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    Enterprise Car Sales

    3.0 (4 reviews)
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    Updated a few days ago

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    CarMax

    CarMax

    3.1
    (31 reviews)

    We had a great experience selling a car here. We got an online estimate, based on the car VIN. We…read morethought it was a good offer...but I was prepared for a "bait and switch" when we went in person to the dealership. To my surprise, they readily honored their online estimate and we walked out with a check within 30 minutes of entering the dealership! Carmax offered $2200 more than Carvana and $4200 more than another local dealership. Very pleased with both the price we got and the smooth, stress free transaction!

    This is really a tale of two dealerships…read more Some years back, I tried to buy from CarMax Milwaukee. When I told the Manager the price was wrong and gave him a Kelly Blue Book print out, he called me a liar. Needless to say, the folks at CarMax Milwaukee convinced me to not do business with them. Fast forward to now at CarMax Pensacola. I was reluctant but my wife insisted we go to look at their selection of different SUVs. My mother-in-law sold them her Toyota that I hated because it was too small for me. Very few of the SUVs fit; I kept having to duck to get in and I am only 5'11". Wife decided she wanted the Lexus and paid to have it shipped to Pensacola. Took weeks but the Lexus finally showed up. First look was something is wrong with the paint. The car had been severely damaged but Nashville did not disclose that information. CarMax Pensacola refunded our money to ship the car. We had almost given up when I asked about a BMW (locked) on the lot. We loved it; paid cash and took it home. BTW-our salesperson was kinda of a schlub but did OK. Fast forward a couple of weeks and we finally go the car on the freeway. Something is wrong. Back to CarMax Pensacola; referred to the local BMW dealer, which I hate. SUV needs front end alignment and to our surprise, CarMax Pensacola picked up the $490 tab. Yes, we had a good rep at CarMax and their recommended person at BMW was a gem.

    Frontier Motors

    Frontier Motors

    4.0
    (45 reviews)

    I had an excellent experience with Frontier Motors and truly appreciate how smooth and stress‑free…read morethey made the entire process. From the moment I reached out, the team was professional, transparent, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They answered every question clearly, provided all the information I needed up front, and never made me feel rushed or pressured. The vehicle I looked at was exactly as described -- clean, well‑maintained, and priced fairly. It's refreshing to work with a dealership that values honesty and customer service as much as Frontier Motors does. If you're looking for a reliable used vehicle and want to work with people who treat you with respect, I highly recommend Frontier Motors. I'd absolutely purchase from them again. Thank you Mr. Ron Robinson for everything!!!

    Don't trust frontier motors of Pensacola especially the salesman Ron…read more We were shopping for cars in Florida even though we are from the northeast because we wanted to get a car that was not rusty. So, we put a lot of trust in Ron to help us pick the right vehicle. We were particularly concerned with whether the car sustained any mechanical damage from the front and fender bender that it was in. He repeatedly reassured us that there was absolutely nothing wrong with the engine and that it was merely bodywork. Hundreds of miles and dollars later, we arrived at frontier motors and within the first few minutes of our test drive found paperwork showing that the car had had the transmission replaced, and that mechanical damage was sustained during the accident. When we confronted Ron about this, he threw a childish tantrum. We talked to the manager, and he was unwilling to admit his wrong or to make it right for tricking us into traveling hundreds of miles for a dud car. These people are scammers even though they pretend that they are good business people. Don't trust them.

    Chris Carroll Automotive

    Chris Carroll Automotive

    4.2
    (5 reviews)

    I saw the truck online and Jon emailed me and made the deal quick and easy. A couple very minor…read moreissues was handled very quickly and professionally. Would recommend them for your used automobile needs.

    Folks, I know this is a lot to read, but if you value your hard earned money, go to a dealership…read morethat can be trusted. Don't waste your time or money here. "We strive to bring you the best quality vehicle, competitive pricing and top rated customer service." - Chris Carroll Automotive website About Us section. You would think that a person looking for an affordable solution to obtaining the car they desire wouldn't have to question the validity of "Quality Vehicles" claimed as being sold by this dealership. Unfortunately my personal experience as well as several others have made the costly mistake of trusting this dealership's claim. It's a wonder how a business who claims to be "reputable" with the sale of "quality" vehicles, can truly make that claim. It's EASY when they haven't actually taken the time to assure the vehicles they sell are, in fact, "Quality" vehicles because they are sold "AS IS"! That term seems to be used quite loosely at this dealership. It seems, that maybe, more time is spent trying to make vehicles "appear" to be good quality in hopes that they make it past a 30 - 60 threshold. I purchased a beautiful 2014 Toyota Tundra from them, and had the oil changed immediately to get a PM schedule started. After noticing an excessive amount of smoke during startup only a few weeks after I bought it, I discussed the issue with a friend and was told it was probably condensation. After having only traveled about 7000 total miles during my short ownership, going from home to work and couple of trips to the VA for my military service connected disabilities I'm now having to pay $6950 to rebuild the engine + an additional $795 to replace the damaged catalytic converters caused by the neglect. After a few months the smoke upon startup and a few episodes of sluggishness during operation I was forced to bring the vehicle to Toyota for diagnostic testing. According to the Master Mechanics at Toyota, the condition found, was the result of LONG TERM neglect. The estimated the last oil change before the one I performed was roughly 3 - 4 years. This is not contestable as the proof is in photographic evidence. They also determined that there was no way this occurred after the few miles put on by me. They also explained that just a few simple extra steps during preliminary inspections of a vehicle done by a reputable dealership and any "certified mechanic", would have found such terrible problems and had them resolved or the vehicle rejected by the by the dealership instead of passing the problems onto unsuspecting customers. I've tried repeatedly to contact them to talk about what was going on and was promptly ignored. How quickly, out of a desire for the almighty dollar, do they have unsuspecting consumers sign the sold "As Is" documents without regards to delivering a TRUE quality product? All I asked for from this dealership was just to...compromise... to do what is right, to correct a catastrophic mistake made by those trusted to provide a quality vehicle. That level of trust I had, has now led to a very costly repair job. I suppose what I trusted was a belief in human decency and a slogan put out by a dealership, evidently, just to sell as many cars as possible. How many customers are they willing prey upon? I suppose the answer is, as many as possible to deliver QUANTITY, not QUALITY. It is the responsibility of the dealership to ensure vehicle condition matches the advertised price when the condition is base according to KBB. Chris Carroll Automotive gets an "F" for this effort for customer satisfaction and vehicle quality, responsiveness and truth in pricing My apologies for the long rant, however the bottom line is, trust...but verify. Human decency is a rare commodity these days.

    Enterprise Car Sales - car_dealers - Updated July 2026

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