They gave me a car with a nonworking key fob, smelled like cigarette smoke, broken gas gauge and…read morethe front end shook at 60 mph. I had to take it back for an exchange. Good thing I wasn't on a time constraint. I will never use them again!

The customer service/agent at the counter, was not to pleasant and or friendly. She was very…read moreshort about my situation, and left a take it or leave it attitude. I will definitely try other options next time!!

This airport is very calm and they amazing prices I love flying here I love their planesread more

Great airport! Efficient and decent choices for food and drinks…read more Sat at the bar as we waited for our plane and had a which wich. So fun.

To me it's crazy to think of a car rental location as being good enough for a five star rating but…read moredamn if this Alamo location hasn't time and time again proven to be top notch in every way. Rate: Usually not the cheapest at the airport but by no means is it the most expensive either. You can try to save a few bucks by going with someone like Thrifty or Enterprise but then as the saying goes with you get what you pay for either in terms of car selection/quality/being asked fifty questions as to why you won't accept every add on they ask you about. Car: They initially gave me a Ford Fusion that looked alright but the trunk was very small due to it's odd design and when I got inside it looked like Cookie Monster rented the car before me as there were crumbs all over the front two seats and in the center console. A quick trip back to the counter led to a free upgrade to an almost new 2017 Chevy Impala LTZ which was a really sweet ride in every way. Service: As I mentioned prior, I felt the need to go back to the counter versus sitting in dirt/filth/crumbs and the person I dealt with had no problem giving me keys to whatever as she was mortified about the condition of the first car. It would be nice if they would have someone out in the temporary rental lot to do returns like other companies have but that's not a big deal as the walk to the terminal is very short. Overall it was another good experience with Alamo. They get the fifth star from me simply because over the years they've proven time and time again that at least in this area they have the best mix of service + car selection + price. Even with the small hiccup on the first car I have no problem recommending them to anyone.

Garbage customer service. Was told someone would be at the desk by customer service around 4 pm…read moreuntil 1 or 2 am, walked up around 1130pm and the lights were off and whomever was supposed to be there had locked up and left. Customer service unable to contact anyone local, so no help was coming. Was told to return tomorrow for car. Was just left stranded at the airport by this company. I hope the clown who left before the shift ended losses the job.

WE had reservations for a rental at ABE for 2/8?2026. They were to be opened until 11:30.Our plane…read morecame in at 10:50 we went to the desk to find out they left at 7:30P.M.. They left us high and dry with no vehicle, after several requests for a refund to our card we are being totally ignored. It is going on 2 months . No one gets back to you and it's impossible to make contact. They need to be reported to BBB . I would not recommend them to ANYONE!!!!!

Worst expeeience in my rental history and the rate is zero but thw system does not alliw. Reserved…read morea car for a meeting ( since mine is under repair), at ABE airport. Arriving on time , the agent infirmed me thatcno cars were available and on top of it the " manager" a woman was so fiull of herself that used derogatory language towards Priceline who was the rental booker. Scrambling over the issue, i rented elsewhere. No more HERTZ, and its subsisiary who emplys idiots ( the same she called the priceline employees).

You know, it might just be me, but I've never been a fan of corporate mergers…read more The companies always sells it as some panacea that will be better than peanut butter and jelly with all of these "amazing synergies" but too often it turns in to something more like tuna fish and raspberry syrup. Case in point, the Budget & Avis merger from ten years ago. What you have at this location is a general ineptness and incompetence that's truly hard to beat. 1. Prepare to be downgraded (without any compensation or benefit to you) or given The Hard Nine with being forcibly upsold since there's a good chance the size vehicle you reserved isn't available. 2. Booked satellite radio in advance or chose it as an add on at the counter? Good f-ing luck with that. The agent will tell you the car has it except when you get to the car, you'll find out really quick it's not Sirius XM capable. This location for both Budget and Avis likes to have a lot of Kia vehicles in their fleet except most Kia models in general are not built with Sirius XM as an option. The car radios are from 1995. It's a 1/2 step over having a damn 8-track player. Now comes my favorite part, the old misdirection blame game. If you have any billing issues or issues in general the actual location takes no responsibility and tells you to call the corporate 800#. If you make the mistake of calling them, you get into a conversation with a rep. whose command of English is rudimentary at best and in the end only wants to route you back to the location where the rental was at which of course restarts the cycle all over again. I get it. Budget at times has some decent rates especially if you pre-pay. Don't fall for it. Far too much frustration, bullshit and credit card chargeback headaches needed after the fact to get Budget to make things right and live up to their end of the deal.

