Don't trust frontier motors of Pensacola especially the salesman Ron…read more We were shopping for cars in Florida even though we are from the northeast because we wanted to get a car that was not rusty. So, we put a lot of trust in Ron to help us pick the right vehicle. We were particularly concerned with whether the car sustained any mechanical damage from the front and fender bender that it was in. He repeatedly reassured us that there was absolutely nothing wrong with the engine and that it was merely bodywork. Hundreds of miles and dollars later, we arrived at frontier motors and within the first few minutes of our test drive found paperwork showing that the car had had the transmission replaced, and that mechanical damage was sustained during the accident. When we confronted Ron about this, he threw a childish tantrum. We talked to the manager, and he was unwilling to admit his wrong or to make it right for tricking us into traveling hundreds of miles for a dud car. These people are scammers even though they pretend that they are good business people. Don't trust them.

I had an excellent experience with Frontier Motors and truly appreciate how smooth and stress‑free…read morethey made the entire process. From the moment I reached out, the team was professional, transparent, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They answered every question clearly, provided all the information I needed up front, and never made me feel rushed or pressured. The vehicle I looked at was exactly as described -- clean, well‑maintained, and priced fairly. It's refreshing to work with a dealership that values honesty and customer service as much as Frontier Motors does. If you're looking for a reliable used vehicle and want to work with people who treat you with respect, I highly recommend Frontier Motors. I'd absolutely purchase from them again. Thank you Mr. Ron Robinson for everything!!!

Great folks. Thank you Sandy Great service and if anyone…read moreis looking for a quality used vehicle, go see Sandy! Thank you God bless Benjamin T Mills

Phenomenal customer service. They had the car I wanted at a good price (better than the other…read moredealers in the area) and it's perfect! It was exactly what I wanted. I really appreciated their willingness to put the customer first and get me into the car I was set on. They aren't like most dealers who hassle you either. They let you be when you're shopping, but help you out as needed at the same time. I've referred friends and family to them repeatedly and not one person complained. Definitely recommend this dealer to anyone in or near Pensacola, Florida.

I strongly warn anyone considering purchasing from Gordon Auto Wholesale. When I was shopping for a…read morecar, they were fully aware of my financial situation and the urgency I was under to get something reliable that I could pay off quickly. I had a one-time lump sum of money that I will not have again, and I trusted that I was making a responsible, informed decision. That trust was completely misplaced. After buying the vehicle in April 2025, I was soon hit with repeated low oil warnings and a constant smell of burning oil--signs of a pre-existing oil leak that was never disclosed to me. After a diagnostic was performed, I was told repairs would be more than $1,300. Every time I drove the car, I worried about engine failure and whether I was putting myself at risk. When the power steering pump failed, I brought the car back to the dealership to show them the loud whining noise. There were potential customers present, and right in front of them they told me they would take care of it and fix the issue. The very next day, when it was just me and them, they completely changed their position and said they would not fix it. This was especially frustrating given that they have their own mechanic on-site. I had no choice but to pay around $400 out of pocket to repair it, which caused me to miss a payment. After missing my first payment they called me and threatened that if I didn't return the vehicle by that Friday, she would have it repossessed. I returned the vehicle as requested, and I am now left without transportation. To make matters worse, their payment receipts were inconsistent and misleading. When I questioned them, I was told to ignore what was written and was given a different balance verbally. After reviewing my paperwork, I found two completely different price figures: one showing $18,560 and another showing $29,091. I was never clearly told how the total cost became nearly $30,000. This entire experience has caused significant financial stress and left me without a vehicle. Based on how this situation was handled, there was a clear lack of empathy and basic human consideration. I would strongly caution anyone to think carefully before doing business with this dealership.

Bought a car from them a few years ago, the car is in good shape still, but I was a first time car…read morebuyer and was taken advantage of. Per ChatGPT, they charged me nearly double what my car would have been worth when I bought it.

I saw the truck online and Jon emailed me and made the deal quick and easy. A couple very minor…read moreissues was handled very quickly and professionally. Would recommend them for your used automobile needs.

