I brought in my computer because it had crashed and I couldn't get past the recovery screen. Mike quickly diagnosed and fixed the problem, then let me take the time to access a few programs so I could be sure it was really fixed before I left the shop. I am thrilled with the service and the price. Thank you so much! read more

What a great PC repair shop. I was told I could not get something done by APPLE and three other repair shops. Michael and his crew did what no other shop said could be done, in a short time at a great price! This is now my GO TO shop for PC and computer repairs. I highly recommend them! read more

I rolled up on PC Answers mid-afternoon in need of a refurbished laptop right away. They had one ALMOST ready to go, so they got crackin' on its updates, stayed a little late, and delivered a nice little HP in great shape that I've been using for the last three weeks with zero issues! Michael and Chris were super helpful and very nice. I'd recommend this shop to anybody with PC needs. read more

Great service and very fair pricing. Chris was very helpful. I'd 100% recommend this business.

I had a great experience with PC Answers - this will definitely be my go-to computer place. I took my computer in because it wasn't booting. They did a great job walking me through my options and providing me a timeline, as well as an idea of what to expect cost-wise. Once they were able to diagnose the issue, they followed up with a fair quote and estimated completion date. I really appreciate their excellent communication, and my computer is working good as new! read more

I had my eBay account hacked and was unsuccessful in getting much help from the company around this. I went to PC Answers and they took GREAT care of me. Chris, the technician, figured out what needed done and how to do it. He even was able to get through to a "real person" and get a $240.00 item removed from my account that a hacker had purchased. He also checked for malware and any other bugs in the system. I will continue to use PC Answers as "my guys." read more

My friend just serviced and purchased laptops and not a huge reviewer so I decided to take action to thank Tiffany and Michael. What a treasure trove of kindness, knowledge, and good will. Excellent value and service!!! Re: replacement laptop better than the original when new. read more

I have only been pleased with the service and efforts the staff at PC Answers have provided over last decade. I totally recommend this business to others. read more

Excellent service, to the point of going the extra mile. They saved me a nightmare work week that also coincides with Thanksgiving. So very Grateful. Decor and staff are funny, normally you'd expect to be bored waiting in a computer shop. Saves me a lot more than simply upgrading. They have the attitude of the trusted neighborhood tire shop. Hardworking to say the least. read more

These guys have fixed my laptop twice. - once to replace a fan - once to replace the screen Both times I got the feeling like they had by best interests in mind and wanted to help... and they did. read more

I brought in a dead HP laptop to find out why it won't even turn on. After a few days, they got back to me with the worst news: dead motherboard. They gave me options for repairing it, explaining that once the motherboard is fixed, it's still possible that the hard drives won't work. After mulling over my options, I opted not to repair it, and I was only charged the diagnostic fee. Overall, I was satisfied with PC Answers. Better communication about the status of my computer would have made this a 5-star review. I waited three days before I finally called them to find out the status. Note that I did not proceed with repairs, so my review is based solely on their diagnostics service. read more

I had a broken computer that I use for my business. It was not repairable. Michael and company were able to configure a very good used one and transfer all my data in a very short time. It really saved me a lot of hassle and business disruption. And the value was wonderful. I highly recommend PC Answers for your computer needs. They are now my go-to guys for all computer issues. read more

I really needed to take my old laptop for a diagnostic and "tune up" and, once again, Yelp reviews helped me to narrow down all the places to the best one for my needs. It was worth the drive for me - Michael at PC Answers was super helpful and knowledgeable. Not a pushy salesman at all. He gave me all the options and provided tons of valuable tips. It is easy to find as it's located on a plaza with other stores and some restaurants. I definitely recommend PC Answers to anyone who needs an expert advice on servicing an existing computer or purchasing a new one! read more

PC Answers - Outside - IT Services & Computer Repair Near Me - Littleton, Colorado

Issue with laptop not taking a charge. I wasn't sure if it was the charging cord, battery, or some other internal issue. Dropped off laptop with Chris and he was able to find the issue and fix it. Picked up the laptop the next day. I recommend PC Answers and will use them for computer issues in the future. read more

