If I could give a zero I would ! be aware that they will try to scam you into buying insurance you…read moreare not forced to get. They make it seem like you have no choice but don't let them fool you you do I will never do business with them again. The worst customer experience I have ever had

I booked my rental on line, went to pick it up, and I was in and out within 30 minutes. I'd already…read moredecided ahead of time I didn't need their insurance because my credit card covers rentals. He asked me if I wanted it, I said no, and there was no attempt to try to change my mind. Very efficient there, and I wouldn't hesitate to rent from them again. Booking on line definitely saves time.

Do not signup for their warranty... NO ONE ACCEPTS IT. They will tell you that you can cancel it…read morebut they will not refigure the payment.. even though I asked them about if it would be refigured while at the dealership. First and LAST time dealing with these bunch of crooks! I'd give a rating of 0 if it were an option!

Waste of time. Drove three hours to trade in a vehicle towards a used car. Drivetime didn't offer…read moreany option for the loan AND they don't let you use more than 4,000 in credit. They should make it clear that they're only interested in squeezing whatever resale out of your car they can and aren't interested in helping you with financing. It sure was a long drive back home with an extra pointless 370 miles and $60 of wasted gas for them to not believe that I'd pay off their loan. Fuck you Drivetime! I know that's profane but they deserve it.

Vehicles they sell are horrible. They sell them knowing they need major repairs. Do the bare…read moreminimum and dont care about the customers.

Bought a car from here about 2 months ago and now the car is having major problems. Live almost 4…read morehours away from the dealership but their only resolve to this issue is to bring the car back to their crappy shop. Mind you, the car was JUST serviced there last week!!! The service manager is rude. Even spoke to the GM of the dealership and he was rude as well. Crappy car, crappy staff, crappy dealership. Deserves ZERO stars

buyer beware!! these people have "no"business ethics! they…read morecould care less if the car is operable or safe to drive! if you enjoy the taste of lemons...these people have what you want! sadly...if they didnot know..you are a reflection of your business name...and what a legacy you are passing on..how sad for the next generation to keep the business going with current losers who are in it for the money and not repeat business and customer satisfaction...great job!

Just went to look at a 2000 VW Bug. Asking price 1995.00 parked in a Shabby looking Tiltle Loan/…read moreCar lot. Car looked ok from about 20 feet away Body looked decent. The fun started as we actually looked through the windows. Seats ripped , headliner falling down door panel leather hanging off doors, Coolant leaking from head gasket , tires needing replaced, Tried starting vehicle, battery dead!, had to jumpoff. White film all over inside car .Electrical junction box laying directly ontop of battery.....Great if you want your vehicle to catch fire. I was told it was a cheap VW car. I guess he thought i was an uninformed Dumb ass. This what is wrong with the USED car business. Shady , ignorant, pathetic selling practices. I WOULD RATE them a 1/4 star. Dont EVER CONSIDER BUYING FROM THEM . THE CAR IS A CANDIDATE FOR THE SCRAP YARD. STAY AWAY FROM THIS PLACE OR YOUR GUARANTEED HEARTACHE. THESE PEOPLE ACTUALLY HAD THE AUDACITY TO MAKE PERSONAL REMARKS ABOUT MY PHYSICAL SIZE. HOW LOW CAN YOU NIMRODS GO ?

They are one of the WORST automotive repair companies in this area and ALL surrounding. The don't…read moreperform good work, they outrageously rip you off, they close the business earlier when they know you are coming to pitch up your car, etc. I would GENUINELY recommend to EVERYONE NOT TO TAKE YOUR VEHICLES TO THIS AWFUL COMPANY!!!!

I had my AC compressor changed outed last summer, It took them over 2 months and excuse after…read moreexcuse to get it done. Well needless to say it NEVER WORKED!!! They charged me over $3000 for none working AC and VERY POOR CUSTOMER SERVICE!!! SO I'm here finally able to afford to get it fixed AGAIN, New company has done a fantastic job and Great Customer service for ONLY $800. SO DONT WASTE YOUR TIME,MONEY OR PATIENCE with Darts!!!

Kip stayed late into the evening to repair my jeep. Could not ask for better customer service than…read moreI received! Call him if you want the problem diagnosed and repaired quickly!

Kip took weeks to fix the water pump on my car. Didn't properly get the air out of the system. I…read moreended up having to get the coolant system flushed elsewhere.

