A great dealership and repair facility. I got my newer model far less than other dealers and they…read moredo incredible maintenance to it.

Great experience overall while I was shopping for the car. Marie was great. Very friendly, patient…read moreand helpful. The showroom has huge collection of Subaru Vechicles, Managers and sales team is always willing to strike a deal. I will definitely consider this place for my next shopping.

: & I just…read moreleased a 2026 Hyundai Tucson Hybrid SEL Convenience from Conicelli Hyundai in Conshohocken, and I have to say, this was the car-buying experience I didn't think existed anymore. After walking away from another dealership that tried every trick in the book, I was skeptical going in. But from the moment I connected with Bernard Jones, the experience was different. No pressure, no games, just straightforward answers to my questions. He listened to what I actually needed (a hybrid with a smooth ride for a cross-country move and two kittens prone to car sickness, yes, really) and matched me with the right vehicle without trying to upsell me into something I didn't need. Then there's Brad Faulkner, the General Sales Manager. This man sets the tone for how a dealership should operate. When I requested to review all lease documents at home before signing, something that makes most F&I departments nervous, Brad didn't flinch. He sent everything over, gave me time to review with my attorney, and when I came back with questions, he addressed them directly. No runaround, no "let me check with my manager" theater. Even when a major snowstorm shut down the region and delayed everything, Brad kept me updated and got my approval through with no stipulations the moment operations resumed. That's professionalism. The deal was exactly as quoted. No surprise fees. No last-minute add-ons. No pressure to buy products I'd already declined. Just a clean transaction with people who respected my time and my process. If you're in the Philadelphia area and want to work with a dealership that treats you like an adult, go to Conicelli. Ask for Bernard Jones, and know that Brad's leadership is the reason this place operates the way it does.

My experience at Conicelli Hyundai was nothing short of a nightmare, and most of it came down to my…read moreservice advisor, Ruthann. I purchased a 2024 Hyundai Sonata N Line in October 2025. Not long after, I had an intermittent check engine light, a warranty trim concern, and needed an oil change. Even getting service scheduled was a hassle. I was told they "weren't accepting new customers," which I had never heard of. Shaun, the Assistant Service Manager, was the one bright spot early on. He stayed polite and professional even when I was understandably frustrated, and he managed to fit me in. At the first visit, they did the oil change, said they couldn't replicate the check engine light, and ordered the trim piece. A few weeks later, I returned for the trim appointment and the check engine light came on again. I told them at drop-off, gave them the code, and even had photo/video evidence. I was told there were no loaners, so I rented a car. The next day, I got a call, not from Ruthann, but from Tim (the Service Manager), who arranged a loaner because my vehicle needed additional time and parts. From there, the communication and follow-through fell apart, and Ruthann was the reason. I was promised updates that never came. Calls weren't returned. I went in person and found my vehicle sitting in the front customer lot, partially disassembled, with the cowl removed and the engine area exposed. Ruthann gave me vague, confusing explanations about what was happening and assured me it wouldn't be left outside like that, yet it remained outside in that condition. After about a week and a half, I was told my car was ready, but they again said they "couldn't replicate" the check engine light, despite the code and evidence I provided. I was told to "bring it back when it comes on." A few days later, I noticed my windshield washer fluid no longer sprayed right after they had the cowl removed. I checked the reservoir myself, filled it, and clearly told them it was full. I brought the car back, and Ruthann called me at 9:00 a.m. the next morning claiming the washer fluid was "just empty," that they filled it, that the check engine light was not present, and that everything was "normal operation." That was not true. When I came to pick up the car, I tested the washer sprayers in front of her and they did not work at all. Ruthann still insisted it was "normal operation" while I was literally demonstrating the opposite. That level of dishonesty and dismissal was beyond insulting. Tim came out, had me pop the hood, found a disconnected washer line, and fixed it in about 10 seconds. At that point, I was frustrated to the point of tears because after three visits my car had more issues than when I first brought it in. Weeks later, the check engine light returned again. I brought it in immediately, and this time the same code I had been providing for over a month finally showed while they had the car. They replaced all four fuel injectors, and I do appreciate that. But again, no one called to tell me it was ready. I had to show up a week and a half later to find out it had been finished. Now I hear what sounds like something loose when I make sharp turns, which is extremely disappointing after all of this. Shaun and Tim were courteous and genuinely helpful, and this is not directed at them. Ruthann, however, was consistently unprofessional, dismissive, and unreliable, and she repeatedly gave me information that was simply not true, including telling me the washers were working when they clearly were not. That pattern is what made this experience such an exhausting mess. I'm glad this is finally behind me. I would not recommend Conicelli's service department based on how this was handled, particularly the ongoing communication failures. Tim was the exception, and I'm grateful for his professionalism and willingness to help when Ruthann repeatedly failed to do so.