The service was prefect. Got my PC back in one day, working great. The staff was very helpful and personable. read more

This review is a little bit overdue, as I used PC Answers in February, but between starting an new job and moving, this review kept getting pushed out, but my appreciation to Michael and his team continues. I'm fairly tech-savvy, but I had trouble with my computer slowing down. I did all the typical disk clean-up, defragmenting, and deleting files on my C-Drive, but nothing really worked. I know when I need to reach out for help, and this was one of those times. After checking out reviews on Yelp and Google, I decided to ask for a quote using the online form on their website. Michael replied very promptly and gave me some options. I brought in my computer and they ran a diagnostic. After contacting me about my options, I authorized repairs and they had my computer running again with minimal disruption to me. The cost was, in my opinion, fair and a bargain. The staff were all friendly and helpful. (Side note: When I went to pick up my computer, the staff person told me some lady yelled at her, even though PC Answers were trying to help her. I know people may not understand technology terminology and get frustrated when things aren't working, but if someone is trying to help you, what would you think it's okay to cuss at them?) Anyway, whether you know about computers or not, it's okay to reach out for help. As their name says, PC Answers will have the answer to your tech issues! read more

They were very accommodating , communicated well, reasonably priced and worked very diligently to diagnose the problem. We will go back -- when we need computer expertise again. read more

Highly recommend, great customer service, very knowledgeable, and actually kind. I will absolutely use them again! read more

I received great service on a computer repair on a laptop that was totally dead. Everyone was friendly and Michael explained my options. I asked about several things I thought I might need and Michael told me I did not need that rather than trying to sell me something, which shows his great integrity. Great value for the cost compared to the big box stores. It is great to support local small businesses like this and I reccommend this establishment to everyone. read more

I went in because I was locked out of my Microsoft account, they would not help me. I went in and he had me back up and running in less than 10 minutes!!!!! Guy was great, polite, honest and most of all GOOD!!!!!! read more

Highly recommended. Brought a desktop to be checked out because it had suddenly stopped working. There was only a one-week wait and they got back to me with a very simple, but odd hardware issue that was trivial for them to fix. Because of this they only charged me for the evaluation fee. It is working fine now and they also provided good advice for any future upgrades I might consider. read more

Took my computer to get fixed because my webcam wasn't working. Turns out I had a privacy button that turned off my camera. Michael showed me how it worked without making me feel stupid. he also did a quick scan to ensure the computer was running smoothly. I always bring my computer to them because they so honest and quality work for an affordable price. read more

I like to spend my money in my local community and support smaller businesses as much as possible, so I was delighted to find PC-ANSWERS within a block of my new apartment in Littleton! Michael and Tiffany Burton are a very helpful couple who own the shop and they did a fantastic job figuring out a multitude of issues I had on my home-built desktop PC. Over the years I have owned many different PCs and Laptops and had collected multiple hard drives from these old computers which were all in various states of operational condition. They quickly diagnosed why my brand new SSD was not working and found it had manufacturer defects that were giving me headaches by shutting off at random and very inconvenient times. Then they were able to identify the health of each old hard drive and get me up and running again reliably. Knowing which hard drives were good to keep, and which ones were about to fail was also invaluable to know. They then moved 20 years of historical files and copied them to the best hard drive on my now functional Desktop PC. The cost for all this help was extremely reasonable and I was able to buy some good used hardware that I needed as well. I even got a free box of Girl Scout cookies to enjoy. The cookies are going fast though, so hurry in with your own PC, Macintosh or Laptop to get yours also! Nice Touch! Thanks Mike and Tiffany - and - as Arnold might say, "I'll be back!" read more

I brought in my HP laptop which is about 4 years old but never worked well - even after replacing the hard drive under warranty. Michael diagnosed/fixed it in just a couple of days and now it is lightning fast! read more

PC Answers helped with my laptop that got stuck in an automatic repair loop due to my laptop battery swelling. They explained the process to me thoroughly and were able to save all of my files on an external drive within a few days. read more

