Walked into Staples with my wife and daughter to print invitations and grab a few things. Saw some…read moreiTunes cards and picked up $120 worth. Being visually impaired, I asked where the printers were and got hit with "over there... straight." No real direction, just brushed off. Checked out, even signed up for the rewards program, everything seemed fine. Before even making it home, checked the cards--they didn't work. Went back to the store, and the same woman was there. Whole energy off. Loudly saying, "Yeah, they back to return what they just bought," like announcing it to everybody. Then she starts yelling at her own employee at the register, going off about how the cards weren't for sale, even though another manager had already looked at those same cards earlier and said it was fine. When it was time to get the refund, she told the cashier to go help someone else--basically kicking her off her own register mid-situation. The other employee nearby looked completely shocked and uncomfortable. The attitude during the refund process was nasty, trying to push keeping one of the cards even though it didn't work. Unprofessional, disrespectful, and uncomfortable experience all around. Some people really don't have no customer service sense at all. They won't be getting business again.

Horrible service. Snotty, big-boned blonde chick at the print counter decided that the race bibs…read morethat I needed to get numbers printed on couldn't be used without even ever really looking at them. When she half-heartedly offered to print something for me using THEIR paper--I tried asking her for the details on what that would look like--but seeing as how she didn't really want to do the job anyway--she wouldn't really provide me with any info and said that I "could do whatever I wanted to" with them. I was tempted to go ahead and get them and indeed do "whatever I wanted to do with them"---which would've been an act that she would not have found at all to be pleasant....