They just installed new wood floors in my old house in Helen GA area and I am very pleased with the…read moresales service from Ross and extremely pleased with Gabriel and his crew who installed my floors. Both Ross and Gabriel were professional, on time and communicated through out the whole process etc. I could not be more pleased and I am a picky person I'm an Engineer. Great Job Flacks Flooring. Chuck S.

Very pleased with our experience and purchase. We needed runners for 2 sets of stairs, and Flack's…read morehad a large inventory of remnants. They bind the carpet on site, and the runners were ready for install in about 10 days. Excellent customer service from Amy, and our installer Cornelio did A+ work!! Cheers! RS

When I started my kitchen remodeling Journey I had many apprehensions. But If I could give this…read morecompany 10 stars I would because of the ease of process and excellent customer service they provided. Jeremiah, Q and Chris went above and beyond to make sure I am satisfied with the work. They are extremely detailed oriented and provide very high-quality work. When I thought the kitchen hood was much more gigantic than I would've preferred, they immediately made me a new one per my satisfaction. They always arrived in a timely manner and well prepared. This will be my only choice for a contractor for all my future projects as well. I had such an amazing experience and I want to thank Atlanta cabinets and coating for transforming my kitchen. Photos don't do justice to the beautiful lacquer paint and attention to every minute detail, but I will be posting photos soon. If you want a stress free well-done job then this is definitely the company of choice!

Worst experience I have ever had with a contractor! I hired them to paint and reface my kitchen…read morewith new shaker style doors. They measured my kitchen cabinets in October, and then started the project on December 6th. The painting of my existing cabinets took a week and went fine. They started hanging the new doors the following week. Unfortunately, the door fronts were all too small, leaving gaps between the doors and the side panels were all too small as well. The project manager who was assigned to our job, Chris, assured us on three occasions that he would make it right. He planned to change the hinges to see if that would help "close the gaps" and he would reorder doors if we were still unhappy with the outcome. They also didn't order all of my doors or any of the glass that was on my original estimate, so I was left with a few open cabinets through the holidays. The last we heard from Chris was prior to the holidays. My husband and I both left messages for the owner, Jerry Marshall, and he never returned either of our calls or text messages. He screens his calls with some robo-call software. I guess that should have been my first red flag!!! My husband spoke to the previous owner of this company a couple of weeks ago who said he would make sure this was handled. He as actually the one who came to my house first and did the estimate, followed my Jerry a week later. It's been a parade of people and I am just blown away by the unprofessionalism and disrespect. Do yourself a favor and FIND ANOTHER CONTRACTOR if you're thinking about using these guys. I am moving on with a new contractor who is also blown away at the poor craftsmanship I was left with :(

Beautiful work. We love our new countertops. Very professional workmanship and service.read more

Beautiful workmanship and great customer service. Can't say enough how seamless the whole process…read morewas from walking into the store on a Saturday and having our quartz counter tops installed yesterday - 9 days from start to finish... We want to thank everyone that helped us in the process... Stephen the owner, Christian our sales rep, Lukas who came out and measured, Kierin with scheduling and Andrew and Eugene who did the installed yesterday. Love our quartz counter tops!!!

We are very pleased with the work done by Forsyth Flooring Group. They removed old carpet in two…read morebedrooms and put in beautiful wood floors matched the rest of house. Everything from the quote process, to installation and cleanup was efficient and professional.

My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

We spoke two three contractors during our research. Miles was my point of contact. He visited our…read morehome to meet and see the scope of our project initially. Miles was great to work with in person and via telephone & text. I have high expectations for anyone I work with! Communication is a big deal for me and Miles met those expectations!! Very responsive!! Thank you Miles. I felt comfortable with Miles in our home and I had confidence in him. Their pricing was very competitive a bit less than the other two contractors. After placing a deposit we scheduled a dates and times. Everything went very smooth. This was a three day project. Day two was painting only. Juan Hernandez leader of the three man paint crew was very nice. They were a great team to work with. We had a two person crew on day one and day three with Dayann as the lead he was great, also a pleasure to work with. We highly recommend making Stairworx your go to company! Thank you to entire team. We wish you all the best of success.

Everyone who enters our home comments on the beautiful stairs, right before they say they need to…read moreget theirs done! I recommend no one else besides Stairworx. In every regard, they are ideal. There is no reason to go anywhere else. We have a large spiraling grand staircase in our entranceway. 133 balusters. The balusters we had before were 15 years old, white, and scuffed and worn (the previous owners had two young children). We wanted something durable, easy to maintain, and elegant. They are exactly that! The transformation is remarkable. We had the wood floors redone and stained a dark cherry when we first moved in 12 months ago, so with this and the iron balusters, it looks like an entirely different entranceway! We found Stairworx online doing a Google search, and are very lucky we did! David was great to deal with. Prompt, professional, and descriptive. It's rare to find someone who is so on top of things, who simply gets the job done, and so efficiently it seems with ease. I've dealt with a lot of contractors, businesses, sub contractors, etc., and I genuinely wish everyone was like David. It would make my life much more enjoyable! (By the way, Home Depot is a nightmare to deal with on contracting jobs.) David was able to understand what I wanted right away, even though I had no expertise on the subject and had never done this before. And then he carried through exactly the way he said he would, and in our tight time frame too! The two men who came to install the balusters were polite, professional, knowledgable, and clean. They wore covers on their shoes, and put tarps down over the floor, and before they left they swept up (even though it was basically spotless already). They communicated clearly, and made sure they were installing exactly what I wanted before they began. It took an afternoon to install, and the result was absolutely stunning! I am so happy with our stairs, and I hope you read this and soon feel the same way with yours!

I want to start by saying that the sales staff, and Jessica in particular, were wonderful to work…read morewith. She was responsive, kind, and consistently took accountability for the many issues that arose. I genuinely feel for her, as she was often put in the difficult position of trying to coordinate between customers, fabricators, and installers while also managing her sales duties. Unfortunately, the structure of the company meant that all communication went through sales, which created delays of hours or even days in getting answers to basic scheduling questions. From there, the problems compounded. We were initially given the wrong installation date which then forced us to cancel and reschedule other contractors. When our countertops were fabricated, the cutout for the range was done incorrectly despite us following all of their instructions. The installers left before I was able to sign off of the install - I assume because it was obvious that the measurements were off - leaving us showing a home for sale with an off-centered range that created a fire hazard with burners located under cabinetry. Precision accepted responsibility for the error, but fixing it created weeks of further disruption, including multiple rounds of re-measuring because of unprofessional technicians, time off work for appointments to remeasure (twice) and remove the old countertops, and additional seams in the countertop that we did not want. Although the company did eventually make the corrections, the process was stressful, cost excessive time off work and potentially decreased the sale price of our home. Throughout this ordeal, I was never offered a discount, refund, or any tangible gesture to recognize the significant inconvenience caused. In the end, Jessica did everything within her power to help us, but the systemic issues at Precision - poor scheduling communication, lack of coordination between departments, and inconsistent professionalism among their technicians - mean that I cannot recommend them with confidence.

Precision Stoneworks has been great to work with. We started with a small laundry room project,…read moreand were so pleased, we moved into the kitchen and replaced those countertops with them as well. Our salesperson, Jessica, guided us through the design process, and the manager, Gabby, was there to support any customer service needs we had. The installation crew was great as well. I will definitely recommend this company to my friends. Can't wait to get started with the Master Bath!