Chloe is the best nail tech ever! I love the nail salon. My nails never look so good.read more

Since the new owner Chloe has taken over this salon lacks customer service skills. Tom did my…read morenails, they were crooked and he cut two of my fingers, they were bleeding. He laughed and said "nothing is perfect," also refused a discount or gift card, nothing to make it right. They still charged full price, not to mention added upcharges for shape of nail and polish. Customer service sucks, Chloe doesn't know how to handle resolution, and the customer is not their priority. DO NOT GO. Also, previous reviews state they all are not licensed, and I'm inclined to believe that. There was also no apology, or more training for him WORSE EXPERIENCE IN NAIL SALON. Don't trust the good reviews, when the ownership changed Chloe wouldn't let you leave until you left a review. She and Tom are scammers!!! There are so many other salons in the West Chester area, go to them!!!

Best nail business around, beautiful space, clean, best prices. Highly recommendread more

For years I was going to another salon in Madeira that I felt raised their prices too high and…read morestarted to slack on the quality..... I decided to give TOP NAILS a try for a gel pedicure. Which I get once a month. The salon is very clean and the workers are kind and pleasant. It's easy to call and book an appointment and you never wait more than 2-3 mins for them to call you back! Every nail tech I've had is great. They are kind. They will talk and engage in conversation with you. They also have a bar and serve cocktails to help relax and unwind during service. If you're looking for someone new and quality please stop in or make an appointment. They do not make you feel rushed at all!

My absolute favorite place in Cincy to get my nails done. They are always friendly and do such a…read moregreat job. I have never found somewhere that does nail art this well! Shoutout to Danielle and Mariah for being the best nail techs and always doing an amazing job on my nails. Make sure to book ahead since they can fill up fast!

I love Spruce! I've been to both locations multiple times and service is always great. They are…read morevery skilled at what they do and it's a beautiful environment. The downside is that it's pretty pricey - was around $250 for a mani&pedi and a travel size cuticle oil after tipping both of the staff. Definitely a once or twice a year event. But a great experience overall.

all staff is great at procedure and following directions. results are predictable and always good…read more one thing i would have wanted is actual designs, they can do simple designs but complex designs they act bothered or upset to do. asked for polka dots one time and the lady rolled her eyes at me. not a comfortable situation if you want something they don't want to do that day but overall good predictable and clean service.

I walked in just because the name said Cleopatra and I needed a full-set…read more Was greeted without being looked at, and then once I was seen, I was refused being served due to being "fully booked for the day" (so they say): There were only 2 clients in the shop, and it was around Noon on a Tuesday... I asked when was the next appointment was available and the tech struggled to provide an answer flipping through the empty appointment book. Gee...I wonder why. What a shame.

I have gotten a few pedicures from Kayte and she is great! Very thorough and makes sure I am happy…read morebefore I leave. Would highly recommend!

Get salon. Belle is so good! I got everything I asked for. Always top notch. I am so glad to have…read morefound her to take care of my needs.

My favorite nail place in all of Cincinnati. My nails last 3-4 weeks and they always look amazingread more

I had just gotten my nails done 6 days ago.. I paid $63 for a full set, they haven't even grown out…read moreyet, and one completely popped off. I called to see what they could do and the lasy that answered the phone said, "the girl that did them doesn't work here anymore, so you'll have to pay to get a new set". unprofessional and money hungry. would not go back there ever!

I have had massage, facial and hair styling services . I am very happy with the quality of service…read moreI received and am a repeat customer. The salon is very relaxed but professional. Really love this place.

A great place to get a pedicure. I go there regularly and have always been impressed. Got my…read morenails trimmed.

The absolutely awesome part of this nail/tanning salon: it's operated by a family of mom/dad/two…read moredaughters. Good for them! I called ahead and the prices seemed fair, $37 for white tip full set. They said come on in and I did- plenty of seats available. When I walked in, it was... Different. No "official" front desk, no sign in sheet. I wasn't quite sure what to do. After a few minutes, they sat me down and got started right away. One of the daughters, maybe 17/18 years old, did my nails. She was very very sweet but the finish product turned out okay. She kept open dialogue with me and seemed genuinely interested in what we were talking about. The mom was working on a gentleman getting a pedicure. I should note, this shop is tiny. 4 manicure tables, 4 pedicure stations and 2 tanning booth. So, you're literally right on top of each other. The mom was the outspoken one, not afraid to voice her opinion on anything; politics, tonight's festival, local food; she was somewhat obnoxious. The sweetest thing was when the youngest daughter, maybe 14, came out and cleaned up the pedicure station. They're raising two nice young ladies! The father was quiet, yet nice. Working on a manicure behind me. Although the shop was small and somewhat dirty, my manicure ended up okay. However, it was a long road to get there. The girl got glue all over my fingers and even got her finger glued to mine! One of my nails looks bubbly underneath the top coat. Since the prices are not any cheaper than anywhere else, next time I'll probably drive a little further to a nicer place.

I've been wanting to write this for a while but just now finding the courage after seeing my credit…read morecard statement. They tipped themselves $5 extra (on top of a 21% tip). Not to mention, I think they overcharged me to begin with. I should have trusted my gut when I walked in and saw how dirty the shop was- I literally almost walked out as fast as I walked in but my time limit, desperation for fresh nails, and people pleaser tendencies got me as soon as she came out from the back (this is obviously my lesson). Very nice and "well meaning" but she also didn't listen to what I wanted and insisted I "trust her". I've been getting my nails done the same way for yearssss based on the shape of my hands. Trust me, I'm a fan of dramatic nails on other people, but just like I can appreciate certain clothes on people based on their body type, I know what I can pull off. Even the people in my life said my nails were pretty but "not my style". Also, they looked good on the surface to an untrained eye, however I had to pick off chunks of acrylic on the underside. My nails kept snagging on everything! Anyway, I really want to give this place a good review based on her personality but if I want to pay for a service based on personality, I'll go to dinner and a show. I also definitely won't be back due to fear of getting a nail fungus. I don't think they sterilize anything.