We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

I paid top dollar for an AC replacement from Air Temp Solutions three years ago and have their…read morepriority service plan. AC was serviced 6/2/2026 and I was "upsold" an upgrade for almost $1300. On 6/22/2026 when AC stopped working, I called at 9:30 and was promised service between 10 and 2, with two customers ahead of me. Then they called to delay to between 2 and 4. When I asked to speak to a manager or owner, I was told it would take 24-48 hours for them to get back to me. This is not "priority service." When the AC didn't work right after install three years ago and I had to wait over 24 hours for service, it turned out to be THEIR MISTAKE IN INSTALLATION. I have been happy with their service on my heat, but their AC business leaves a lot to be desired.

They don't stand by their job. The pictures show the quality of their work. They sold a new water…read moreheater, and it failed in two years. They installed an electrical outlet that failed and was not properly installed, which caused the leak detector to fail because the water detector did not shut off the water. The electrical connection was full of water; the pictures clearly indicate this. If you value your home and life due to possible electrocution, please do your due diligence and select a quality company that stands by their work and workmanship, and stands by the work.

Scheduled an overhaul of my hybrid water heater. Didn't expect it be to cheap as I know it had not…read morebeen serviced properly for quite awhile. Haven't been in the house too long. Andre called when he was 15 minutes out and arrived on time. He proceeded to apply his expertise and explain the issues that were present with the unit. It's a higher end hybrid and don't want to replace it right away. Andre did several services to the unit - it runs quieter and I hope more efficiently. The price was reasonable for the amount of time and materials that were supplied and performed. Would recommend these folks and especially Andre - nice fellow with a great attitude. Good job Aire Serve! Thanks

Aire Serv has been servicing our hvac for the past two years. It was about time to replace our AC…read moreunit. We had their home comfort designer come out and give us a quote. Both our heating and AC units were 15 years old. He gave us variable prices, but we were sold on how reasonably priced it was for both units to be replaced. Today two installers came out, Tim Ross and Andrew and replaced both units under 6 hours. It should have taken them about 8, but they worked great as a team and Tim always kept me in the loop. They cleaned up afterwards and left my house spotless, you would have never known that we had major work completed. They tested the heat, even on a summer day, then help setup the AC with the new thermostat that they installed. It was a great experience, and we will continue to use Aire Serv for many years to come. Aire Serv truly is a neighborly company!

Amazing service, fixed the problem in 10 minutes and showed me how to prevent it from happening in…read morethe future!

Angel was A) Available, B) Reasonably Priced, C) Very good at explaining things in every day…read morelanguage. His other half was fantastic at arrangements. I recommend them.

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

We had a great experience with AirServ. Our unit stopped working, and they were able to come out…read morethe very next day to diagnose and repair the issue. The service technician was professional, friendly, and very efficient. He clearly explained the problem and had everything working again quickly. Excellent customer service from start to finish. I highly recommend Airserv for prompt, reliable service. Planning to use them to replace our older unit.