Folks, I know this is a lot to read, but if you value your hard earned money, go to a dealership…read morethat can be trusted. Don't waste your time or money here. "We strive to bring you the best quality vehicle, competitive pricing and top rated customer service." - Chris Carroll Automotive website About Us section. You would think that a person looking for an affordable solution to obtaining the car they desire wouldn't have to question the validity of "Quality Vehicles" claimed as being sold by this dealership. Unfortunately my personal experience as well as several others have made the costly mistake of trusting this dealership's claim. It's a wonder how a business who claims to be "reputable" with the sale of "quality" vehicles, can truly make that claim. It's EASY when they haven't actually taken the time to assure the vehicles they sell are, in fact, "Quality" vehicles because they are sold "AS IS"! That term seems to be used quite loosely at this dealership. It seems, that maybe, more time is spent trying to make vehicles "appear" to be good quality in hopes that they make it past a 30 - 60 threshold. I purchased a beautiful 2014 Toyota Tundra from them, and had the oil changed immediately to get a PM schedule started. After noticing an excessive amount of smoke during startup only a few weeks after I bought it, I discussed the issue with a friend and was told it was probably condensation. After having only traveled about 7000 total miles during my short ownership, going from home to work and couple of trips to the VA for my military service connected disabilities I'm now having to pay $6950 to rebuild the engine + an additional $795 to replace the damaged catalytic converters caused by the neglect. After a few months the smoke upon startup and a few episodes of sluggishness during operation I was forced to bring the vehicle to Toyota for diagnostic testing. According to the Master Mechanics at Toyota, the condition found, was the result of LONG TERM neglect. The estimated the last oil change before the one I performed was roughly 3 - 4 years. This is not contestable as the proof is in photographic evidence. They also determined that there was no way this occurred after the few miles put on by me. They also explained that just a few simple extra steps during preliminary inspections of a vehicle done by a reputable dealership and any "certified mechanic", would have found such terrible problems and had them resolved or the vehicle rejected by the by the dealership instead of passing the problems onto unsuspecting customers. I've tried repeatedly to contact them to talk about what was going on and was promptly ignored. How quickly, out of a desire for the almighty dollar, do they have unsuspecting consumers sign the sold "As Is" documents without regards to delivering a TRUE quality product? All I asked for from this dealership was just to...compromise... to do what is right, to correct a catastrophic mistake made by those trusted to provide a quality vehicle. That level of trust I had, has now led to a very costly repair job. I suppose what I trusted was a belief in human decency and a slogan put out by a dealership, evidently, just to sell as many cars as possible. How many customers are they willing prey upon? I suppose the answer is, as many as possible to deliver QUANTITY, not QUALITY. It is the responsibility of the dealership to ensure vehicle condition matches the advertised price when the condition is base according to KBB. Chris Carroll Automotive gets an "F" for this effort for customer satisfaction and vehicle quality, responsiveness and truth in pricing My apologies for the long rant, however the bottom line is, trust...but verify. Human decency is a rare commodity these days.

Best price !!! Love my car. Definitely will buy my wife next car here. Thanks a lot.read more

I've purchased a car few months ago, and probably ive found the best dealership with the cheapest…read moreprices in the area and excellent quality! Recommend it!

