It's time for me to revisit my one star review of Rise. Over the past year or so their service has…read moreimproved considerably. For about the past 10 years I have been buying 2 internet connections to my home - rise and viasat. The issue i had with both was reliability, so I basically had one to back up the other. I think about a year and half ago Rise did some major upgrades on their tower. Since then the reliability has been extremely good, and I generally get the bandwidth I pay for and sometimes a bit more. I work from home and i monitor my usage closely. As Rise continued to provide reliable service I found the viasat bill more and more difficult to stomach - their reliability was still low - and I rarely got what i paid for. So Rise's increased performance has allowed me to have Viasat disconnected and a second Rise line added to my home for backup purposes and I'm saving money. I'm not protected against their tower going down - but it has been a long time since that happened, and yes, I am knocking on wood. Additionally, I have a difficult install . The Installer has been great, gets things done, and doesn't mind thinking outside the box. So a pleasant update for Rise - They have made great strides, I sure hope they keep it up.

Obtained Rise Broadband service September 2025. Had issues here and there but often more so than…read morenot in the middle of the night service goes out. I've called a few times, but yesterday May 12 we had an outage then May 13 the usage has been intermittent. I called and was told I wouldn't get any money back on a service I'm paying for but not receiving. The service got worse shortly after hanging up with the rep being completely out, so I called back and of course they're closed. I will be canceling this service and in our upcoming HOA meeting and within our minutes I will be stating my experience and tell everyone there is a deal with starlink online and I've heard they have great service and customer service. I'm so disappointed and aggravated.

I've been an Xfinity/Comcast customer for 20+ years, but I think that's over after my latest…read morebait-and-switch episode. I got a new xfinity gateway modem a few weeks ago because my Arris modem stopped connecting. I picked up the gateway at the Xfinity store and activated it. Shortly afterward (1/2 hour?) it started losing the connection every few minutes. I called Xfinity customer service and transferred thru to tech support, and after trying a few things remotely, they said it was definitely a hardware issue they would send a technician to check it, transferring me back to customer service to set up a time... I told them I would swap out the modem back at the Xfinity store but they said MULTIPLE times that I would NOT be charged for the tech visit. I asked this several times to verify. But, alas, I see on this month's bill that I was lied to, and I WAS charged and extra $100, despite being assured multiple times by Xfinity customer service that I would NOT BE. I asked them to look back in my account records and check the call notes that this was true. Their 'helpful' chat (which I finally got a human being onto, by typing 'human being' and getting out of their AI slop-loop of clickable questions) said they don't share that info between the CS and chat groups (?!). What abysmal service. I told them that I'd be cancelling my Xfinity soon and will be looking around to their local competitors for a better level of customer experience. And maybe a company whose left hand knows what its right hand is doing. BTW: They also added another $15 to my ongoing monthly bill for the 'privilege' of having their equipment on loan.

I signed up for Xfinity internet a couple years ago for 1 gig service at $70 a month, which felt…read morelike a fair price at the time. Somewhere along the way, with autopay on, my bill increased to $99 a month without enough transparency or value to justify it. If better pricing was available, existing customers should be offered that before they decide to leave. The bigger frustration has been trying to cancel service. There is no simple online cancellation option. It keeps directing you to call, and then every representative seems more focused on upselling than actually helping cancel the account. I've been transferred around and told someone else will help, only to repeat the same conversation again. Service reliability was also an issue. We experienced multiple outages in Denver. While they may offer small credits, the process to claim them feels like a maze and often is not worth the time for a few dollars. I already use Google Fiber at another property and have had a much smoother experience. Between rising prices, outages, and the cancellation hassle, this is likely the end of Xfinity for me in Denver.

Ok, so first of all I am far from a computer/PC person that is my wife's dept. But I do buy her…read more,her computers ,and tablets ,and accessories. I try and do the research the best I can and try to get the most bang for the buck when buying such devices. But that ram,memory, gigs is really all a bunch of stuff I dont understand and usually have to ask friends and coworkers for thier advice and really on Google. But one thing I will tell you is this place has came up in conversation I've had with places like Office depot, Staples and Best Buy, in the last couple of years. So we were in need of a stand for my wife's 3d printer and really didn't want to wait for one online. Even though it was on the other side of town from where we live I felt it was worth the drive to check it out. It is located off of S. 225 and past Parker Rd sorry I cant remember the exit. But if you live south you'll know the area. When we pulled in the parking lot we could already see the large amount of foot traffic walking up to the store. And when we walked in it was like Wow ,ok so this is what they've been talking about. I couldn't even tell you how many aisles they are. But I will keep this some what short. If you need something for a computer and I don't think it matters what kind they probably have it here! I saw brands that are common in the laptop section, acer, hp,apple and the such. Numerous departments/ sections. Television, gaming, home security/security, byo computer, parts and so much more that wouldn't even know what I was looking at. And there seemed to be plenty of associates able and willing to help you. And as far as thier returns policy we explained our problem we were having with my wife's 3d printer as we were trying to set it up as a birthday present i got her and it wouldn't work and the associate told us to bring it back and we'll give you another one, unfortunately I didn't buy it there and will probably have to wait for one to be Shipped to us. So to try and cut to the chase if you are really into this kind of thing this is your place sure the regular stores will get you any of your everyday stuff but if you want to really get into the specifics and specialty items ,this is your store. Good luck and happy computing?

