This driver, Naquita, was not friendly. She did not speak and when I spoke to her she answered…read morewith one word answers. I was leaving that day from Louisiana to take a greyhound bus to Chattanooga Tennessee. When I realized I left my purse in her Uber I did everything I could to get it back before I got on that bus, but I couldn't get in touch with her. She basically stole my purse. I offered to send her money to ship it to me, but she refused. At one point she told me she was going to throw my purse away! Customer Service was absolutely no help at all. I had all of my important documents in my wallet.. Drivers license, Social Security card, and credit cards, Everything I needed. I also had other stuff in my purse. I really wanted to Get back. I was very disappointed in Uber and especially in the Uber driver.

I had a UBER ride reserved 3 days in advance to take me to The Hospital to have a pacemaker…read moreimplant. The Driver was to pick me up at 415 to 430 AM to go to the Hospital. At 430am I received a text no driver was available, Thank You IUBER You left me standing in the rain waiting for you. I called Lyft and they had nothing available, At 450am I drove myself. 4Days later I paid to have someone drive me to pick up my car and pay for parking. UBER has no phone and does nothing to address my complaint AVOID UBER

I was recently in Baton Rouge and used LA Corporate and Executive Transport. My driver, Tammy was…read moreexcellent and went above and beyond in meeting my transportation needs. She was on time for both my trips, helped me with my luggage, the vehicle was very clean, and drove safely. I also love the fact that if you are female and traveling alone they send a female driver. I have nothing but great things to say about experience!! I will definitely use their services again!!

It would not be an understatement to say that this was one of the most interesting cab ride. Took a…read moreride from New Orleans Airport to the Hilton in Baton Rouge - our driver was absolutely amazing. She kept track of the flight as it landed. The flight landed before time and she instantly dropped me a message saying when she would be there. Liked that they kept track of my flight. The one and half hour ride from MSY to Baton Rouge downtown was absolutely amazing. She was very friendly. Absolutely loved the conversation that lasted almost the whole journey, which made one and half hour go by fast. Vehicle was clean, new and comfortable. All our luggage fit in comfortably.

Every time I have used their services. It was remarkable how quickly and professional they…read moreresponded to my needs and the quality of service was outstanding I would recommend them to anyone who needs assistance in transportation. Their prices are very reasonable and accommodating.

Daniel was the gentleman that helped me. I am from another state and have a brother who was in a…read morebad way. I called Daniel and he went and picked my brother up and got him to the airport with no hassle at all and in less than 45min from the time I called him. Other cab companies were no where near as polite, professional and speedy! Thanks Daniel!!! Shawn Fuller - Indianapolis, IN

I am traveling cross country and staying at a different Best Western every night. This hotel was by…read morefar the most pleasant and unexpected experience. From the second I walked in, I was greeted with a smile from the front desk clerk named Daniel Whitten. This young man was so kind and helpful in answering all my questions. Since this was my first time in Louisiana, I was curious about the area, where to eat and things to do. Daniel spoke about the town and the area in such away that I must make a visit back sometime in the future.. Most hotel rooms are interchangeable, but it's the people that work there that make the experience worthwhile. Daniel is an asset to Best Western and deserves to be celebrated. I honestly do not know what his title is but, if it was up to me, he would be promoted. The hotel was clean, the rooms were big. The free breakfast in the morning was an extra bonus and especially good with scrambled eggs, sausage and waffles. The location is tucked away, and a little more secluded for peace and quiet. I only spent one night here, but it was an enjoyable one. Definitely recommend this hotel.

DO NOT STAY HERE!…read more This was one of the worst customer service experiences I have ever had at a hotel. We booked and prepaid for a room through a third-party site. I reserved a room with two beds, but when we arrived, we were given a single-king room and were told the hotel apparently did not have the room type I had booked. I asked if we could be moved to a double-queen room since I needed two beds. I was told they could not change the room because I booked through a third party. I then asked if we could get a rollaway bed. I was told no because their rollaway had springs sticking out of it. The employee's solution was to give me extra blankets so I could sleep on the floor. When I questioned why they couldn't simply move us if another room was available, the front desk employee became extremely rude and started yelling at me. I asked him several times to stop yelling, but he only became louder. He repeatedly threatened to call the police and kept saying there were cameras. I was on the phone with the third-party booking company trying to resolve the situation, but the employee was yelling so loudly from the front desk that I couldn't even hear the representative. I had to walk out of the kitchen area twice to ask him to lower his voice. It was so disruptive that other guests were coming out of their rooms to see what was happening. The third-party company tried calling the hotel multiple times to change the reservation, but the employee refused to answer. I even offered to hand him my phone so he could speak directly with the representative, but he refused. My husband, who is normally extremely calm, asked him a simple yes-or-no question. The employee became confrontational with him as well. When my husband said the situation was starting to upset him, the employee claimed he was being threatened and called the police. The police arrived, and the employee told them that we were threatening him. The security cameras should tell the real story. The officers spoke with my husband, heard what had happened, and then went back inside. We left shortly afterward and found another hotel. I also spoke with the owner and asked him to review the security footage. He had already heard the employee yelling and had heard the conversation with my husband. I told him there was absolutely no reason anyone in customer service should speak to a paying customer the way we were spoken to. I don't believe the customer is always right, but every customer deserves to be treated with basic courtesy and respect. Being frustrated or having a "really long day," as the employee said, is not an excuse to yell at guests, threaten them with police, or tell a paying customer to sleep on the floor. The most disappointing part is that our group had 10 additional rooms booked at this hotel. After this experience, those rooms will not be staying here either. One employee's behavior can cost a business a lot of money and future customers. Unfortunately, that is exactly what happened here. I would absolutely NOT recommend staying at this hotel.

Susan picked us up promptly from our meeting location. Gave us a nice tour on our way to the swamp…read moretour. The tour was awesome! Our captain was great. Our 12-year old grandson has a great time.

Susan is a fabulous hostess! We wish we found her and Red Stick Adventures sooner on our trip…read more Susan picked us up at our hotel, took us to our swamp tour, and due to some highly irregular Baton Rouge traffic, gave us an impromptu, fun, and informative tour of downtown. She is very knowledgeable about the history in Louisiana and it was like driving around town with a friend. We definitely recommend Red Stick Adventures if you're looking for something to do.

Well very recently I had to make a fast get away to lovely Gallipolis, Ohio to check out some…read morebarges and this was where the jet was departing from. Has a nice clean and spacious restroom for the men. As a matter of fact on my return trip there was a guy in there changing into a tuxedo and 5 of us having to go potty all at once. Spacious. There is a comfortable lounge area along with a large TV showing the arrivals and departures for the charter flights. There is a flight planing office as well as a place to buy last minute souvenirs. East access to here and there is a gas station near by to get a pick me up after a long flight.

Our experience today was excellent. My 13 year old granddaughter and myself throughly enjoyed our…read moreinformative and witty guide, Susan. We took the city tour of Baton Rouge and learned many interesting facts and stories about this lovely city.