I'm a fan of Carmax over a few experiences with the mega chain dealer…read more I took my 2013 Honda CRV in for an appraisal and was promised within 30 minutes a price. I dealt with Branden who was friendly and professional. The store itself was clean and inviting. In around 25 minutes I had an appraisal in my hand for more than I expected. The only thing necessary was to sign over the title. However I was not prepared yet. I would recommend them for the sale of your car or a purchase from their lot. They have always been fair to me.

This location will try and scam you!! Tried to trade in my car they claimed loose dirt on top of…read morethe carpet was evidence of "Major Flooding Damage" and proceeded to knock a ton out of the quote, but they don't normally do this for everyone they said... After I complained that their evidence was ridiculous they said I could get it inspected to prove otherwise and they would honor their quote. Got a shop inspection they said in an absolute twist of events that shockingly it was a clump of dirt on top of carpet like everyone could see. Took it back to CarMax and they knocked $1,000 off because in that week the value had "depreciated". Went with a competitor instead stay away from these people who make a living stealing from others!!

Great cash for cars place. The car buyer was very nice and quick, offered highest cash for my used…read morecar. Highly recommended.

This is the second car I have bought at this dealership. Through the years they have kept in touch…read moreasking how the vehicle was doing. This was over 16 years until I decided to replace my trusty Forte. Solomon took me through the process with ease despite a busy showroom. He was able to handle the customer he was serving before me and slipped me in while they were test driving. He asked about my needs, listened to my requirements and showed me vehicles that would meet them. He was able to take care of both the previous customer and me without any issues. Got me into the car I selected and even sent the car back to be cleaned a second time because the first attempt did not meet his standards. He fully explained all the bells and whistles my Forte could only dream of and sent me on my way. Financing was a breeze despite the multitude of signatures required.

great when you want to buy a car - and I loved my Telluride…read more After that you might as well go somewhere else for Service or any communication thereafter because you won't get it here!

Would not recommend. Bait & switch. Originally offer $240 over the phone, changed to $140 at…read morepickup.

Steve, who runs the car with his dad Steve, was really kind and helpful to work with. My mom needed…read moreto get rid of her long-loved vehicle. We spoke with Steve in the morning and he was able to accommodate a planned time to pick it up as it was at a repair shop and we would need to meet him there. He was patient, answered questions well, and in general seems like an easygoing and kind person. We were very impressed with the prompt service. This business will pay cash at pickup for the vehicle, did not charge for towing, and were accepting of the car without the title on hand. Although I don't necessarily hope to need their services again, I would certainly turn to this business if in a similar situation again and really recommend them for making it such a streamlined process.

Brandon helped us and he was pretty lowkey and low pressure, but seemed a bit distracted. We were…read morelooking for a CX-70 and tried to buy one. But when they gave us a price they tried to price it $2200 over sticker. $1500 over sticker (market value) and a $700 sealer package. And they tried to lowball or trade in. Had to walkaway. Next day they just kept calling me, apparently now desperately trying to sell me a car. Sorry, no, you had your chance and you screwed it up.

Worst buying experience of my life. Disastrous, it'll cost me thousands to repair before the car…read moredrives right.. & I purchased the 60k warranty too. I was lied to repeatedly about the timeline for picking up my new/used truck, lied to about the services that would be done prior to picking up my truck, & was refused help when I drove off & the car was shaking on the highway at 65mph. Communication was non existent & now after paying 30k I'm stuck shelling out more. Will NEVER come back to this place. Used car manager Terry looked me straight in the eye & said they care about customer service, the next day looked me straight in the eye & said there's nothing we're going to do to help you out with this situation. Unbelievable, do not go here. Would've had better service at a tiny side of the road dealership.

2 cars purchased effortlessly over the last 2 years from Josh! Have worked with many employees in…read morethe service department who make the process of pickup and drop off easy with shuttle drivers actively available. From sale to service the full cycle is made simple. No need to buy a car anywhere else!

Just bought a new GMC Sierra Denali Ultimate from from here and it was a very easy no pressure…read moreexperience. Nicki Horr is a very pleasant person and great to deal with. Probably the best experience I have had. Also had a nice conversation with Dan Sinclair the president. Really a great guy. We had also bought a new Buick from Nicki in the past. Great place with great people. Supercruise in gm vehicles is really great.

Our experience purchasing our first Nissan was fabulous! . For 25 years we were a Honda family,…read morehowever needed a vehicle with more towing capacity than Honda makes . Adam S and Aaron V. spent so much time with us making sure we found the perfect vehicle . Their level of expertise, professionalism , and transparency went beyond our expectations . They were very personal and someone we feel going forward we will trust . We left there knowing if we have any issues we can always call them and they will make it right . We look forward to working with our new car family for service . So excited we found another dealership that goes behind just selling you a car ! And , also John S, finished up our purchase with the utmost professionalism as well. No pushy sales to add warranties we don't need . Explained everything well while we signed , and organized all of our paperwork. No one pushed us into buying anything that wasn't what we needed . Highly recommend !

My review is for a vehicle purchase. Meghan was very helpful from the first phone call to two more…read morevisits. She addressed all of our questions, concerns and needs. The sales part went pretty smooth and so far we love our new Rogue. My husband has also brought his truck here many years and has been happy with the service.

Great experience. I've seen the bad reviews and they are misplaced. Iautoagent is a broker. The…read moredeal is actually with the seller. I've used them great success. They provide me with all Carfax reports, inspection reports, and even recommend a good warranty which I always buy.

WORST EXPERIENCE EVER!!! they blocked you when they almost…read moregot you in a car accident because of they're vehicles in poor shape