Stopped by. Customer service was friendly and went above and beyond to help me. It's not every day…read moreyou see a business with employees who care but this definitely shows there by how I was treated. Great job to the team in service department thank you once again.

Wasted a full day driving to Bergey's Cadillac after being told a vehicle was ready. On arrival,…read morethey admitted the car was unsafe and could not be sold. Several issues were not disclosed in advance. Very poor transparency.

I have been taking my two Hondas to Conicelli for servicing for nearly 10 years. I bought one of…read morethe vehicles new from Conicelli. I recently took my CRV to Conicelli for state inspection and they failed it because I have tiny on the windshield that is an inch below the "legal limit". I have had tint for the past 6 years and they have inspected the same car every year since without a problem. They claim the law changed 6 months ago; however, the change is not found anywhere. The service manager claims it was a bulletin sent to the techs there by the state. I asked for a copy, but it can't be produced. The service manager who is responsible for the techs said he's not an inspector so he doesn't have a copy. I showed the tinting to an olive officer and he said there is no way they would cite me for a violation. What a way to end a business relationship including purchasing a new Honda, serving and all of the upselling I purchased over the years.

I did my research. I worked out a deal at another dealership. I drove over an hour to get here. I…read moreexplained where everything stood with what I wanted, and there was almost no back and forth. They gave me a fair deal.

I had a wonderful experience at the Conicelli Toyota of Conshohocken with their used department…read more Thomas, my salesperson, was incredibly kind and personable. Rick, the sales manager helped me work out the best deal possible with a reasonably priced warranty and assured me any standing issues with the vehicle I purchased would be taken care of free of charge as soon as parts were in the following week. The finance department beat my credit union pre approval rate and set me up with a fantastic payment. Overall my experience was a 10/10 and they completely rectified any issues I had previously. I will be returning for my next vehicle purchase and insisting that friends/family members start their car shopping here!

Ricardo Fresses did an did an outstanding job in pairing my phone when other people at his level…read morecouldn't do it right so I'm really very Ricardo and this should be recognized by his senior management and as a customer I really appreciate.

Worst place ever!!! Avoid at all cost!! unprofessional, and unreliable! Wish I never purchased my…read morecar here!!! Have representatives sitting at the front counter that don't even work for them yet he's shadowing, he gave me the finger and said i messed with the wrong one because I said Toyota had two recalls on my 2025 vehicle in the matter of 5 months lol!!!! They let this man sit in their front desk disrespecting people! MANAGER DID NOTHING!!!

Thanks for reaching out Lori. Because of that, my 2-star rating has been updated to a 1-star rating…read moredue to your misleading and disingenuous reply. Like I said in my review, I TRIED to talk to someone about getting the car repaired but I kept getting gaslit by the same person who refused to let me get it serviced. I'm supposed to know that I can take it up with someone else? How would I have known that? I didn't have the number you provided in the reply. The lady on the phone didn't give it to me on my first call, or second call. I didn't write a review right away because I got my car fixed elsewhere and went on with my life. It's busy. Only later did I have some time and was on Yelp and realized I should leave a review of the awful experience. No need to return, I bought a car at another dealership and have spoken ill of Conicelli to every one I've met ever since.

