After our car was totaled by a deer, I went to enterprise to get a rental. The staff is so…read morewonderful. They made the rental process seamless and were knowledgeable and kind. Great experience.

We rented a van here for our trip to Florida. It was a great price compared to…read moretheir competitors. Quick and easy pickup other than asking for my insurance coverage binder to ensure I had full coverage. I didn't have a problem with it, I didn't want to have to scramble for it when I got there. I would've liked to know that ahead of time. Lots of extra options and add-ons are available. I usually don't, but I added the insurance this time because there were snow storms that weekend. Would rather be safe than sorry. Otherwise, I would've got the rental for eight days for around $1100. It was clean and worked great. Lots of room and trunk space. We went with nine people and fit everyone and all of the luggage comfortably. They were closed when I was returning, so I used the key drop off outside. I got my final bill the next day after the truck was checked. No extra charges were added, which was a good thing. Would definitely rent from here again.

A++++++..Great place. Staff goes above and beyond to accommodate. By far the best rental agency…read moreI've ever used. I'm currently renting a car from them and the rates an service are by far the best. There have been a couple times when I couldn't make it to pay because of working late, and staff was completely understanding and I was able to come in the following day to pay. Would recommend highly.

DO NOT RENT IN THIS PLACE:Three times I have requested the refund (one by phone and two by email)…read moreof the reservation made on February 25, for March 13 and canceled the following day February 26. I have not received a response from the company. By phone one of their employees "Mike" told me that they did not "refund". I explained to him that he had not informed me of this policy, which is also not in the rental contract that had been sent to me, therefore, since it was not in writing, it was illegal to keep, the money of a service that they had not provided; they have the legal obligation to inform in writing in the moment of the rental of this absurd policy. I also told him that I did not accept that they would give me credit for a next time since this had been a necessity for only once. They have not given me an answer, they have not refunded the money to my account, I also fear that this company that literally steal from customers put at risk the information that I gave them from my credit card. I await the immediate solution of this inexcusable and arbitrary situation at the earliest.

DO NOT RENT FROM THIS ESTABLISHMENT! PUTTING UNSAFE CARS ON THE ROAD. They gave me a car with two…read moretotally bald tires in the front and partially bald tires on the rear. When we noticed we tried to return the car and swap it for another. They refused to help us, said that they had no cars, We pleaded with them because it was snowing and we were traveling with a one year old. They had no sympathy and no solution to the problem. They wanted me to drive 40 miles in the snow to White plains to exchange the car. Horrible! You would expect a car rental place to insure the safeness of their cars. NEVER GOING THERE AGAIN!

Terrible customer service, I arrived 5 minutes late because there was a bad accident, I get there…read moreand the woman just went "we're closed " and I said I'm just here to pick up a car that I ALREADY ORDERED and again she just said "it was for 2 and we're closed". I ubered here for nothing

Interesting to read these very bifurcated reviews: Folks seem to either have a horrible or…read moreincredible experience. Happily, mine was the latter! A certain Adrien Tucker is currently my personal hero. The backstory: My hubby left on a trip with my car keys in his pocket, leaving me stranded with the kiddos and no ride (and earning him many, many, MANY husband demerits). His attempt to mail the keys back via 24-hour FedEx service ended up taking four days. Given the bubons, no other car company in the area was able to deliver a car to my home. Hertz was also reluctant, but Adrien went above and beyond to procure a four-wheel drive vehicle ahead of a regional freeze (crucial for our double diamond-grade driveway), on very short notice. Although I could've done without the Florida license plates, they did give me cover for driving the giant rental vehicle verrrrrryyyyyy slowly on our tortuous country roads. (I'm an old lady from Florida, see?) We were able to get to and from school, buy some sorely needed groceries ahead of yet another snowstorm, pick up pain meds from the veterinarian. This act of kindness was a lifesaver, a game changer. It truly made a difference in a family's life. Thank you, Adrien and team. Total heroes.

