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Enterprise Rent-A-Car

3.2 (17 reviews)
Closed 8:00 am - 6:00 pm
Updated 1 week ago

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Michael L.

We just returned our rental at the 13th street location , and it's important to us that this location be recognized for providing fantastic service from top to bottom. Besides receiving an awesome car ( Nissan Maxima ) , the service provided by HAILEY was top notch. We have dealt with her previously and she is consistently professional, efficient, and an overall pleasure to do business with. Enterprise is fortunate to have her as the face of their operations and should consider for a top management position. Keep up the great work !!!

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6 years ago

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1 month ago

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4 months ago

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2 years ago

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2 years ago

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8 years ago

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4 years ago

Tyler was a great young man! Very patient (Cuz I didn't have my insurance card), Week mannered and professional!

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6 years ago

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6 years ago

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9 years ago

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14 years ago

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Review Highlights - Enterprise Rent-A-Car

I had all kinds of issues with the Hamilton people at that enterprise location in Macungie Township.

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

1.8(11 reviews)
2.4 mi

I'm only giving it one star bc I have to just to make a review…read more I recently went to rent a car reserved it online and the total came out to 300$ (rounded) well I go to pick the rental up and they proceeded to tell me I needed 250$ refundable fee, and 350$ insurance bc they said my insurance wouldn't cover it (they do and still would have been less then what enterprise said) so with my rental and fee and their insurance they were trying to charge me 800$ for one week. For a small sedan, that was advertised as a newer model of 2018. They wanted me to pay 800$ for a 2009 rental for one week. For all that I could have bought a car with that 800$ as a down payment with my own car as a trade in. The FALSE ADVERTISING IS WHAT REALLY PISSED ME OFF. Needless to say I did not rent a vehicle from them.

Cathy was absolutely horrible to work with and has no problem scamming you out of your money. She…read morewill back her staff members off complete lies and even if you show her proof she will deny it. We filled the gas gauge of the vehicle at the gas station across the street, the associate claimed the gas wasn't filled to a full tank even thought the gauge was on "F." Then tried to charge us for it. She claimed we needed a receipt to prove we filled the car up. We left to go back to the gas station for a receipt, then still charged us and began debating us. She talked over me and my aunt multiple times and still charged us $19.58 fuel charge on a full tank of gas. She then refused to give me her Boss' information besides his first name and gave me a phone number that was a non working number. They prey off people who don't have time to dispute their tactics. Don't bother renting from this location unless you want numerous issues and like associates who scam you out of your money.

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Enterprise Rent-A-Car - carrental - Updated June 2026

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