Having been on the receiving end of ear, nose and throat issues throughout my life, I've seen my…read morefair share of doctors. I've yet to find better than Dr. Poynor. He diagnosed my weird allergies and gave me allergy shots to alleviate them through college. Then, when I had chronic tonsillitis sophomore year of college, he performed the surgery to remove my tonsils and adenoids. (Note to self- get tonsils out as a small child, this is NOT easy to recover from as an adult!) Every time I go to see Dr. Poynor, I'm met with equal parts dry humor, adept intelligence, and art knowledge. Yes, I did say ART in relation to an ENT specialist. You see, part of the allure of Dr. Poynor is his love of the arts- he is an avid collector and an advocate for the Birmingham Museum of Art. So, when I'm feeling gross and sick, I know he'll make me smile and provide some fantastic tidbit about where to go the next time I'm in London or what exhibit has just been added to the Birmingham collection. Dr. Poynor is probably best known for his solution to infections in his patients: yes, you walk out the door with an antibiotic Rx, but the secret is the two shots you get before you leave. An injection of antibiotics gets to work immediately, and a small amount of a steroid helps the body move past illness quickly. Not the most pleasant thing, being jabbed, but I always know that I'll get better faster. Even when I've lived out of town, or out of the country, Dr. Poynor has always been on my speed dial in case of ear, nose, or throat related illness/issues because he does an amazing job and always makes me feel better. (The lollipops on the way out don't hurt either)... Five stars for Dr. Poynor!

ENT doctor's office is REALLY busy. This is NOT one you'll be in and out of. Staff from front desk…read moreto back professionals are super friendly. No parking close to the building so use the valet option.

ENT Associates of Alabama, Gardendale…read more Staff has "0" personality/patient concern and the Doctors only want to run up insurance and co pay billing with multiple visits, and every test they can think of; maybe because they have no idea how to do their job and solve the medical issue? Don't waste your time or $ with this group.

I'm giving this practice five stars because Dr. Sillers diagnosed me right away and gave me the…read moremedication that I needed. I have been seeing dr. Robertson, Well actually his nurse practitioner and she gave me the wrong diagnosis. This doctor really listens to you and he doesn't seem rushed. He knew it was related to my acid reflux even though that is not his specialty. He told me what medication to take and what to expect along down the road. When I go to this practice I never have to wait more than five minutes! And they took my temperature they are very careful. The receptionists are pleasant as well.

I told Dr Sillers and all the nurses before surgery that I was a bleeder. He sent me home soon…read moreafter the surgery and upon getting home, I started to actually drip blood like a faucet. I tried Everything they asked to stop it. I actually had a NP with me..My daughte finally put me in the car to drive me back to the surgery center. They had all left early because it was Friday. So she went to the office. The lady was Absolutely No Help. She said she would call him and to just wait for Dr Sillers to call me . He had also told me he'd call me later to check on me. I had already bled through 5 towels at that point. My daughter finally took me to the ER. I bled through 2 more towels there while I was waiting to be seen. After we were able to get in touch with someone from SV Hospital, Dr Sillers's partner finally called me because Dr Sillers had left town. So his partner calls as I'm being wheeled in a wheelchair to a bed, and agrees to see me in the office. So we leave the ER. However, he was unable to stop the bleeding so he ended up just packing it. My nose was ruined at this point... The packing made my nose heel crooked. I ve had to have a 2nd surgery to fix what he ruined. I obviously never went back and never will.

I came in to determine the cause of several ent issues I've been having (for months/years). First,…read morethe nurse practitioner, Andi Veren, I worked with was amazing! She was super helpful and made sure I felt comfortable and knew the process of assessing my several issues. Then, nurse Beth conducted the first debrief of my hearing test as well as a first assessment of my sinuses. Again, she walked me through all of my results and next steps. She also walked me through the follow up appointment and assessments. During my follow up I met with Dr. Marshall. I was blown away by the time he took to go over my imaging and the implications. He is absolutely one of the most down to earth and thorough physicians I've ever seen. I am blessed to have found this location and highly recommend Dr. Robertsons practice for any of your ent needs.

I had suffered with impacted ear wax and an earache all weekend. I tried two other ENT's offices,…read morebut could not get an appointment because the doctors were in surgery on Monday. Fortunately, I was given an appointment with the nurse practioner (Beth, I believe) at Dr. Robertson's office. She was great -- very kind, professional and good at what she does. I had an excellent experience with the entire staff and am so grateful to be able to hear again and be pain-free!

