I started having a strange combination of symptoms about a year ago that included nasal discharge…read morefrom only one nostril. I went to Dr Owen's because of the sinus issue. I was able to get an initial appointment with short notice. Dr Owens was very pleasant, thorough and competent. I later determined that my issue was Cluster Headaches which is a neurological problem but I greatly appreciated Dr Owen's prompt examination and evaluation.

I had my first visit here yesterday with Dr. Clark. When I made my appointment, I was soo…read morefrustrated with my ear issue after months of wax/wane symptoms. The office staff was very friendly and helpful and got me in pretty quick. The audiologist gave clear instructions for her testing and assured me that I'd get answers to my questions. After testing I saw Dr. Clark and his assistant (NP, I think?) in a small but efficient exam room. The assistant was as quiet as a church mouse but present. They LISTENED to me explain all my symptoms in detail. I didn't feel rushed or unheard. Then he explained my results to me, gave reasonable treatment options and a plan moving forward. I'd definitely recommend this office.

Best ENTs. Excellent doctors! knowledgeable! Kind! they…read moretake time to listen. I'll definitely be back if my family needs an ENT again.

Have been our ENTs for well over a decade. Surgeries, infections, allergy shots, hearing -all the…read morethings they handle are done well. From reception all the way back they are the most caring, compassionate people I know. Have always give us the options if there multiple ways to handle something and an honest opinion on what they would do if were talking to their own family. Appointments are scheduled timely. Sometimes the same day! But always with a few days. Even during this time of Coronavirus they are skipping lunches so they can see as many people as possible. Can't say enough good things!!!!

Arrived on time (30 minutes before my 1st appointment) for my appointment in the morning and was…read morethe only one in the waiting room. Waited 45 minutes to be called back. So I spent a lot of time in the waiting room. So here is my feedback: The music is terrible. Like 1960's elevator music. Like funeral parlor music. Depressing. To add to the old grandma music, they have a TV that shows ocean waves, dolphins, various soothing nature, which adds to the entire funeral parlor grandparent theme. Honestly, it is depressing. Once I got back to the auditory person and went through the hearing test, it was great. Recommend this place, but bring headphones and listen to your own music. You will thank me later.

worse experience I ever had in a doctor office the receptionist was very rude and unprofessional…read morenever going back there again

I came in to determine the cause of several ent issues I've been having (for months/years). First,…read morethe nurse practitioner, Andi Veren, I worked with was amazing! She was super helpful and made sure I felt comfortable and knew the process of assessing my several issues. Then, nurse Beth conducted the first debrief of my hearing test as well as a first assessment of my sinuses. Again, she walked me through all of my results and next steps. She also walked me through the follow up appointment and assessments. During my follow up I met with Dr. Marshall. I was blown away by the time he took to go over my imaging and the implications. He is absolutely one of the most down to earth and thorough physicians I've ever seen. I am blessed to have found this location and highly recommend Dr. Robertsons practice for any of your ent needs.

I had suffered with impacted ear wax and an earache all weekend. I tried two other ENT's offices,…read morebut could not get an appointment because the doctors were in surgery on Monday. Fortunately, I was given an appointment with the nurse practioner (Beth, I believe) at Dr. Robertson's office. She was great -- very kind, professional and good at what she does. I had an excellent experience with the entire staff and am so grateful to be able to hear again and be pain-free!

We drove from Florence, Al to see Dr. Stafford, he was kinda shy but amazing and got my child the…read morecorrect diagnosis and medicaction. My child is healing and feeling much better from chronic sinuses.

ENT doctor's office is REALLY busy. This is NOT one you'll be in and out of. Staff from front desk…read moreto back professionals are super friendly. No parking close to the building so use the valet option.

I came in through the ER Saturday after my water broke at home with intense abdominal pain, fever,…read morebleeding at the end of my first trimester. This is not my first pregnancy or pregnancy loss. I knew I was miscarrying our child. My contractions were every 2 minutes, rhythmic, that strengthened each time. My BP 150/60. HR 130s. Temp 101 with history of sepsis post loss. Dr. Tinker was on call and dismissed my concerns after a quick report of a heartbeat. The bleeding worsened while in the Triage and the contractions intensified. He blew it off as "cramping from an unknown virus". He said all of my labs "looked great" and told me to go home and rest. I asked to be hooked up on a monitor to look for contractions or test the fluid to ensure my water didn't break. Both requests denied because he said they would be "falsely positive". I was physically in so much pain I could not even walk. He kept reassuring me everything was okay, I was just sick..He said he knew this was scary from my previous loss and insinuated I was just anxious. I assured him this was not anxiety and that I wanted to stay but he said there was nothing he would do for me there. I went home and ended up laboring with my 2 small children. On Monday I called the OB office back with no answer, so I went back in. The ultrasound showed no fetus or placenta. A total loss at home with the false reassurance that this was all due to an unknown viral infection. I logged on to my patient portal later to find my labs were anything but normal that day. My urine culture even worse. He told us my Hct was 44 (well above normal) and it was 34 (less than normal). An eosinophil count of 90% (normal is 1-6%) with a lymphocyte count of 3% (normal is 20-40%). There were clear signs of infection and blood loss that day because I was, in fact, actively miscarrying our child in the ER, but this was covered up by Dr. Tinker's fabrication of my clinical picture. This is not my first experience with loss unfortunately as noted by Dr. Tinker. I had a loss at a different facility and they were able to make a handprint from my baby. It is my most prized possession. While we left that facility without a child, we left with hope from true compassion from those who cared for us during that tragedy. I will never have that opportunity because of Dr. Tinker's dismissive, condescending behavior. He rushed me out of the door and treated our loss like an inconvenience in his day. While no medical treatment could have saved my baby, the callus behavior made our worst day, worse and jeopardized my own life. I was never offered a prayer or a simple apology for our loss. For a Baptist hospital I am genuinely shocked at the lack of compassion and for the value put on a life itself. I pray that this doesn't happen to any other mom under their care. Every child is important and every mother should be heard.