Your sales agent known only by name "Kathy" at Lehigh Valley International Airport (ABE)…read morespearheaded an extraordinary effort to find my prescription Harley Davidson sunglasses, and house keys that were left behind when I returned your vehicle during the early morning hours of February 1, 2024. Both items were critically important to me, and through Kathy's caring efforts a few days later, she impacted recovery. This never would have occurred had she not intervened in a very professional manner after taking my call, and that was evident in her most pleasant talking voice. While many of your agents have pleased me by offering excellent service over the years, Kathy deserves to be recognized not only by me, but by those who have so much to gain, and more by renting from Budget Car Rental. Respectfully, Bobby Zampetti, Ret., Music Teacher, Tunkhannock Area School District Tunkhannock PA (Wyoming County)

Dollar Car Rental / Hertz is a GARBAGE. The Orlando Sanford International Airport location is a…read moreperfect example of how SHITTY this company is. It took us over half an hour dealing with an incompetent girl to get a rental car, and we needed assistance from the local police. In the end, we switched to AVIS, which was the same price AND took less than 5 minutes to rent a car. Long story short. We made a reservation a week before the trip to the SFB airport in Orlando, FL for a mid-size SUV. However... once we arrived to Dollar kiosk, the girl with a teenage face told us that they had no car available at the rate we rented the car for. She told us with a smile that for an extra $35 daily, she can upgrade us to a Volvo. We declined and asked for a manager's assistance - she refused to call the manager. We asked for help renting a more affordable car, as they advertise - she refused. We asked again for the manager - she said that he is not present. We did create a new reservation online. The audacity in Dollar Car rental must be on sale, because she refused to further assist us and asked us to leave, but this time - we REFUSED. This immature girl called 911, and an officer had to come and explain to her how to do her job. She almost cried. My wife, meanwhile, made a reservation at AVIS, and after a half-hour nightmare at Dollar / Hertz Rental in SFB, we got a car in a few minutes from AVIS. When we were leaving Dollar / Hertz Car Rental and the officer left, the girl was screaming at us that I can go ahead and call a corporate and make a complaint. I am not sure if she is mentally impaired or just had her period, but we didn't ask. However, I did make two phone calls to Dollar Car Rental customer care after we returned from the vacation. Each time a Dollar rep hangs up on me. So you can see how Dollar / Hertz cares about the quality of their service. Our advice is to avoid unrealistic prices and GARBAGE service at Dollar / Hertz Car Rental, as it may ruin your vacation. You know what they say, you get what you pay for. Our best bet for renal is go to AVIS and have peace of mind. Attached, you can find a photo of the mental girl who needed the police to explain here what she is being paid for. Hope it helps.

if i could give a -100 i will. i had a reservation . i gave…read morethen a address and the return that was giving to me was 2 hr away. i found one that was 45 min.away. i call to request a change they want me to paid $350 which it ridicules the policy sais $13. i try to request than a 2 day extension to see if that was better nope she said $400 extra in top of the 250 i paid for 1 day. was upset i had to have the family member drive me 4 hr both way, this ridicules never again i will rent . in top of that the car had dent and it was not working right DONT RENT FFROM THEM. I WONT RECOMMEND IT ........... MADE MY VACACION A HEADCHEAD . I WONT EVEN GIVE THEM 1 START

Scammers, not able to speak to a human if assistance is needed, adding charges without discussion.read more

Booked a compact car and was told the only car they could give me was an EV. If I wanted an EV I…read morewould have booked one. I offered to take ANY gas powered car they had and was told that I would need to pay for an upgrade for a different gas powered vehicle. It was not my fault that you didn't have the car I booked! I ended up taking the EV and then had to pay an extra $29 fee to have it charged when I returned it. This fee is basically mandatory since there are no charging stations close to Jacksonville airport. If you are basically forcing me to take the EV you should have at least waived the charging fee.

The official main 24/7 "customer service number" for **Allegiant Air** is 1 888 669 0391™ or 888…read more669-01.67™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** I chose JetBlue primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Lufthansa offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Air France customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although JetBlue provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly JetBlue again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Southwest Airlines, Alaska Airlines, Latam Airlines, Wizz Air, Priceline, Air France, Air Canada ,Lufthansa,JetBlue and American Airlines to determine which carrier offers the best overall value and onboard experience.

The official main 24/7 "customer service number" for **Allegiant Air** is +1 (888) 305-4803™ or +1…read more(888) 669-0391™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. ## Well-Planned Reservation Process & Easy Trip Preparation Arranging the journey was a smooth and enjoyable experience. The booking platform was designed in a way that made comparing travel options simple and efficient. Upgraded travel features, fare conditions, and seat availability were displayed clearly, making it easy to tailor the trip according to personal preferences. Confirmation was received immediately, and all travel information was organized neatly, allowing preparations to be completed with confidence. ## Streamlined Departure Experience & Premium Airport Benefits The quality of the experience extended beyond the booking stage and was evident throughout the airport journey. Dedicated service desks allowed check-in procedures to be completed quickly, while priority airport facilities reduced unnecessary delays. Time spent before departure was especially pleasant thanks to access to a comfortable lounge environment, offering a quiet escape from the busy terminal. Boarding was managed efficiently, ensuring a relaxed and organized transition onto the aircraft. ## Peaceful Cabin Setting & High Service Standards The onboard environment created an immediate sense of comfort and exclusivity. Spacious seating and carefully designed surroundings provided an ideal setting for both relaxation and productivity. The cabin remained exceptionally quiet and meticulously maintained throughout the flight, enhancing the overall sense of wellbeing. The cabin crew consistently delivered attentive and gracious service, responding promptly to requests and maintaining high standards of hospitality from beginning to end. ## Reliable Operations & Effortless Journey Completion The flight progressed smoothly, reflecting strong operational reliability and attention to detail. Inflight services were delivered professionally and at a comfortable pace, contributing to an enjoyable travel experience. Following arrival, priority baggage delivery helped minimize waiting time and ensured a convenient exit from the airport. Overall, the journey provided a refined blend of efficiency, comfort, and personalized service, reinforcing the value of choosing business class for future travel.