Super knowledgeable and kind, would take any devices there again! Highly recommend! They know their stuff and are patient and understanding. Plus, they have a dog, what more can you ask for? read more

My laptop out-of-the-blue could not find my wireless network, even though all our other devices in our house could. It showed my neighbors' available networks, but not mine. I left the laptop with PC Answers, but when they started diagnosing it they told me my laptop had no problem connecting to their wireless network. Michael came up with the possible solution of bypassing the Wi-Fi card in the computer and instead installed a unit resembling a Flash Drive in one of the USB ports. I took the computer home and it found the wireless network just fine. This inexpensive solution saved me having to immediately decide if I needed to purchase a new laptop. I will continue to patronize this business and recommend it to others. read more

Michael came to our rescue, again! Our network cameras were not working due to a new modem and router, along with a complicated set of values that needed to be re-worked for the new software. We couldn't figure it out after hours and hours of trial and error, so we made the call to PC Answers. Our remote cabin location was no problem, Michael was able to do everything over the internet even though we were using an "ancient" tiny laptop. He was very patient with us and stayed with the problem until everything was working properly. We couldn't be more pleased and relieved to have the cameras up and running again. Thank you, Michael! read more

Yet again, I am blown away at the level of honest service given by PC Answers. After many failed attempts by my husband and me at home, I went in to PC Answers prepared to pay for a complicated password retrieval process on our laptop. It could have brought in a nice service fee for them. But before charging me and on his own initiative, Michael the owner recommended I quickly trouble shoot it with him one last time. Well, he ended up helping me get into the computer in a matter of seconds using a simple fix I had not thought to use. I immediately realized.... Wow, he could have easily taken advantage of my of my tech ignorance and charged me $80+ for a retrieval process, but he didn't! That spoke volumes to me about the integrity and honesty of PC answers. I'm very grateful I found this reliable and honest shop. It's like finding a good and honest car repair shop- hard as heck to find and priceless reassurance when you do find them! Thank you Michael....yet again! read more

I call PC answers whenever I need help with my computer. They are very professional and can quickly discover the problem and correct it. Best of all, they are friendly and patient with older users like me. They offer very good service, and their prices are reasonable. read more

I had an ancient computer that was failing, and Michael helped me get set up with a new one. Actually, it's an older refurbished one, but it's still a big upgrade over what I had. He was very patient with me, an ol' lady with NO tech skills. Since I had to pay for his services, I really appreciated him saving me money on the computer. I highly recommend PC Answers. read more

I just picked up my 10-year old desktop computer from PC Answers, where they replaced a faulty power supply. I am very happy with the service PC Answers provided! PC Answers quickly diagnosed the problem with my computer and correctly fixed it on the first visit. Plus, PC Answers kindly stayed open late so I could pick up my machine after hours. That is very considerate of them, and an example of how this business goes the extra mile to help out their customers. Thanks again to PC Answers! read more

So, I'm really not the online reviewer type since there is definitely no shortage of cranky complaining online reviews, but I had to share my very positive experience with them. They are local, knowledgeable, super friendly and customer service oriented. From my experience there they are doing it the right way. First off, I must say that I'm not a person that actually needs the services of a computer repair shop, I've been building my own and working with computers for 20+ years and trying to avoid offering free IT support to friends and family. In any case, I was in the middle of building my latest screaming fast video workstation when I needed a simple part that I didn't have to finish the build. (That really only micro center would have in town) so I called these guys and asked if they had the past and would be willing to sell one to me. They said they don't really well parts but that I could come down and they would for me. Yay. So I got there and talked to them for a few minutes about what they do and their business and they answered some questions I had about the pcie bus. I offered to pay them way more than the past was way j just for the convenience of being able to get it down the street but they wouldnt take my money. Just told me to come back if I ever needed anything else. Awesome. Thanks guys! That's how you keep folks in the neighborhood coming back. I recommend them highly. read more

I normally don't write reviews either positive or negative, but I felt I had to for PC Answers. The staff at PC Answers is very professional, yet they still give you that small business friendship and quality of service. They have always been fair on pricing, up front about the time to complete whatever project I have for them, and their technical knowledge is second to none. I have had them work on multiple machines and I often refer my customers to them on a weekly basis. read more