Very rude worker by the name of abby or ab gave poor information and didn't even let me finish…read moretalking and hangs up in my face the manger mat need to fire him. I called back and some lady gave better information than him. Had reservations to pick up a car I put the wrong time so I called to see if I can change it over the phone or cancel and re make a reservation and the rude guy Abby or ab picks up saying call back tomorrow we don't have any cars right now so I said even if I have a reservation already he continues on to say the same thing then hangs up in my face..

Being from Litchfield county, we weren't familiar with Ingersoll. My husband had been on the…read moresearch for a lightly used truck. After several online searches he found numerous trucks that fit his requirements at Ingersoll. Once we arrived, we were amazed at their selection, 15 acres of new & used vehicles. Lisa P was assigned to us as our sales associate & she was very professional, knowledgeable and easy to work with. Their prices are extremely competitive and offer great value. The entire buying process was pleasant. We will definitely return when it's time to buy another vehicle & we've already recommended Ingersoll to friends & family.

Bait and switch operation! Tried to sell them my car, contacted me after a cars.com offer was made…read morerequesting pictures, then lowered offer by 2K because the tires and breaks on a used car arent brand new, and never actually inspecting the vehicle. Contacted me again with another offer, trying to get me to bring my car in before lowering the offer last second. There are much better and more reputable business in the area, I would never deal with these guys again.

I had an on time pickup and dropped at JFK without an issue! Reasonable fare, clean car, and…read morecourteous driver. I will use them again!

Alberto was our driver to JFK. He also picked us up from there. He is very personable! He's very…read morepunctual, clean car, and had water for us. Nice to have a car service waiting for you at the airport after a long flight. I would definitely recommend him and L & M Transportation Services!

I must start off saying that I had an excellent experience with Route 53 Auto Body after I had…read moreexperienced a little bumper rash in the mall madness that you are prone to experience during the Christmas shopping season. A little preamble for my story. After a little light Christmas shopping at the Danbury Fair Mall, I walked out to my car to notice a sizable (about the size of a basketball) dent on the driver side of my bumper, and was definitely bummed out thinking that I wouldn't get it repaired before my anticipated road trip back to visit friend and family in Michigan for Christmas and New Years celebrations. Fortunately, a good samaritan witnessed the event, and was able to run me down with the individual who brushed up against my defenseless Malibu Maxx with her substantially larger H3. The important part of the preamble is the lady wanted to pay cash for the repair work instead of going to insurance if at all possible, so we exchanged all pertinent information, and I told her that the next morning I would obtain multiple estimates for the repair work. My journey began the next morning as I interviewed half a dozen of Danbury's collision shop/auto body repair shops. I will say that everyone was pretty reasonable with the prices, but I did receive the most cost effective estimate from Route 53. Remembering this is an estimate, and the actual cost of repairs could be higher, I went with the crew at Route 53. Not only was it reasonable, but the time frame in which they could complete the repairs was the best suited for my planned holiday road trip (remember, it's Winter, so a lot of locations are rather busy with repairs right now). I know that depending on the time, and the amount of repairs these guys might have will depend on your time frame experience, but I am speaking from my interaction with everyone. I was also told that they could prepare the bumper (once it arrived) and paint it ahead of time if I needed to hold on to my car for personal use. Everything about these guys for THIS SPECIFIC REPAIR was awesome. My interactions with everyone I dealt with were nothing but professional, and if I ever have body work in the future, I will gladly come back to them. Thank you all for the prompt and professional service, quick turnaround and for coming in at exactly what you quoted me on the estimate!

THEY ARE THE ABSOLUTE BEST! They do phenomenal collision work here. I've been going there for a…read morelong time, and have never had even a hint of an issue. You can tell that all of their work is of the highest quality. The owner is hands on and wants to make sure you are happy with everything from drop off to pick up, getting a loaner and everything in-between. He kept me well informed throughout the entire process. When I went to trade in my BMW not one dealer could tell that body work was done, with multiple of them complimenting me on how well the car looks. People always tell you to trust the best and since they are the best, my complete trust goes to them that my car will be as good as new when I pick it up.