Terrible service department. Took 7 people to give me a simple answer on whether my car was…read moredriveable and in the end still got the wrong answer. Charged $2300 for repairs that didnt fix the car. Frequently ghosted.

collision shop is absolute trash. I thought my 2020 visit here was a fluke due to Covid. it still…read moretook them a month to fix my car. February 26 2026 I unfortunately took my car here again. It's been over three weeks now to fix much less damage then from 2020. I was told it should be ready early this week. it's thursday and I've heard absolutely nothing. it doesn't help that apparently only one person can deal with you and if they don't answer the phone no one else is willing to help you. please save yourself time and money and go absolutely anywhere else!

In true champion fashion, I'm always up for a challenge. So, when I found out my poor, little Volvo…read morewas beyond repair, I suited up and went car shopping. I was an easy target. Young female with good credit. Call it an age old truth that car dealers are smarmy con artists, but Conicelli (privy to this notion) wanted to be different, they wanted to be "a nice place to do business." I'll break the suspense and let you know, dear reader, that I indeed purchased a new vehicle. And while I feel warm and fuzzy about my new Subaru (save the jokes), the process by which I acquired it was not as pleasant. I'll break this up into parts and take inspiration from lolcats (just because there's really nothing fun about car purchasing). Car Knowledge - u haz nun My car salesman didn't know anything about the Subaru I was interested in buying. When I asked him why the tiptronic feature, he replied, "oh, that's just for fun." Really? Negotiation - Ladiez don't know maths They really frowned on the fact that I was attempting to negotiate the price. They didn't seem willing to work on it, but then when I decided to walk away from the purchase, they bit with fervor and lowered it to my offer. Then when I signed off on the paperwork, I found that yeah, the agreed price was there, but then with everything else tacked on, the total looked exactly like what they wanted me to pay in the first place. Coincidence? I think not... Contracts - Just papers, they don't mattah The paperwork process was a set up. They had me sign off on everything and transfer my insurance over before even letting me see the price breakdown. I was set on the car, so I wasn't about to change my mind, but they were really slimy when it came to letting me see the raw figures. Flattery - Nice bracelet, I haz one too No matter who I talked to, they were sure to compliment me on something. "Nice bracelet! Is it John Hardy? Oh my god, I love John Hardy. This is my David Yurman." I think this was their attempt at making me feel comfortable. Like I could open up to them. Tell them stories like they were telling me stories. So, yes, Conicelli might welcome you with a smile, offer you water and compliment you on your attire/jewelery/handbag, but I still left feeling like I'd been inappropriately felt up by a dirty uncle or something.

With Conicelli the process of trading in a lease early and getting into a used vehicle seemed so…read morequick and easy at first, but I should have known it was too good to be true. My salesman, Charlie Blue, was your typical sheisty salesman, fast and smooth talking with quick answers to all questions (I came to learn most were not correct). He quickly got me through the process of trading in a lease and getting a used SUV I wanted. He swore profusely he knew the process of trading in a lease early and that he looked up my contract at the Conicelli Hyundai dealership. He promised there would be NO early termination fees since Conicelli was affiliated with Hyundai. A few weeks later I was notified by Hyundai there would be an early termination fee assessed. I immediately reached out to Charlie who along with his supervisor, Rich Greco, told me Hyundai was wrong and to give them time to sort it out. Once I realized it was Conicelli that was in the wrong and pushed the issue I was given the run around by Charlie and supervisors at Conicelli, Rich Greco and Oliver Woolfolk, for weeks on end. I even contacted Paula DiGiacomo the Customer Relations Manager with Conicelli who was no help at all, telling me to contact the people I've tried to that already weren't calling me back! In the end, despite being promised a call from a supervisor to discuss the charges I received a very short, unempathetic email from Charlie saying Conicelli wouldn't help or fix the issue they caused. I tried calling and emailing back and have received no response (this happened numerous times throughout the process). I had to pay the termination fee I was assured there wasn't originally, and then was promised Conicelli would take care of since they made the mistake. I don't understand how I can be blatantly lied to by a Conicelli employee but they won't do anything to resolve or even show their client a bit of respect and good customer service. If you want to buy a new car which shouldn't have issues, or like to take risks with a used car, Conicelli could be the place for you. If you want a dealership that cares about not only selling vehicles but also their customers well being after the fact Conicelli isn't the right place. It is by no means a "nice" place to do business.