I've reserved/rented an SUV 3 times in the past couple months at this location and EVERY TIME they…read moredid not have SUV vehicles available. They offered a sedan instead. If I wanted a sedan, I would have rented a sedan. They are unapologetic and say that they can only depend on what vehicles are returned. Why even bother to reserve a vehicle type.....they never have them.

I had an excellent experience with Enterprise Rental Company in Rehoboth Beach, De. The staff was…read moreprofessional, friendly and very attentive. The car was exceptionally clean. Thank you Judy Mazur

Go somewhere else cause this Hertz is terrible. I called to see if I could stop in and rent a car…read moreat 4:30pm and the attendant on the phone told me I couldn't come that late because she did not want to work past 5pm. When I got to the place at 4:15pm, she told me that the website (that I had previously tried to book on) had more cars on it then she did and she only had a very small yaris (I needed a car with AWD or 4WD). Not a good experience and will not be renting from this Hertz in the future.

Everything from the minute I walked in, to the second I left, they were amazing! The young man that…read moreworks there was very pleasant to deal with, took notice to small things and even went above and beyond to accommodate me when I questioned something on the first vehicle. I requested if he had another of similar, without hesitation he said yes and showed me two other models, one of which I picked. He quickly had it up front, the air running to cool the vehicle off because it was a hot day and after a few minutes, gave me my paperwork, wished me a safe travel, all with a smile. Thank you! Will rent from you again!

Our Jeep had a broken water pump and we limped into the Nock's Tire Pros next door (also a terrific…read moreplace, see that review). Wade Bishop, the manager at Enterprise, was out at another Enterprise location, but he connected with us by phone. When he got back to this Pocomoke City office, he quickly got us a car so we could continue on to Chincoteague while our Jeep was being repaired at Nokes'. Given the scarcity of rental cars these days, we felt extremely lucky. And Wade worked through our car insurance company to give us their lowest rate. We felt so lucky to get a rental so quickly and at such a good rate. Wade was terrific. He, along with Nokes, saved our Eastern Shore weekend trip.

From the owner: Need a rental car in Pocomoke City, MD? Enterprise Rent-A-Car is Here For It. Whether your car is…read morein the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our City Caliber Collision location today.

I was tryinag to get my car through inspection because of the DMV. I call Downs the woman says it's…read morenot my problem and hangs up. This is horrible for my business and family . I needed help and this center turned me away. I advise goin elsewhere this place has more work than they can handle.

I've been going to Downs for several years. Have never needed major engine work but they've done…read moreabout everything else for me. I started going to them because of comments from a couple of friends that drove older autos that had required major work - they had nothing but good things to say. I guess they make many others happy also because they are usually booked solid for a week or more so don't call them if you want something done the next day. When you do show up for your scheduled appointment they will have your vehicle done promptly.

bought my 2015 gmc terrain and it is a suv that wonderful. no problem with it it was a little…read morepricey but would go back again

Awful experience will never visit again…read more My husband and I purchased a 2009 Ford Flex. They told us that the next day they were taking it to get inspected and detailed. At 4:30 pm my husband had to call and check to see if we could pick the car up, he was given the run around and finally told him the car failed inspection. They gave us another car to drive in the meantime and we had to call again to see if we could pick up our car. I was told it had passed inspection, however a detailer was not available. The sales manager said he tried to clean it up the best he could if we wanted to come get it. Haha I think my dog could have done a better job, if he even did touch it. Driving the vehicle home, my husband heard a loud thump. It sounds horrible. The car was driven from their Salisbury store to their Laurel store and there is no way that person didn't hear this noise. We were told to bring it back down and they would fix it again and detail it.

Update: The manager was very helpful and very accommodating…read more He basically worked things out in a positive way and we give epic kudos and high fives to him. Unbelievable. I had reserved for about a week a full size car. Called like 3 times even before that. Supposed to pick me up at 11am being on a time crunch and they are way late only to find out they don't even have the right class of car on the lot. And no other options. DO NOT UAE THEM. They are not organized or together and at this point I don't trust them anymore. Very unprofessional

I reserved a car online. I received a confirmation. When I went to get a car I was told that there…read morewasn't a car. I don't understand why a business would rent a car to you when there are no cars available. I then called the Seaford number that was posted online and rented a car for this location. I drove to Seaford to get a car and they told me when I got there that there were no cars available. Apparently the number linked to a national headquarters.