Had heater core go out on my HD2500. Took 2 tries to get the right heater core in it. About $1500 later truck come back with no air bags working, no horn, traction device not working and busted dash with a hole big enough to put your fist in. When it rains it pours water on the floor. I will never go back. I would rather buy a Ford than go back. read more

1:10 Customer Beware- Not a reputable shop, the worst Chevy dealer ever. Diesel trucks DEF system started acting up leaving me stranded in Enterprise, VA, 5 hours from home. They took it in, ran diagnostics, returned code P249D said soot build up on the DEF injector nozzle. Said all good, I asked you sure am I gonna make it home, Jim and in service said sure all fixed. I was charged $350, for them to clean soot off the nozzle. They never went the next step and put the diagnostic machine, they would have seen the P249D code was still displaying. So, broke down about 109 miles from this dealer. Now, they will not refund the money. So, I am now broke down at Dale Earnhardt Jr Chevy dealer in Tallahassee. the cost of the repairs that this dealer should have done cost $2000. Dale jr Chevy ran a test on the DEF tha Enterprise left in the vehicle, test concluded that it was mostly water. How could there not be some type of warranted/guarantee for same issue happening just hours after? read more

Poor service dept and integrity with sales when purchased extended warranty, check engine light came on and photo taken of it being on the told light was not on when requested to have it diagnosed. read more

You can get a good deal but the service department needs much better service. They would not even vacuum the car after service Walmart will do that much read more

Might actually get some sales if they would list a price on their used vehicles instead if putting "CONTACT US" on literally every single one of them. read more

When we pulled up on the lot we weren't actually planning on buying. We were getting a feel for trucks we might want to get next year, and we thought we'd check out the Chevy place because Chevy has never done us wrong. Nate met us outside and talked to us about what they had. When we got in the door, Eric French was awesome with us. We told him the only way we were buying is if he made us a deal we couldn't refuse. Sure enough we walked out the door 3 hours later with a 2019 Chevy Silverado WAY under ticket price. When I'm ready to upgrade my Chevy Cruise to a new car, best believe I'll be seeing Eric again. I recommend anyone thinking about a new vehicle, just go see what they can do. I never felt pressured, and it was one of the best car buying experiences I've ever had. read more

Enterprise Chevrolet - 2019 Chevy Silverado that Eric French and Nate helped us get. Great truck, great experience, great price. - Tires Near Me - Enterprise, Alabama

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When your buying a car they are great But after you purchase customer service disappears. I called for an oil change appointment and was not sure if we could make the time he suggested. So as I was on the phone with my husband trying to figure out what time Would work best for our schedules a guy at the service center named "Jonathan" immediately interjected and said in a rude tone "is it a yes or a no?" I immediately replied because I feel so rushed no thank you. Don't rely on their Customer service because I don't and I can guarantee that I won't be buying another vehicle from here. read more

If the town in the movie Deliverance had a Chevrolet dealership this would be it. No one was in a hurry to help. The worst of all the employees was the short fat manager that only comes out every once in a while to flirt with the chicks that work there and to negotiate deals in his favor. The majority of the time he spends stuffing his face with food in his office. The person working with was constantly on her phone. This place will not be getting my Bussiness.... read more

Always treat me with respect and kindness! Quick to get me in for service snd I trust them to take great care of my car!

STAY AWAY FROM BRETT there is a salesman there name Brett that use to work at Kia which is owned by the same people. He sold me a car for way more than it was worth. Only reason I agreed was because he said financing wouldn't be a problem in 6 months when I ask him about it. He also ran my credit 7 times. It's been 6 months now and the bank says I'm screwed because I owe way more than the car is worth! Had the same experience at the Chevy place 5 yrs ago when they was under different management. read more

Took my Cadillac SRX in to have new motor put in drivers side window. When I went to pick the car up, service department says did you know the window is cracked? No it wasn't cracked when the window went down. So they had to crack it. They want me to pay for the window that they broke. It was broken on the top edge, looks like they pried it with a tool. Tried to get the name and phone number for the owner but they won't give it to me. What they got to hide? read more

Enterprise Chevrolet - Tires Near Me - Enterprise, Alabama

Let me 1st note that there used to be many more reviews of this dealership. My wife and I went there to buy a car. Chad, our salesman ran us off. He literally gave me a 10 minute lecture about using his financing. I already have financing, not interested in yours. Pushy, over aggressive sales people. I went there before I ask around. Do your research. read more

My experience with their service department was frustrating to say the least. After 11 weeks in the shop they returned the car and said they could not figure out how to fix it. Communication and follow up with us was practically non-existent throughout the process. They lost our keys then charged our warranty company to replace them. I left 3 voice mails with the general manager to discuss and never received a call back. read more

Very poor commitment and follow up when it comes to maintenance needed on my car. Dropped it off July 4th for needed repairs. They got "busy" so told us we needed to bring it back the following week. Two days into having it in the shop the mechanic called to say he could not find anything wrong. I let him know that the Service Advisor found it July 4th when we first dropped it off. More research and two days later, I had to follow up again. They stated they had not been able to contact the Ext Warranty company to get authorization for repairs. I got on the phone the next day and immediately got through. Called the dealership back to confirm they had the correct phone# and they did. We are now 4 days into waiting for repairs and rental car expense out of our pocket. Day 5, I called the warranty company again and they had not heard from the dealership. I then ended up calling the dealership and initiating a 3-Way call so the dealership could connect with someone to get authorization for repairs. This tells me they never really attempted to call the Warranty place since I was able to get in touch with someone at the time I called. They finally got the needed information and said it would take 2 more days to get part and then repairs. We are now 10 days into repairs that could have happened in 3-4 days. And, rental car expenses paid by us. The dealership never called to give status updates. I had to continually call to get updates. We will not be using this dealership for any type of car needs in the future including maintenance, purchases or anything. Poor commitment, follow up and questionable integrity. Sincerely, Teresa read more

Went in to look at trucks and the salesmen was pushy and condescending... wouldn't trust them

I took my vehicle in for a repair that had been previously repaired. The service desk is AWFUL. They were rude and very condescending. They made very inappropriate comments and acted like I was bothering them. When the repair was finished, I was unable to pick the vehicle up. My father in law went to pick it up and stated the exact same thing. He said that he would never go back to Enterprise Chevrolet for a service again. He recommended that we use Cook Chevrolet in Elba, AL from now on. He has been very happy with them and his vehicle. We will not go back to Enterprise Chevrolet. read more

The absolute worse service I have received at any dealer! The service department is terrible and the service managers are less than professional or responsive! I will never do business with them again, buy another chevy or take my vehicle there for service! read more