I recently went into Bob Tyler Toyota looking to sell my Lexus outright and lease a new vehicle,…read moreand the entire experience was excellent. I am admittedly a bit pushy--I know exactly what I want and how I want it. The team here didn't blink an eye at that; they worked hard to figure it out and deliver exactly what I was looking for. I walked away getting an amazing amount for my Lexus and a great monthly price on my new lease. What sets this dealership apart is the authentic customer service. Dropping a large amount of money is stressful, and people naturally have their guard up. But everyone here immediately puts you at ease. It doesn't feel like a sales tactic; they are just good people who want to see you leave happy rather than just making money off of you. While I was there, I overheard the other reps talking with their customers, and every single conversation I heard was warm, genuine, and personable. The specific team members who took care of me went completely above and beyond. Victoriah was the salesperson who helped get me into my new 4Runner. She was incredibly kind, and we had a great time chatting about personal stuff throughout the process. I watched her juggle myself and another customer who was buying a car at the same time, and even with her hands full, she remained completely attentive. A true 10 out of 10! Then there was Hayden, who worked with finance and on the floor. I only spoke with him for a little while, but he was very nice, knowledgeable and gave me real hope right off the bat that we could get a great deal together--and they delivered. When it came time for the paperwork, Jason in finance made getting through everything quick, seamless, and thorough. He clearly let me know what the dealership offered for coverage but was never pushy about making me buy it. He was fun to joke around with, which made the final financial steps a breeze. Chris, the floor manager, was the one who made this deal happen and approved my numbers. I later found out he mentioned that while I was getting a really good deal on this lease, it was worth it because he knew he'd make a loyal customer out of me--and he was 100% right. Chris was great to talk to; we chatted a lot about business and cars. Later, when I came back to buy weatherproof mats and the retail desk wasn't open yet, Chris personally walked me to the back to make sure the parts got ordered. To top it all off, I was briefly introduced to Mr. Tyler himself. I made sure to tell him what an amazing experience I was having, and he said that's exactly why he tries to be there every day--to ensure things are running right. As a business owner myself, I respect that commitment to his business and his employees deeply. The personal touch matters the most in these situations, and Bob Tyler Toyota nailed it. As long as I live in the area, they have a loyal customer for life. If you want a stress-free, enjoyable car-buying experience, go see this team!

NEGLIGENT SERVICE TECH, DISHONEST MANAGEMENT, AWESOME SERVICE ADVISORS!!!…read more This dealership is the worst I've ever dealt with, only positive thing about them is the charismatic services advisors. SHOUT OUT TO BRANDI AND GREG FOR BEING THE BEST!!! Brought my truck in for periodic maintenance, was advised to replace my brakes pads also. Upon picking up my truck my steering wheel had excessive shaking, so I immediately returned to the shop. I asked to have a different tech look at my vehicle, as well as speak with a service manger, because I suspected my wheel wasn't put back on correctly. I was informed all service managers/supervisors had already left for the day and they still gave my truck back to the same tech. The tech, Jacob R, tried to claim it was a tire balancing/tread issue and added extra weights to my front wheels. However, prior to arrival my balance was fine, plus it was just checked. After picking my truck back up it still didn't feel completely right so I took it directly to Discount Tire only asking to change my lug nuts. Discount Tires lead manager and tech informed me my front tires were counter balanced and whoever did the job was just staking weights everywhere. I called the very next business day, asking to speak with the GM, but she was still out. The next day Victor, Service Manger, called me with the GM listening in but not responding. I informed him about all the issues and he seemed concerned and helpful. Victor asked me to give one day to sort things out and promised to make things right, on top of other things. The next day Victor called me, gave me a 30 minute window to call back, I called back with in 15 mins with no answer. After three days, I reported this to Toyota Brand Management, but unfortunately Victor is also the liaison for corporate and was making notes in the system saying he called me back two other times but he hadn't. The first time Victor called me he left a voicemail, the "other two" he never left a message, so he was trying to avoid me or clearly lying because I had zero missed calls or messages from him. Three weeks after not hearing anything from Bob Tyler the Line Supervisor called me, because Brand Management opened another case, however after all this it was clear the dealership and leaderslacked integrity so I decided to just cut ties. If you have similar issues don't hesitate to asks questions; if needed report it to Toyota Brand Management for their records and so they can establish a pattern. I did all my service with Toyota, a lot with Bob Tyler, for my truck and my wife's Rav 4. To include my wife just purchasing a brand new car from Bob Tyler two weeks earlier! I understand mistakes happen, but all I asked was for my brakes to be looked over by a second technician, after everything that happened. If you think your loyalty to the brand and this company will matter to Bob Tyler or his management team they'll surely prove you wrong in due time!

I thought I would never find my perfect vehicle until I found iGotCars!…read more The customer service of this place is seriously impressive and they made my car buying experience a breeze. Thank you Max for all of your help!