My 5 month old SUV was damaged when an inattentive driver hit me in the rear. Dealing with their…read moreinsurance company was a pain. But the repair facility was a very pleasing experience. When I told people at my job what had occurred, several recommended Rob's Auto Body for the repair. So after the at-fault driver's insurance company conceded liability, I went to Rob's for an estimate. The gentleman who estimated my vehicle was very professional and thorough. To the point, he explained what he believed the damages were, but would not provide a final assessment until they could get my vehicle up on a lift. The down side, because they are so popular, and my vehicle was drivable, the first available appointment they had was six weeks from that date. I agreed wait and let them do the repairs. Prior to me dropping my SUV off, they called to verify my appointment. This also verified they had all the parts in stock. And even though the insurance company had approved a rental car, they contacted both the insurance company and rental car company and arranged for them to pick me up at their shop. They called me with any questions, and updated me on the repair. My vehicle was ready on the agreed to date, and the job was excellently done. The replaced parts fit as well as the original parts did. And you cannot see any difference in the paint. The application and color matching is factory appearing. Even the cleaning and washing after the repair was flawless. I'm picky, but I could not find a smudge, streak, or water spot on the entire vehicle. No Mia aligned panels. No orange peel in the paint. I know American made vehicles, but I'm not a auto body tech. I have no idea what good body work should cost. But of course I received a copy of the estimate and bill when I picked up my Durango. The cost appeared to be quite reasonable. And the bill was very detained in explanation. When leaving, I was going to take the rental car, with my wife following me in our vehicle. Jeannie at Rob's asked for the keys to the rental. She advised, we will call and have them pick it up. I was OK with that also. If you or anyone you know of needs good quality body or accident repair work completed on a vehicle. Give Rob's the opportunity to look at and make your vehicle right again.

If I could give zero stars, I would. Absolute joke of a business. I dropped my car off Monday…read moremorning and was told I'd have it back by the end of the week at the latest. I called Wednesday for an update, and they said "just needs to be painted and dried, should be good to go this week." Cool, right? WRONG. Thursday rolls around, and suddenly I get a call saying the bumper is no good and the car won't be ready until next week. Excuse me?!? The bumper was destroyed when I brought it in--how did they JUST NOW realize it needed a new one? Are these guys even looking at the cars they're fixing? And to top it all off, they won't even give my car back to me because apparently, there's no bumper to put on it. Unreal. I've been lied to, strung along, and left without my car for even longer than expected because of their complete incompetence. DO NOT bring your car here unless you enjoy broken promises, missed deadlines, and absolute frustration. STAY FAR AWAY FROM ROB'S AUTO BODY.

mely disappointed with the service I received when returning my rental on May 2nd…read more No one greeted or assisted me when I arrived--I sat waiting until someone finally asked if I was bringing the car back. Then, during the return process, I was told the rental wasn't actually due until May 6th. This was never communicated to me in advance. Because of that, I left work early to return the vehicle unnecessarily--only to now be told I need to return again on Tuesday, causing me to miss work twice due to your lack of communication. This experience was frustrating, unprofessional, and completely avoidable. I expect better communication and basic courtesy.

Switch baiting for consumers to pay higher prices. I was…read morevery clear to personnel about my financial limitations with renting, my car being in the garage for a big repair. He swindled my last penny. Manager Kayla is like a timeshare high pressure salesman, kept trying to shame me for an upgrade I didn't even ask for or wanted! I reserved a standard sedan, when I got there the person said they had only one car on the lot, a Nissan Maxima but they have lots of suv if I'd like to upgrade. Was pushed into a 2025 vehicle costing $85 a day. When I really wanted to say just give me the car I reserved, because I've never had to pay for an upgrade if they don't have a car for me. When I did request an upgrade, I just paid like $3 more per day. To go from $59 with tax to $85 plus tax is ridiculous. Especially as I explained my financial limit I wanted to pay for car. Manager Kayla insulted me and my local enterprise in my home town with whom I've never had any issues with. She insinuated I have a greedy relationship with that location, that I like free service and I should feel ashamed for taking advantage of that location. Something is terribly wrong with her. Definitely the person that pushed me into the car knew what he was doing, taking advantage of me financially. And trying to clear up the not knowing what I was being pushed into after I explained my limit, manager Kayla knew it too. Based on her consumer shaming she's done it before.

Something smashed into my windshield while visiting my family in Myrtle Beach, and I needed to get…read morea quick fix. These guys provided great, efficient service at an extremely fair price. Highly recommend!

I had a small chip in my windshield. I stopped by to see what can be done about it. It was filled…read moreand repaired in a matter of ten minutes!!!! The guys were all a pleasure to deal with and very professional. As I attempted to pay for the service, I was advised that there was no cost! I can't thank them enough for repairing my windshield so fast. They have a lovely waiting area with a pool table, video games, drinks and snacks so you wont be bored had you have to wait. I love to support small businesses and will 100% recommend them to anyone needing a windshield repaired. Thank you again!!