My wife and I recently signed up for a complimentary inspection of our HVAC system through Aire…read moreServ. What began as a routine inspection ultimately became a very troubling experience that caused us to lose confidence in the company. An Aire Serv technician, Zack, came to our home to perform the inspection. Following his evaluation, we were informed that the compressor in our outside air-conditioning unit was failing and needed to be replaced. This finding immediately concerned us because our home--and the original builder-installed HVAC system--is only approximately three and a half years old. Following the inspection, Steve H., an Aire Serv Home Comfort Designer, visited our home to discuss our options. Steve explained that replacing the compressor would cost approximately $2,000. He also presented us with the option of replacing substantially more of the HVAC system, including the outside unit and the coil assembly within the basement air-handler unit, for approximately $7,700. Given the relatively young age of our HVAC system and the significant expense involved, my wife and I told Steve that we were not prepared to make an immediate decision and intended to obtain two additional professional opinions and estimates. We subsequently contacted two separate HVAC companies located in the Middletown, Delaware area. Technicians from both companies independently came to our home and inspected and tested our HVAC equipment. The conclusions of these two independent technicians were dramatically different from what we had been told by Aire Serv. Both technicians advised us that our HVAC system was operating properly and that the compressor was not failing and did not need to be replaced. One of the technicians went even further, advising us that based on his evaluation of the system, he would not add or remove any refrigerant because he saw no reason to alter the system as it was currently operating. Needless to say, my wife and I were shocked and extremely upset. We had gone from being told by Aire Serv that our compressor was failing and faced with repair or replacement options ranging from approximately $2,000 to $7,700, to receiving two separate professional evaluations indicating that the system was operating properly and that the compressor did not require replacement. I immediately contacted Steve H. and explained what my wife and I had been told by the technicians from the two independent HVAC companies. Steve advised me that he needed to make several calls and would get back to us. Approximately 30 minutes later, he called and informed us that, given the circumstances, he needed to refer the matter to management. During that conversation, I informed Steve that, based on everything that had transpired, my wife and I had lost confidence and trust in Aire Serv and would not be moving forward with the company for any HVAC repairs, replacement, or other services. Our primary concern is straightforward: How could Aire Serv determine that a major component in a three-and-a-half-year-old HVAC system was failing and recommend repairs or replacement costing between approximately $2,000 and $7,700, while two independent HVAC technicians subsequently inspected and tested the same equipment and concluded that the system was operating properly and that the compressor did not need to be replaced? That discrepancy is significant and deserves a clear explanation. Had we simply accepted Aire Serv's initial assessment without seeking independent professional opinions, we could potentially have spent thousands of dollars replacing HVAC equipment that, according to two other technicians, did not require replacement. We believe Aire Serv management should thoroughly review the original inspection, including the diagnostic procedures and measurements used to conclude that our compressor was failing. We would also like an explanation of the technical basis for that diagnosis and why it differs so substantially from the findings of two independent HVAC professionals. Regardless of the explanation, this experience has seriously undermined our confidence in Aire Serv. When homeowners invite an HVAC professional into their home, particularly for an inspection, they must be able to trust that recommendations involving thousands of dollars in repairs or replacement are supported by accurate, objective, and verifiable diagnostic findings. Unfortunately, based on our experience, that trust has been lost.

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

I hired Roto-Rooter to clear a blocked sewer line. After approximately 55 minutes, they told me the…read moreline was "collapsed" and could not be mechanically cleaned, then presented me with a sewer replacement estimate of approximately $10,000, urging me to proceed. Instead, I sought a second opinion. The very next day, another licensed plumbing contractor used heavier-duty sewer equipment and mechanically cleared the same line in less than 10 minutes. The sewer then functioned normally for approximately one week until I chose to replace the line because of existing root intrusion--not because it was collapsed. Based on my experience, the diagnosis and recommendation I received from Roto-Rooter proved to be inaccurate. I paid for a sewer line clearing that was never accomplished, yet was immediately steered toward a costly replacement. Consumers should obtain a second opinion before authorizing expensive sewer replacement work based solely on an initial diagnosis.

I see that I am not the only one. Another woman who was pointed in the wrong direction, but…read moreunfortunately I had no one to turn to guide me. The service tech Ben was more concerned with me having one car in my driveway and another being parked in front of my house that was a loaner or my mom. I truly believe that he saw that and me having a home and decided to overcharge and incorrectly diagnose service resulting in me stuck with a monthly payment that accrues interest. There was no pipe collapsed as he noted and I was not provided the video evidence showing that. All I knew, being in my home for only two months is that water was backing up in my basement and after taking a shower or flushing the toilet, the water in the basement had to be removed from the basement sink one bucket at a time. When cleaning the pipe, Ben only removed some old fabric softener sheets. I was able to flush and run shower not seeing any water at that moment, but he noted it still was not fixed telling me to look at how low the water was in the pipe...later I found out that this is the same even after their thousands of dollars repair. I didn't know what to do and no where to turn. He actually said you cant have one issue without the other even though I saw no collapse pipe. Young and dumb...listening to a professional I thought because I did not know. During the entire pipe line replacement, no one communicated with me. If water would be turned off, turned back on, what I should do afterwards, nothing. It appears this company has a record of steering single women the wrong way for their own benefit. I'm glad the three other women I've seen that had similar experiences had a father or male figure to turn to avoid this. I would not recommend for women.

On hold for over 45 minutes then the call ended or the rep hung up on me! Horrible company, just…read moreas bad as Chesapeake Utilities if not worse!

From the owner: Schagrin Home Comfort Products (formerly SchagrinGas Company) has proudly served homeowners since…read more1932 with trusted, energy-efficient solutions. As a family-owned business with deep roots in the community, we specialize in HVAC installation and service, propane delivery and tank installation, gas fireplaces, standby generators, tankless water heaters, water conditioning, and a wide range of outdoor living products—including gas grills, pizza ovens, fire tables, and custom outdoor kitchens. With decades of hands-on experience and a reputation built on reliability and expertise, we are committed to helping you create a more comfortable, efficient, and enjoyable home—inside and out. Your Comfort, Our Priority.

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.