me a new bike. The SWEETEST. Jack Brandli was able to help him pick out the perfect bike for me. He got the job done in the fastest manner too. I am so beyond grateful that I am able to have my bike and take it back to the city with me so soon. Thank you so much Bike rack!!

Friendly crew. Prompt in doing repairs to get you back on the road, Community involved with…read moreorganized rides

I had some spokes broken on one of my expensive electric bikes and I needed them replaced. I had…read morethe tune up done and spokes replaced. It only took a day and a half and when I went in to get my bike it literally looked brand new! The bike looks great and runs great. If you need any service I'd definitely recommend these people.

While riding on the bike path about a mile away from Mill Race Bike Shop, I got a flat tire. I was…read moreable to patch the rear tire and replace the tube with a spare that I had. We rode to Mill Race to see if they had a replacement tire, which they did. The new tire and tube were installed and I also bought a spare tube to put in my bag. I also asked them to order another tire so that I could replace the front. I received notification that the tire was in. I went to pick it up and they had ordered the wrong tire. I asked for a refund and ordered my own. I used my spare tube when I changed the tire, so I went to Mill Race, today, to get a replacement spare tube. I brought the box from the tube and asked to buy another. Fortunately, I checked the tube box as it was being rung up as it was the wrong tube (schrader vs presta). When the Mill Race employee went to get the correct tube, he brought out 2 boxes and asked what size I needed. I told him to check the box that I brought in. "It's already been thrown out", he told me. I said I just brought it in a few minutes ago. Long story short, he sold me the wrong size, so I'll be going back tomorrow. Who knew buying tires and tubes for a common road bike would be so challenging.

Mike and Michael are very helpful and courteous. They let my kid take a spin in the parking lot and…read morelooked out for cars for us so we could pay attention to the ride. Great selection of high quality bikes and lots of tempting accessories. They came out in the cold December weather to ensure I had the bike attached to my car rack properly. True experts and professionals.

Friendly and knowledgeable staff. Good selection of bikes available in store. Additional bikes…read moreavailable at Windfield location.

Review of Sammy's My experience with Sammy's has been…read moreextremely disappointing and honestly heartbreaking. I want to outline the facts of what happened so others understand why I cannot recommend this shop. Over nine months ago, I pre-ordered a Colnago Y1RS. From the very beginning, I was given two different prices and was told that I would receive the bike on release day. That never happened. Throughout the entire wait, I checked in roughly once a month and was repeatedly told that the bike would arrive "next month." We are now at the end of the year, and the bike still has not arrived. Instead, I was recently offered the same model in a different color--again with a promise that it would be available in "a few more days." On top of that, the price I was initially emailed in my invoice suddenly increased by almost $2,000, with no clear explanation. When I asked why the price changed, I was told they couldn't give me a reason and that I could simply cancel my order if I didn't like it. After nearly a year of waiting, being given inconsistent information, and dealing with unexpected price changes, I am deeply disappointed. This was meant to be my retirement gift to myself after 22 years of military service, and the whole experience has left me feeling sad and frustrated. Based on what I've gone through, I personally would not recommend doing business with Sammy's. I sincerely hope that Colnago USA and Colnago Italy are aware of the customer experience issues happening at the retail level under their brand.

My "go to" bike shop for new purchases, tune-ups, and repairs is Sammy's. The staff is great, from…read moreSammy and John on the front end, and Elijah and team at the service desk. It's not often that the owner of a very busy community-based business will dedicate his/her time to ensuring you are very happy with your purchase. On top of that, Sammy will put whatever he is doing down when children come to the shop, even if it's to just say hi. Not too mention the chartable work that the shop supports in different ways... I personally like having a shop near my home where I can browse and dream about the best bikes in the industry. I have worked hard for 35 years and it's nice to reward myself with a dream bike once in a while. I think Sammy and John get more from the smile on my face on "New Bike Day" than the closing of the purchase. I will support this local business with all of my bicycling needs and recommend them to anyone who is in the market for a new bike or repair. Ciao!

If you know what Phil Wood smells like, this is a must stop. The one star reviews did not let me…read moredown. If you're a bike guy, this is a place where you can probably find Campy record friction shifters with a clamp.

Don't let this place fool you. Ellis is an amazing dude. He has everything, and knows everything…read more I decided to shop there because he stayed late after hours one night to help my wife with a last minute emergency repair. He spent a couple of hours with me fitting me correctly, narrowing down my riding style, and letting me ride a bunch of bikes. Once you get to know him, he's WAY friendlier then people give him credit for. I've never had anyone give me the attention at any bike shop like he did to make sure I bought the right bike. After the purchase, he took 20-30 minutes and went over every nut, bolt, and adjustment on the bike before I took it home. He's also a paisano, so we got to speak Italian with each other, which is hard to find around here!

I had a brake issue with a bike I didn't even purchase their. The service tech walked me through…read moreexactly what to do to fix it on one their bikes. He probably spent 15-20 minutes with me. I have purchased accessories and will 100% buy my next bike from them.

This company offers an impressive range of E-bikes, and the owner and staff are incredibly…read moreaccommodating. We decided to rent 3 e-bikes for 2 hours for $140. We covered 10 miles before returning the bikes. Although the rental was a bit pricey (hence the 4-star rating), we enjoyed a scenic trail along the Fox River from Batavia to St. Charles. This is an excellent place to test drive e-bikes if you're considering purchasing one.

I have been doing business with Eric for years. He was recommended to me by a friend. He tuned up…read moreour family bikes and I bought a new gravel bike from him a little over 3 years ago. He serviced it for two years and it ran like a top. In the good riding months I put on over a hundred miles a week. Because of proximity I used another shop last year . Started with an expensive tune up but I had problems with it throughout the season. I knew where I had to go. I just got my bike back from Eric's shop today. Had a great 15 miler and once again it's running like a top! Eric is a master bike mechanic. He is always looking to do the best job with the least expense to you. It's the only bike shop I will ever use! Enjoy your ride!

Eric is awesome! Bought 2 e-bikes from him and his service and support is top notch. I highly…read morerecommend Everything Pedal for all your biking needs.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Brought in an old bike I had in the shed. The guys over there took it in gave it a full service and…read moretune up for an extremely affordable price. Walked me thru everything that was done. Very friendly. Found my new and only bicycle shop.

What a great experience. I dropped in to purchase new tires, tubes, and a road bike helmet. The…read moreguys stopped what they were doing to help. They showed me many tires, explained the differences between them, and even offered to order tires if I were not happy with the stock selection. I felt important and that my business was genuinely appreciated. Thank you for this most excellent service! BTY, I purchased tires that were in stock.