PC Answers is AWESOME! I bought a BAD pre-built gaming computer from cyberpower. It had this weird issue that it was super hard to find out what was wrong with it. I talked with cyberpower, and they couldn't fix it. I replaced almost every part I could think of, and still, my computer wouldn't work. I took it to BestBuy/GeekSquad, and they couldn't fix it. I talked through drivers/software fixes with a technician and couldn't fix it. I was about to give up and buy a new computer, but I decided to go to PC Answers. PC Answers listened to me and the issues. They didn't just mindlessly run it through some standard corporate protocol computer check like BestBuy (which didn't help or fix the problem). They went above and beyond and manually tested it themselves (stress testing and running twitch/video games). They were able to fix it!!! I was waiting to write this review to ensure my computer didn't revert to the old glitchy broken form. It has been about two weeks now, and it runs perfectly!!! Thank you guys so much for making this process so easy and saving me about $1,000 not having to buy a new gaming computer! read more

I recently had to bring my 8 year old laptop here due to the 'White Screen of Death'. It was a bad time for this to happen as I was just about to leave on vacation. Michael and his team were able to replace my battery and hard drive with new ones with a quick turnaround. AND, they even were able to recover most of my programs and data. I had a great experience choosing to give them my business and highly recommend their services! read more

WORST experience in consult and communications with a computer repair place EVER. Within less than 5 minutes, MIchael (B, I presume, owner) of http://www.pc-answers.com tried to pressure me to drop off my laptop vs use their ADVERTISED mobile service, which I needed. When I stated I needed mobile service and would not be leaving my laptop with pc-answers, Michael B then became extremely aggitated and accusative. He accused me of lying re my laptop crisis/status. Then, when I merely asked generally re their privacy/security practices with customer data, Michael B FREAKED OUT and accused me repeatedly, "No one has ever asked me that before! No one has ever asked me that before!", AS IF there were something in ANY WAY unusual or "suspicious" with the most basic computer repair service shop question re privacy of customer data. By Michael B's freak out, it's reasonable to think http://www.pc-answers.com may be misrepresenting their privacy practices big time and/or have NO respect for their customer privacy. His freak out WAS in fact suspicious. I was married to a highest level computer programmer and engineer. I know computer expert types. MIchael B of PC-ANSWERS was unprofessional, pressuring and coercive. AND, their mobile rates are WAY overpriced and over estimated. My experience and review is stay the --- AWAY from this place. read more

I have never had computer service that was better than this. This shop is so far above the minimum standards and the people are so down-to-earth and friendly! Experienced, innovative, responsive, and understanding. I end up getting my computer all fouled up and for an amazingly small fee it gets back to normal -- NO -- better than normal They're good at spotting things that will help you if they tweak them and good at helping set up things so the next Microsoft "update" ( I see them as mess-up) won't destroy whatever you've managed to do -- and/or how you do it, and/or what your computer looks like: mine is usually unrecognizable after an "update" goes through. so - the people at PC ANSWERS DO HAVE ALL THE ANSWERS! I rely on them without question! If y ou use them to service y our computer you won't be disappointed. read more

Update March 2022: This continues to be my trusted computer service provider. Quick, reliable service, affordable pricing, and a pleasure to work with! They recently upgraded a PC that we mostly use as a backup for our newer laptop. I sincerely appreciate the expert advice they shared re: the level of upgrading needed to bring the computer up to date, giving us time (and a much better PC!) to delay purchasing a new tower for at least a few more years. Thank you! read more

This review is long overdue as I have used PC Answers several times. The first was a total crash of my laptop, I worked with Donyo and he directed me towards a new computer and transferred my data for me. I am a business owner and without a computer I could not work. The turnaround was really quick and everything was explained really well, including pricing (very reasonable). The second time I was having an audio problem and Donyo had it fixed in about 2 minutes. They do a great job and the customer service is fantastic. Also, I have referred several people to PC Answers and they are satisfied customers as well. Great company and excellent customer service! read more