This is so unfortunate, as an avid pc enthusiast, I absolutely loved this place. But after years of…read moretrying to convince my husband to let me build him a pc, he finally agreed. So I came here to buy a B850, Ryzen 7 9800x3d, and 32gb Vengeance DDR5 RAM bundle. I took the X3D for my own pc, and gave him my 7900x for the computer I was building him. Long story short, the B850 had a voltage issue that took a while to diagnose, that ultimately fried 2 DDR5 (yes 1k in ram) kits including the vengeance that came with the bundle, AND the memory controller in my 7900x. I had to replace multiple ram kits, a motherboard, and a cpu. Micro Center burned about $1700, not including the price of the original bundle, that I only got an x3d cpu out of. And guess what? I'm outside of their little 15 day return window, so we're just royally piped up the rear. I will never, ever be back.

Extremely easy to make an appointment if you just do a walk-in. They always make time and they're…read morealways accommodatable when things are changing. At least for me in the past.

Customer experience sucks. And the process of the wait is bottle necked and they act as if they…read morecan't talk to one another when you're wanting to talk with the person who greeted you when you walked in. My phone is overheating and o e technician tells me it's normal to get hot plugged up and yet I know it's not normal and every customer at my table doesn't experience that with their phones nor does my husbands phone.

There are a lot of drawbacks to this service. Technically it works well and we haven't had any…read moresignificant outages or troubles. It's not cheap, and it seems like everything you want costs extra. They barrage you with up-selling telephone calls, usually on the order of three free months of HBO and Showtime (after which they charge a lot). If you don't cut them off early and firmly they'll sign you up for it without your permission, then you have to call them up and persuade them to cancel it, which is also difficult. The worst part was when I sold the house that had the service. I had no trouble disconnecting the service, but they said they would sent me information later on how to return the equipment, but I didn't receive anything. If you don't return it within 21 days they charge you a fee. I called and after being transferred twice got them to agree to send another return kit, although it never arrived. I called again, got transferred again, and had them send another return kit. I'm now waiting on that one; we'll see. On-phone time for each call was about 30 minutes (including some more up-selling). Update: I finally got my return instructions, which were: put everything in a bag and take it to a UPS store, they will do the rest. It seems like that could have told me that on the phone, or even in the initial email, and saved a lot of trouble.

On 06/04/26, I cancelled Directv after over two decades because of increasing charges. In speaking…read morewith a representative on that day, I was informed that invoices are billed one month in advance, and that by cancelling on the 4th of June, for the billing cycle of 05/29-06/28, my service would be ending after the 28th. Today, I received an invoice for the period of 06/03-07/02, indicating i owe for one more month of service. In speaking with Nel (#NM475E), a supervisor, he disagreed that they bill in advance, and would not prorate, given that I cancelled seven days into their billing period. I am hurt, by the way they treated a long time, loyal customer, by deciding to get as much $$$ as they could from me. No wonder they are struggling. GOOD RIDANCE!

After spending hours on the phone with Apple Care, I finally spoke with a representative who…read moreexplained that I would need to visit an Apple Store in order to resolve my issue. I arrived to this location on 7/8/26, around 10:55 AM and was immediately greeted by Taylor who quickly handled my issue with my Milanese watch band. If only Apple Care reps were this efficient, it would have saved me several hours of explaining as well as saving me $50 in Uber fees. The store was somewhat crowded when I arrived and I thought that I would have to wait for help. Not the case here, today. All in all I was very pleased with my visit.

It was terrible. My salesperson abandoned me while I was transferring everything to my new phone…read more Some of the stuff didn't transfer. They just abandoned me then his manager Eric tried to rush me out of the store since they were closing in 30 minutes. I cannot recommend this store at all.

This is the worst internet provider available, I basically had no choice but to use them for @ 5…read moreyears as I live in the country and they claimed to be the fastest...problem is, it's not uncommon to have bills over $300 per month, and I was on the business plan! Calling in for any support is worse, I really mean this, use this company as a case study. Being in a remote area is awesome, but it comes at a cost, in my case that cost was basically being stuck with this internet company until now. They are very fortunate to have a stranglehold on rural customers. We pray for good high speed internet to come out here, until then, providers like this will prey on us and bilk us out of cash until we are dry. In our case we found an LTE hotspot, its speed is just OK, the data they provide is also just ok, but the customer service if we ever were to need it is AWESOME, and the price is excellent. So, we have to be more judicious with the internet usage, but we don't need to bother ourselves with this company again!

********DONT USE THIS COMPANY******** This is the absolute…read moreworst company I have ever been associated with!! Things that they tell you on the phone or untrue according to the people that I've been here they will say anything on the phone to get you in contract!! Service is horrible the customer service is horrible not one good thing to say.

Right on time for. fair price, will use them next time. We had them run 220v for a car charger in…read moreour garage, works great, and looks neat!

Did a great job, even recommended some safety precautions I hadn't thought about. Pulled permits…read more Was able to use an abandoned circuit I already had in my house, reducing the cost. Slow to respond initially but worth the wait. This was for a 240V EV charger circuit.