STAY AWAY! This dealership tried a classic bait-and-switch. I spoke with a sales agent who sent me…read morea buy order I agreed to, and we planned for me to purchase the vehicle the next day since I was driving 2 hours to get there. On my way, a different agent called and sent a new buy order $1,600 higher -- adding a $750 fee and raising the list price for the rest of the difference. When I arrived, they refused to honor the price listed on CarGurus and my original buy order. The staff were incredibly rude -- interrupting me, brushing off my questions, and the sales manager just sat behind the agent chewing gum and scrolling on her phone. Completely unprofessional. Save yourself the time and frustration -- these people do not deserve your business.

Grandma on my moms side purchased a used car here. Brian was very helpful setting up the features…read moreand showing her how it worked. Great deals and great service. Exactly what a fair car dealer should be. Many people worry about their experiences at car dealers and the fact that they try to sell you what THEY want you to buy. This was NOT the case here. This place knows what they're doing. Before bringing it back to Ohio (we found a killer deal and traveled to get the car) we made sure that it would be safe to make the travel. The service department made sure that the HHR was in tiptop shape and we were on the road. The title department did a great job, especially with dealing with out of state transfer. If we happen to come to Florida (panhandle) and need something done with our car, we hands down know the place we're going to be going to. The HHR is running strong 5 years after purchase, just like when it was new, except it now has 80k on it. Have never had a problem with the car and have never had a problem with Sansing. Sansing is a dealer that you can trust.

I rarely leave negative reviews, but my recent experience with Sandy Sansing Chevrolet has been…read moreextremely disappointing. I spent months searching for a Ford Expedition and worked with a salesperson throughout the day to complete most of the paperwork remotely because I didn't want to spend hours at the dealership. When I arrived, I was told the Expedition we had been discussing had actually been sold days earlier, even though I had been led to believe it was still available. Rather than leave after wasting my trip, I decided to give the dealership another chance because I had done business with Sandy Sansing before. I ended up purchasing a 2018 Ford Expedition Max Platinum that had been transferred from another Sandy Sansing dealership. By this point it was late, the dealership was close to closing, and I felt pressured to complete the purchase that evening rather than come back the next day. I requested the Carfax but was never given a copy to review. It was only quickly scrolled through on a computer. My test drive was also limited because the vehicle only had about two miles of fuel remaining. The dealership's own inspection report stated, "Has multiple minor oil leaks, wet but not dripping yet." I was simply told it had a few minor oil leaks. Within days of purchasing the vehicle, I received a low oil pressure warning, and an independent inspection at Firestone determined the leak was coming from the timing cover with an estimated repair cost of approximately $3,000. When I contacted my salesperson, instead of directing me back to the dealership's service department, I was repeatedly told to contact a mechanic he knew by the nickname "Sheriff." The only assistance the dealership offered was a vehicle detail because it had not even been cleaned before delivery. Other issues I discovered shortly after purchase included concerns with the air conditioning after I was told it just needed refrigerant, an intermittent running board issue, a rear washer that doesn't work, a detached rear defroster connection, and brakes that feel unusually soft even though the inspection report indicates the brakes and rotors were serviced before the sale. I also had concerns during the finance process. While I was still reviewing the electronic paperwork, the finance documents were submitted before I felt I had finished reading everything. That left me very uncomfortable. To add to the frustration, I was told I couldn't reuse my Florida license plate because it was over 10 years old, but the DMV later told me it was still valid. I also still haven't received my Arizona plate from my trade-in and continue receiving payment reminders from my previous lender because I have not yet received confirmation that my trade-in loan has been paid off. I understand that used vehicles, especially those sold as-is, can have problems. My disappointment is not simply that repairs are needed. It is the overall experience, the lack of transparency, the way concerns were handled after the sale, and the feeling that customer service ended once the paperwork was signed. I hope Sandy Sansing Chevrolet reviews this experience and works with me toward a fair resolution. At this point, I cannot recommend purchasing a used vehicle from this dealership based on my experience.