I have been a client of Ms. Gini Love owner of The Nail Spot Spa and Lounge for over 17 years. As you can imagine choosing to remain as a client of Ms. Love for over 17 years speaks volumes in regards to the level of exceptional customer service that I have received. There are numerous reasons that I have chosen The Nail Spot Spa and Lounge for services that range from full sets to fill ins, pedicures, manicures and even shellac. In regards to full sets and fill ins the quality of work that I have received is outstanding. The durability of the nail in regards to strength is one that I have not been able to find in the tri-state. The Nail Spot Spa and Lounge recognizes that each client is different and has different needs in regards to application of product which results in durability. I am someone that works a lot with my hands so nail strength to me is very important (I don't want to worry about my nails chipping and breaking). I have also seen firsthand that sanitation and cleanliness is a priority during the providing or all services at The Nail Spot Spa and Lounge. Another aspect of The Nail Spot Spa and Lounge that speaks volumes to me is the range of nail design options that are available! I am a repeat client that requests nail art every time that I have my nails done. In 17 years I have never had the same nail art design. The nail art is done free hand (not airbrush), is detailed, can be embellished with jewels and accents as well. I am repeatedly complimented on my nail art by friends, family and even strangers in passing. I have referred family and friends to The Nail Spot Spa and Lounge for personal services as well as spa parties i.e. bridal showers! The pedicures have been a relaxing experience! The atmosphere is absolute comfort with the plush pillows, warm foot bath that has color accent bulbs to add that special something:) The products that were used made my skin silky smooth which lasted for weeks. The length of my pedicure was spot on and left nothing to be desired. During my pedicure as with any other service I am always offered a beverage whether it be water, tea of even coffee for hydration as well as relaxation! When I choose to take a break from my traditional nails I take advantage of a manicure or even shellac. When these services are provided as any other I receive attention to detail from my nail tech in regards to removal of hang nails and cuticle attention as well. Both of these services allow me to take a moment from my traditional routine which I enjoy every now and then because change can be a positive thing. The pricing of the services is very competitive whether you are a first time client, using a Groupon or a repeat customer! In my opinion The Nail Spot Spa and Lounge is the true definition of quality: high grade; superiority; excellence! read more

This compliant by Alex is so far fetched I'm shocked!!! She stated she was late, we didn't want to disappoint her by not doing her so we tried to take care of her the best we could in the amount of time we had left. It is important to us that we work on ourself or each other to insure our nails stay healthy and look professional if we have a cancelation ect. I'm also apprenticing a wonderful young lady when she walked in. Every opportunity I get I try and teach vocational students how to be a great Nail Tech. I feel this client did not understand our website, $20 is for children under 10 she was not ! $50 is for regular costumers. It was her first time, 20% off meant that she should have paid $48 for her pedi , yet we charged her $45 plus normally we do not allow two discounts to be tied together. Yet I offered the discount to her because i try to have a positive relationship with everyone. Out of hundreds of groupons sold 90% have been happy and 70% have already been back!! We can't make everyone happy but we sure do try!!!! Plz don't let this comment stop you from finding out why some of our clients keep coming back after 20 year!! She is welcomed to come back and I will personally take care of her needs. We want everyone to be happy and have a good experience.. Our Clients are very important to us!! read more

It has become tradition for me to have a girl's night at the spa for my birthday. This has been an after-hours party at the same salon & spa until this year. However, that spa recently underwent new ownership and, after I had already booked the date & time, sent out my invites and received my RSVP's, the new owner called and said that she could not accommodate our party. Thus leaving me only a few days to secure a new location for 13 people. My sister had heard that The Nail Spot did after-hours parties, so I took a chance and called. After I explained my situation to the owner, Ginni Love, she asked for additional information and said that she would check with her girls, the ladies at Amy Davis A.N.D. Salon, Beyond Beauty Skin Care, and Massage, and that she would get back to me that evening to let me know if they could do the party. Not only did they arrange their schedules to accommodate us, they bent over backwards to make the entire night special for each and every one of us. When I walked in, I immediately felt welcome and comfortable. We were all pleased with their services. They were a fun, but professional group of women and I look forward to visiting there again. read more

Reviews are free to place, and you can't always rely on them. My opinion is to find out your own experience. I can tell you all day how great the Nail Spot is and you may remember, But when Someone rude that doesn't get their way decides they have the power to destroy a hard working business with a 3 minute effort from the phone or laptop you'll remember that. Treat people with respect and they will do the same, hard working people do not deserve to be treated like they are less because they are performing a service for you, Gini Love is awesome and has Regular clients of over 20 years. she stays book most of the time because she is so wonderful to her clients. However she does not have time for folks that disrespect her or her staff. they have a special bond with all their regular clients, a bond that doesn't come from not being a professional. read more

