Service requested was fixing the WiFi…read more Fantastic dude runs this shop named Cody. Found him from an online video where he performed fixing wifi like a champ. Very high quality work was executed and the value was above and beyond what others have done in the past. Great work at a great price! Smart dude. Some might even call him a hero. Thank you for being a standup dude, Cody. 10/10 would recommend!!

Very reasonably priced and I wished I had came sooner!…read more Cody is able to work with your budget price to find a solution that works. I had dropped off both a phone and a laptop -- and got both fixed to my satisfaction.

Mark came highly recommended until lately. The communication was pretty good until I sent the…read morecamera. I paid promptly but don't feel as I got the same treatment. There were a few things wrong with the camera. Some were fixed. One wasn't. The big problem was the shutter blades sticking. That was some dried up lubricants. Those were cleaned up well. The lenses and some of the other things were cleaned up nice. The one thing that didn't get addressed is the shutter speed knob. It's very tough to turn on the lowest and higher shutter speeds. That was the second big reason that I sent the camera to him. Unfortunately, it seems that it was not addressed well. It's still very tough to rotate. The camera took an about 4/5 months to get back to me. I inquired about once a month or more without responses. I don't mind that it took 4-5 months. Leica takes at least 6 months to turn a lens. But the communication left me with the feeling I'd never get it back. One day it just showed up. No notes, no emails. What he did fix was fixed well. He mentions fixes having being warrantied. I just don't want to trust the round trip.

I shipped my grandfather's Rolleicord to Mr. Hansen and it was delivered on October 28th 2025…read more On November 10th he contacted me saying that the repair was complete. That same day I submitted a Venmo payment for the total he gave via email, of $355.00. He said that for some reason the payment would not clear until December 1st and could not ship until the payment cleared. On November 22nd the money had cleared my account and Venmo showed the transaction was complete. I emailed Mr. Hansen and received no response. I have since followed up with Mr. Hansen on 12/06/25, 1/07/2026, and again on 1/25/2026, and have not received any response, nor have I received my camera back. At this point Mr. Hansen has outright STOLEN a family heirloom and $355.00 from me. Mr. Hansen, if you read this, I just want my grandfathers camera back. I won't even dispute the payment, I just want the camera.

1 STAR -- Extremely disappointed with the customer service at Batteries Plus in Stevens Point…read more I am extremely upset and disappointed with the way I was treated at this location today. Yesterday, I went to Batteries Plus to have a replacement car key and key fob made. Unfortunately, the store had no power, so the employee asked me to come back later. Instead, I called the store before making another trip. The employee I spoke with yesterday was very helpful. He confirmed that the power was back on, that they had the part I needed, and that although they were a little busy because they had been without power for so long, he could still take care of my key and fob. He gave me an approximate price of $175. I specifically asked if I needed an appointment, and he told me NO. I then asked if I could come back the following day, and he said that would be fine. So I came back today based on the information YOUR EMPLOYEE gave me. Unfortunately, I dealt with a different employee today, and the experience was completely different. When I explained what I needed, his response was, "You know they are so expensive." I told him yes, I knew the price because the employee I spoke with yesterday had already given it to me. He then told me that they do these services without an appointment. I explained that the employee yesterday specifically told me I did not need an appointment. His response? "That's a lie." I was absolutely shocked. I am the customer. I called ahead. I asked questions. I confirmed the price. I asked whether I needed an appointment. I followed the instructions I was given by YOUR employee. If there was a misunderstanding between employees, that is an internal problem that should be handled between employees. I should not have been made to feel like I was lying, stupid, or somehow responsible for their lack of communication. And it wasn't just what he said--it was his entire attitude and the way he spoke to me. I felt uncomfortable and disrespected standing there. At that point, I took my keys and left. I told him he was being rude because, honestly, he was. I completely understand that employees can have stressful days. I understand that stores can be busy. I understand that miscommunication can happen. What I DON'T understand is why a customer who did exactly what she was told should be treated with such disrespect. Your own store advertises key cutting, key fob replacement, and programming services, so I expected a professional customer-service experience. (Batteries Plus⁠) Instead, I walked out feeling embarrassed, frustrated, and extremely disappointed. The way you treat customers matters. A simple, respectful explanation would have been enough. There was absolutely no reason for the attitude or for telling me that what another employee told me was "a lie." I will be taking my business elsewhere. $175 is not an insignificant amount of money, and I am certainly not going to spend it somewhere that makes me feel disrespected before I even receive the service. I hope management sees this review and takes it seriously, because this was not simply a misunderstanding about an appointment. It was a customer-service failure and an unnecessary lack of respect.

What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider

Jeff at Future Electronics came highly recommended from kossels. I called an hour before close and…read moregot my TV in. He looked at it right away and gave me an update. First thing Monday morning, I received a phone call with a breakdown of what the issue was and if he could order the part and what the price would be. Due to the price of the component which was reasonable I weighed my options and opted not to have it repaired. I came in and paid the Diagnostics and he disposed of my TV at no charge. I am more than satisfied with my interaction with this business and the gentleman. He treated me like a valued customer even though it was my first time. Even with coming in so close to closing time I felt like I was a priority and received immediate attention. Very professional and pleasant the whole time. Great business. I will be coming back.

I brought in 3 brand new circuit boards that each needed 1 brand new chip soldered on (for a…read moreprototype). He took one look at the chips and turned me away because they are smaller chips. It's disappointing that he can't do small stuff; especially given that the chip in question is downright huge by the standards of phones and such; but I'm giving 4 stars anyway because he didn't attempt to do something he couldn't, destroying my parts in the process. I still have my parts and can send them to someone that specializes in the small stuff, and that's actually one of the better results I've had with local soldering shops. I wouldn't bring him anything too intricate, but he would be my first stop for something easy like a TV.

I had to have my computer serviced because I screwed up my computer…read more The extent of my screw up necessitated having the Operating System reinstalled. I took my ailing terminal to Zaxx's to get the work done. I fully expected the work to take more than a day because I got there late in the morning. To my surprise, I received a call less than 5 hours later telling me that my computer was ready for pick up!! The personnel at the shop is friendly and courteous; and my bill was exactly the same as the estimate. Zaxx's is a top-shelf repair shop!!

I came to Zaxx for the first time 3 years ago when I moved to the area. I was leery, these smaller…read moreplaces can really be expensive. To my surprise, not only were they reasonable, but they threw in a few minor freebies to help me and my family out. Our household has six computers between us and with younger children using them, I spend more time at Zaxx than I would like. But, they are always accommodating, making sure I get the very best out of my warranties and always making sure the repairs are permanent fixes. Finally, when my home office computer began to shut off without warning, they worked with me to make sure that not only did I have a replacement, but all my important files for work were transferred over. All for an unimaginably low price. My desperation over the loss of my ability to work in this economy didn't bring me to tears, but their unexpected kindness and sincere desire to help me, did. These guys TOTALLY rock! :)

Had scheduled last week a phone repair appointment for today. Was a no show and no communication…read more It was posted 30 minutes ago they are closing up shop!!!! HOW RUDE!!!!

From the owner: Acceler8ed Repair is a small business nestled in the greater Wausau area, known for its…read moreexceptional remote phone repair services. As a convenient mobile service that brings top-notch repair expertise directly to the customer's doorstep, we have established ourselves as a new face in the community. Our dedicated skilled technicians not only possesses extensive knowledge of phone repairs but also prioritizes exceptional customer care. We believe in providing personalized service, taking the time to understand each customer's unique needs and ensuring their complete satisfaction. With Acceler8ed Repair, you can expect swift and reliable solutions, giving your phone a new lease on life without the hassle of leaving your home.