I only have to visit once or twice a year, but Dr. Sarah Aultman is absolutely the best. She makes…read morethe visit worthwhile. She listens to all of your needs and she generally cares about her patients. I usually do not have that long of a wait to see her and she usually does not keep you waiting in the exam room. She is very thorough and she also chats with you to make you feel more at ease during procedures. I am always able to share all of my concerns with her without feeling weird. She makes great recommendations and I feel like she actually listens to me. If I cannot build trust with my doctor or feel unheard, I will usually change. I have been with Dr. Aultman for several years, even before she was at Alabama Women's Specialists. If I am willing to follow a doctor, then you know they have to be superb. I highly recommend Dr. Aultman because she's a caring doctor, who puts her patients needs first.

Having been on the receiving end of ear, nose and throat issues throughout my life, I've seen my…read morefair share of doctors. I've yet to find better than Dr. Poynor. He diagnosed my weird allergies and gave me allergy shots to alleviate them through college. Then, when I had chronic tonsillitis sophomore year of college, he performed the surgery to remove my tonsils and adenoids. (Note to self- get tonsils out as a small child, this is NOT easy to recover from as an adult!) Every time I go to see Dr. Poynor, I'm met with equal parts dry humor, adept intelligence, and art knowledge. Yes, I did say ART in relation to an ENT specialist. You see, part of the allure of Dr. Poynor is his love of the arts- he is an avid collector and an advocate for the Birmingham Museum of Art. So, when I'm feeling gross and sick, I know he'll make me smile and provide some fantastic tidbit about where to go the next time I'm in London or what exhibit has just been added to the Birmingham collection. Dr. Poynor is probably best known for his solution to infections in his patients: yes, you walk out the door with an antibiotic Rx, but the secret is the two shots you get before you leave. An injection of antibiotics gets to work immediately, and a small amount of a steroid helps the body move past illness quickly. Not the most pleasant thing, being jabbed, but I always know that I'll get better faster. Even when I've lived out of town, or out of the country, Dr. Poynor has always been on my speed dial in case of ear, nose, or throat related illness/issues because he does an amazing job and always makes me feel better. (The lollipops on the way out don't hurt either)... Five stars for Dr. Poynor!

I've had three outpatient procedures with Southern Pain Specialist. Dr. Varley is excellent and his…read moretechnique is truly incredible. That and something funny. He looks like Tommy Chong. LOL Dr. Varley and all his staff are compassionate and very easy to talk too. Either Online, Portal Use or Calling in making appointments, paying bills, Etc., is very easy. Southern Pain Management offers all the traditional pain/nerve blocks, Radio Frequency Ablasions, Etc; Several new innovative procedures including Ketamine infusion treatments at affordable cost to patients. The science of Ketamine Infusion makes too much sense for insurance companies to my help pay for such a thing. They would much rather pay for pain medicine. To my knowledge insurance pays ZERO MONEY for Ketamine Infusion Treatments. Hunter Chatham, CRNA manages all IV Theropy, he too is excellent, professional and compassionate. You can't go wrong coming to Southern Pain Specialist

I have been seeing Dr. Varley for several months and am very happy with the care I have received…read morethere. He was the only doctor in the Birmingham area who was willing to refill my implanted pain pump. Before finding him, I had to drive to Slidell, LA every month to have it filled. He and his staff work together as a team. It is comforting to see teamwork in one's medical care. They are also very good at what they do, and each one plays a part in your care. I have suffered from hip and thigh pain since I had a defective hip replaced with a non-defective one. I thought that the pain was caused by all the surgery. Thank goodness Dr. Varley had other impressions. He discovered that the pain was emanating from my spine and that Radio Frequency Ablation (RFA) was the solution. I had been having it performed on the other side of my spine for several years, with good results. Walking without pain is truly amazing, after suffering with it for so many years. I highly recommend Southern Pain Specialists for anyone with back/spine problems.