I do not agree with the one star rating that was given for the Nail Spot Spa. I also purchased a Groupon, but I had exceptional service, which, after talking to other customers who go here, is definitely the main impression given from this place. The manager did whatever she could to fit in my appointment the day I bought the Groupon. She also helped me find the easiest route to her spa, and she made me feel right at home when I got there. It was so easy to talk to the staff there, and I got a very cute Shellac design on my nails, which I STILL get compliments on, two weeks later. I am definitely coming back, because my experience there was nothing short of fantastic. Loved every minute of it! read more

I purchased a Groupon for this salon and couldn't be happier with the service I have been given. They are very friendly and accomodating! The quality of the service is fanominal! I will highly recommend this salon to all my friends, which some are already getting their services done there. I love that the owner is very friendly and talks to you, unlike going to one of the ortiental places where you cannot understand what they are saying. I feel at home and relaxed at The Nail Spot and will never go anywhere else to get my nails done! I can also see that they are very sanitary and take pride in keeping their salon looking beautiful and top quality products too! My nails are beautiful!!! read more

I was getting my nails done at an oriental place years ago and every time I went in they would make my fingers bleed with their rough treatment and damaged my nails so badly I had to stop getting them done. I met Gini, the owner, through a mutual friend friend and she convinced me to come in for a manicure and pedicure to show me that way wasn't standard. I absolutely love going here and won't go anywhere else. I can't say how many times I have had to reschedule last minute or was late for an appointment and she has always managed to squeeze me in. This is the best salon in the area. If you want to be treated right and have great service, this is where you need to go. Thanks Gini! read more

My mother was in dire need of a good place to get her nails done and they were in poor shape so after a little searching we decided she should try the nail spot. She got an appointment with Gina. Gina talked with her about her nails and the best options and lengths. She went with acrylics again. Gina also was able to deal with a badly damaged nail and took her time to do the job right. My mom is now very happy and getting ready to make her next appointment for a fill in. Any place that makes my picky mom happy and treats her as a valued customer is tops in my book. read more

I visited the Nail Spot recently and was blown away by their courteous and professional attitudes. This was my first time into a spa like this and they made me feel extremely comfortable and relaxed. What an unbelievable experience. I will be going back regularly. I highly recommend this establishment to anyone needing a manicure or pedicure. Prices are very reasonable too. Love the many color choices that were available. Excellent equipment and very very clean. read more

I visited The Nail Spot this week and enjoyed the experience immensely. I have not had a pedicure in several years and I was extremely pleased and comforted by the whole experience. My pedicure made me feel so good that I decided to have my nails done too! I found The Nail Spot to be a charming place to visit and will return again. These ladies are true artists in their field. They are friendly and accommodating to your schedule. I cannot wait to return again. read more

I love this place. If you are looking for a place that caters to your needs, a place you can relax and get the best manicure pedicure, well you've found the right place. I walked in to the Nail Spot two years ago with out an appointment. I not only found the best place in town to get my nails done I've also made many friends. Gini Love and Destiny know how to treat their customers and I for one will keep coming back. read more

I took a friend's little girl, to the Nail Spot, for her first manicure today. It was a great experience! Gini was outstanding with her and so patient. Not only was she patient but warm and kind. She treated her like a little lady, which is exactly what I was looking for. The quality of the work was second to none. Her nails were ADORABLE and just what she wanted. I highly reccomend The Nail Spot! read more

I went to this salon on 1/2/13. This was my first visit. I love the owner, Jenni. She was so friendly and welcoming. She did a great job on my nails. I never felt rushed. In the past I have gone to other salons where I felt like a number. It felt like they just wanted quantity not quality. That is not the case with Jenni. I have found my new nail spot and it is here. read more

My first visit 2 years ago was from a Groupon deal-Ginny was able to work an amazing pedi on my difficult nails. My visits are not as often as I would like - many bouts of knee surgery - but she gets me back in shape. It is a busy salon and arriving late does create delays. I have had nothing but friendly experienced service. Looking forward to my next visit! read more

I love getting my nails done by Ginny! When I'm getting ready for a dance performance, she always comes up with a great nail art design to enhance my costume! My nails have never looked better! I get so many compliments. And when I'm at the salon, there are so many nice folks to chat with--laid back atmosphere is wonderfull! read more

I got a shellac manicure and I kid you not, the nail on my middle finger came off when I was driving home. Some woman who I think was the boss rushed through it and they were uneven. They're cheap, but you get what you pay for. I wouldn't recommend this place. read more

I lucked upon The Nail Spot when purchasing a Groupon and I will definitely be back! The atmosphere was great and Nelly did an awesome job on my pedicure and shellac manicure. I will be back to see Nelly again for sure! read more

This is one of if not the best salon! Gini Love provides an excellent service. The prices are competitive and the setting is very relaxing. I highly recommend The Nail Spot. read more

This was my first visit. I love ths owner! she was very polite, i didn't feel rushed. She did a Great job! And my nails still look good 3 weeks later! read more