I'm new to town and was looking for an audiologist. This office and providers are on network for my…read moreinsurance. This is inside a big medical center so you need to allow for time to park and find your way inside. At level 2 is where you'll need to be from the parking deck to have a walkway either into the hospital or to the medical center for doctor appointments. The staff were all friendly. Dr. Roth (newly married, previously Dr. Hatchett) was very kind and informed me that my insurance doesn't pay for hearing aids. Taking this into account, she let me know the options I had moving forward. We were able to order a replacement battery for my current (older) hearing aids. She called the manufacturer and ordered this. Once it arrives, she'll be able to replace it in office. She also informed me of another program that may be able to assist me with getting new hearing aids. I really appreciated that information. I recommend this office just based off of my first appointment.

Excellent Audiologist and office staff. Very knowledgeable and efficient. Quick appointmentsread more

I started having a strange combination of symptoms about a year ago that included nasal discharge…read morefrom only one nostril. I went to Dr Owen's because of the sinus issue. I was able to get an initial appointment with short notice. Dr Owens was very pleasant, thorough and competent. I later determined that my issue was Cluster Headaches which is a neurological problem but I greatly appreciated Dr Owen's prompt examination and evaluation.

I had my first visit here yesterday with Dr. Clark. When I made my appointment, I was soo…read morefrustrated with my ear issue after months of wax/wane symptoms. The office staff was very friendly and helpful and got me in pretty quick. The audiologist gave clear instructions for her testing and assured me that I'd get answers to my questions. After testing I saw Dr. Clark and his assistant (NP, I think?) in a small but efficient exam room. The assistant was as quiet as a church mouse but present. They LISTENED to me explain all my symptoms in detail. I didn't feel rushed or unheard. Then he explained my results to me, gave reasonable treatment options and a plan moving forward. I'd definitely recommend this office.

Best ENTs. Excellent doctors! knowledgeable! Kind! they…read moretake time to listen. I'll definitely be back if my family needs an ENT again.

Have been our ENTs for well over a decade. Surgeries, infections, allergy shots, hearing -all the…read morethings they handle are done well. From reception all the way back they are the most caring, compassionate people I know. Have always give us the options if there multiple ways to handle something and an honest opinion on what they would do if were talking to their own family. Appointments are scheduled timely. Sometimes the same day! But always with a few days. Even during this time of Coronavirus they are skipping lunches so they can see as many people as possible. Can't say enough good things!!!!

I formerly was with Dr. Cornay at ENT & Allergy . He retired and I went…read more by the new Excel ENT Office to make an appt. I was treated like a red headed step child at the front desk. Never have I had that kind of treatment. I asked to make an appt. and was told in a very hateful way ! HE'S BOOKED UP !!!!!! That's Ok, Keep your darned appt, I found an ENT Doc where I'm treated like a human being !!!!

I absolutely love Dr. Cornay! I've been coming here for years. The wait is never long, and he is…read morevery thorough and quite friendly! The staff is as well.

I have not had to go here in a while but I set up an appointment about a month ago to go in for…read morewhat I felt was probably a sinus cold infection. Anyway I set the appointment up for 9:00 and they said nothing to me about there being a bunch of people in front, they just told me 9:00. I actually got there 5 minutes late because I was filling out the paperwork so I wouldn't have to do it when I got there. I handed in the paperwork and they called me back up for the payment. I was there till 10:00 before they called me back. And it wasn't until 10:30 until he finally came in the room. After we went over my symptoms and what he was going to prescribe I made the suggestion about the scheduling and before I could get out I had made an appointment at 9:00... I got a lecture from Dr Walters that basically I should be patient because there's 40 patients per doctor that they're looking at but I seriously doubt that's at this moment!!! They were a little busy but they were not that busy. Honestly didn't appreciate the tone so I'll just let my words go here and start looking for another ENT. It's a shame I really like Dr Lowry though but I know he's in surgery a lot. I've been going to them for a long time but I hadn't had to go to them lately until just now.

My husband has been coming here , and today I came with him, I have to say these. Girls in the…read morefront are so nice, and are eager to help you with anything you need. This is a very convenient place on Trussville and so very clean , the drs here are great and so what ever needed to help you.

When my doctor moved from Birmingham, I dreaded having to go to someone new. I waited for a while…read moreand made a stop by a doc in the box the one time I got sick. Eventually my refills were gone and it was time to bite the bullet. A friend recommended Dr. Lipperd, so I called to make an initial appointment. First, I was really happy that this is basically a stand alone location with a private lot. No parking decks, elevators, or long hallways to deal with. The waiting room was pretty crowded, but everyone seemed to be called in a timely manner. I met with a nurse, a nurse practitioner, and then Dr. Lipperd. All three were friendly and seemed to actually care. After discussing my medical history and current and past medications, I felt VERY comfortable with the entire group. I think I've found my new general practitioner.

Great bedside manner and thorough. Two things I look for in a healthcare professional. Office…read moresupport staff also very helpful and friendly.