Been a customer for almost 8 years now. Never even thought…read moreabout switching. Have been offered lower rates several times by other brokers but I wouldn't risk switching a few dollars saving for an amazing customer service i have been getting for almost 8 years straight. Every time I bought or sold a car, added or removed drivers, if not on the same day (I usually call right before closing) the following day I would have everything updated and emailed back to me. Highly recommended!

The absolute worst. Do not bring your business here. They are incredibly rude and called my son a…read moreterrible derogatory name.

This probably was the best experience getting insurance since i moved to United States. My friend…read moreMichael has recommended me Univision Insurance when i got a new car. He also referred me to Giorgi who was very helpful providing best services. It's an agency so there was no extra hidden fees or anything like that. I appreciate your help! Highly recommended! These guys are definitely right ones to start a driving journey with! Peace

Great company, good rates, true professionals who explain everything clearly. I highly recommend…read morethem, especially Georgiy, the TOP manager. Reach out to him for insurance

Choice Home insurance is not good at all every time I spoke to it representatively it was always…read morethe same thing same conversation never correcting the problem I didn't have problems with my electrical my microwave leaving my heating system and haven't gotten anything repaired nor fixed but charge $75 every time someone comes out they want me to pay out of pocket for estimate that a technician overpriced and that's all I get is a storyline for why I should have to pay this insurance is not acceptable so anyone who has homeowner insurance you really might want to do your investigation with this company.

It's expensive and time wasting to come to a business that does not really do what they advertise…read morethank you live scan not happening here LOL

I had to switch to California Fair Plan. I liked thatbthis was a small organization, at least…read moreenough that I had a direct number to call and check the status of my application. But that's where it ended. I called back weekly for four weeks and I was assure that somebody would call me back, but it never happened. Maybe they just couldn't get coverage for me, but it would've been nice if they had let me know.

This company is out of their minds. I'm paying $625 right now with our 18-year-old on our policy. I…read morecalled to comparison show with them, and they quoted me $1800 per month for auto insurance. What kind of shenanigans are they running?

Recently I was looking for home insurance and a friend told me about Tower Insurance in Culver City…read moreCA. I spoke to Tonie Kirskey/Agent and was so delighted at her expertise in taking care of every detail and questions I had. She completed all my policy details. I can't say enough about how gracious and knowledgeable Tonie Kirskey is! I highly recommend her for all your insurance services! Thank you Tonie Kirskey!

Tower Insurance is simply the best. I have been a client for years and the service and attention to…read moredetail has been first rate since the very beginning. To Tonie and all of the wonderful employees that make Tower great, thanks for everything. Highly recommend for all of your car home and renters insurance needs. They rock!!

Do not give this place business. They do not help at all, but they do make sure to collect. The…read morereceptionist absolutely rude on the phone and has a heavy accent that makes it hard to communicate with. Do not waste your time or money. Worst California Insurnace Services is more suitbale name

This is a nonprofit insurance company's dream, as the service and rates are awesome!…read more"Violet S." was most professional, and yet at the same time effecient and personable. She did the research and found us the best quote in years!

Diane is a very patient helpful person. She is more than willing to help with any service you need…read more I've been going to her for many years to file my taxes as well as helping me with my car insurance. If for some reason she isn't able to provide you with an answer, she will try her best to point you in the right direction.

Diane was super helpful during the LiveScan process. The entire process took about 20 min. I will…read moredefinitely go back in the future!

I've been a long time customer with Ken Donaldson/Mercury insurance. I have dealt with Adriana…read moreCano several times recently. I find her extremely knowledgeable, personable, and competent. During our last interaction she helped me save several hundred dollars by reviewing my current policy limits with me. I was able make a number of adjustments which help trim some of the fat out of my policy. I'm driving much less since my retirement and i didnt require certain coverage limits. All in all a very positive experience with a great employee.

Adriana in the office was incredibly professional, patient, and thorough. She took the time to…read moreexplain everything clearly and made sure we felt confident in making decisions. Her excellent customer service and genuine care truly set her apart. The firm would make reminder calls each time to confirm on time payment. Recommending

I have been calling for months now trying to get my new vehicle under my policy and every time I…read morewould call it would be a 15-60min hold and when a representative finally picked up, they would ask for my policy number, tell me they'll be right back, then hang up and never call me back. Now it sounds like I am writing a bad review but I wish I could give these 5-stars to one specific representative. Agustin Ortiz from the corporate office was beyond amazing. Not only did he call me back when the call dropped but he stayed on the line to answer all my questions and gave me his ext and email in case I have any further questions. He was extremely professional and competent. I cannot say the same for any other rep working as Adriana's Insurance as some of them would hang up when they didn't know the answer to a question. I truly hope this company recognizes Agustin's capabilities with a promotion as it is well deserved for being patient, knowing, and saving this company's reputation from another bad review.

Im not one to accusations, but I have waited too long for them to send me a response, about the…read morehelp I asked for.

had to call 3 times to get through as they were not picking…read moreup. guy on end of phone sounded hurried and semi confused or distracted. he was not going to give me a quote but pass onto someone else who works from home. she didnt call im moving on im not chasing these guys to give them my business.

It's been over 3 years since I've been working with Jack, and I must say, he is incredible. Speedy,…read moreattentive, great pricing and gets the job done. I recommend him 100% A huge plus is that we do everything over email. It saves me a lot of time and I am able to multitask. He can also hop on the phone though if you prefer that system better.