1. Enhanced Heating & Air Conditioning

    1. Enhanced Heating & Air Conditioning

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    Newark, DE

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    Enhanced Heating & Air Conditioning

    3.7 (9 reviews)
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    3 years ago

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    3 years ago

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    3 years ago

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    6 years ago

    I requested the service but they never showed up and very unresponsive. It is very unprofessional and frustrating to deal with this company!

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    4 years ago

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    5 years ago

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    9 years ago

    Fast service. Very friendly and knowledgeable technicians. Good prices. Definitely calling them for any heater or AC work.

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    10 years ago

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    11 years ago

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    Moon Air

    Moon Air

    2.1
    (27 reviews)

    Had some AC issues last summer...why wouldn't it be in the middle of the summer, right??…read moreHad moon air come out, explained options of what was wrong, what they could repair vs. replace, and provided numbers for all of our options. The cool part is that the technician that does the diagnostics to determine what is wrong isn't the sales guy. It's a touch frustrating to want a number from a guy who isn't trying to sell you anything, but they get the sales guy out the same day, and the next day they're installing! Literally got us back up and running the next day after calling, which is pretty impressive considering we did an entire system replacement. Also, join their VIP club and it basically pays for itself if you're getting anything major done.

    ​ this will be my second review on this company. This company should not be allowed to be in your…read morehome they are not trustworthy, they do unethical things. So let me tell you. First they try to sell you stuff that you don't need. My unit wasn't running so they came out to troubleshoot the problem. First let me tell you that we have Vivid as our security system and they control or thermostat and heating and air conditioning and everything is tied into that, we were having trouble with that and their guy came out and fixed their part. Vivid called Moon a Local Company to do the rest and boy did day ever. They pulled a wire from my inside unit and put in a part upside down from my outside unit so my air conditioning would not work they try to sell me two Breakers and told me that my air conditioning needed to be clean and it was going to run me a $1,000 so we put in the two Breakers and after that my air conditioning wouldn't come on because they sabotage my unit. All of this was going on and my husband just got home from the hospital later on that day. They knew he was sick and that money was tight. They don't care this is a sick company that will do anything to make a buck. Our friend came out the next day that was in the air conditioning business and said that if you didn't know what to look for, you would have never have found it!!! With the wire being disconnected. He hooked the wire back up and put the part right outside and our system works wonderful now he said that we didn't need the breakers and that our system doesn't need to be cleaned it's fine I've been cleaning it on a regular basis. Customers beware of this company!!! Everyone that I have talked to about them has bad things to say about them. Plus they told me all these lies!!! I'm going to put every complaint possible that I can put in about them. Better Business Bureau Angie's List etc etc . Hope this post saves someone else the pain and aggravation that we went through!!! Fran Sassaman

    Big Red Buckingham HVAC, Plumbing, Electric

    Big Red Buckingham HVAC, Plumbing, Electric

    2.7
    (9 reviews)

    Washer was leaking so I called their repairman. He diagnosed the problem quickly. He was very…read morefriendly and very helpful. Turned out the washer was fine but the drain was clogged all the way back to the laundry room. He referred me to their plumbing department that also works for the same company (Big Red). I paid $129 for the diagnosis which would go towards the price of fixing whatever problem there was. The plumber arrived quickly but apparently no one at his company gave him a heads up as to what was needed so he didn't have the necessary equipment on hand. He was great, he further diagnosed my drain problem and even though his boss wanted him to charge me an additional $129 he didn't do it, he referred me to a special drain company who I ended up using. So overall it was a positive experience but had some confusion. Mark the plumber was great.

    Big Red Services did a very poor installation job it didn't pass inspection. Big Red Services…read morespilled and left toxic oil spill all over my basement floor for me to clean up and get rid of and addition to the oil smell while Big Red was cutting up and removing an oil tank from the basement. The whole house still smells of oil over a month later. The incorrect installation on the inside unit caused it to freeze up leaving a high level of humidity all over basement and upstairs. I called Big Red to report the problems of the unit they installed not working leaking water all over the floor and the oil spill their company left on the floor it was 13 days before they sent their representative who said the unit setting were incorrect. I asked the Big Red representative to point to the return that was part of the bill Big Red sent. His reply there's none. When I asked Big Red why we were told and charged for a return and not told that electrical work needed to be done in the estimate their representative Ryan gave, Big Red replied Ryan is a salesman. After salesman Ryan gave the estimate he called a couple of days later to tell me $1,800.00 electrical work needed to be done and Big Red was still going to install the unit but the unit couldn't be operated until the electrical work was done. The oil spill on the floor and the water leaking from the frozen unit caused mold to build up in the basement exponentially. During a conversation with the Big Red representative Tammy after the unit failed I asked for a new unit and Tammy said she would order a Bryant but it wouldn't available until Monday and someone would come and switch the units. The Big Red representative that came claimed that the unit was not set correctly and he would not be switching the units. When I asked management about Tammy's promise of switching the failed unit to a Bryant I was asked if I had it in writing. The electric bill doubled during this time because the fan ran continuously while the unit was failing. Big Red's instillation did not pass inspection. The inspector said there were problems with the instillation Big Red had to come back to fix them. I received a billed for the reinspection for an inspector to come back to see if Big Red had fixed the problems correctly from their incorrect installation.

    Enhanced Heating & Air Conditioning - hvac - Updated July 2026

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