my son was doing his sick sister a favor trying to sell her car. he talked to a salesmen named…read moreBrody. he explained the situation an the price she had to have. he also explained it was a 21/2 hour drive and if he could not get close to $8000 we would not make the drive . he said worse case he would have nock $400 off for tiers . long story short the pice of dirt offered $5000 . thinking we were desperate and drove 21/2 hours we would sell. my son talked to Brody this morning and told him I was concerned he was going to low ball use once we got there. that exactly what he did . both me and my son wasted 51/2 hours and $80 dollars worth of gas because this unethical pice of dirt thought he could profit off my sick daughter. karma is something he will learn about don't deal with preferred auto advantage in grand haven mi.

Broken Promise to customer The dealer did not keep their…read morepromise and it cost me $384. I was promised a spare key when I purchased my vehicle. The first salesperson was fired before I could complete my transaction. I was then referred to the Used Car Sales Manager Brian Speck who has been very nice through phone and email conversations but has repeatedly misled me and failed to resolve my issue. I ended up buying a spare key under the promise that the dealer would reimburse me. It has been 4 months now and no resolution.

I was involved in an accident and used this business to rent a car while my vehicle was being…read morerepaired. I dealt with the most amazing people there. Jawan (sp?) at the Muskegon location was beyond helpful!! His customer service skills are the best I have witnessed in a very long time. Kind, patient, considerate. I can't put into words what an outstanding customer service rep this young man is!! He should train other reps at different locations, he is just a natural!! Excellent service!! Melanie Dunham

Absolutely terrible management "Dren"…read more I had a $300+ item stolen when they "cleaned" the car and Dren did nothing to help out. Took me a month to get an answer on my stuff and still they did nothing to help out. She offered a free rental but it was for one day.... What is one day going to do for my $300 item. Will never be back there and tell anyone I can to never go there. People working the front desk are always nice and helpful, sucks they have a terrible manager with no morals.

I was traveling to Michigain from Kentucky, and 10 minutes out from our destination, the alternator…read morewent out in my truck. I called several service stations in the area, and understandably, they all had a 3 week wait. Walt Sicard called me back after a few minutes and told me he could take a look at it. Jeff and everyone at the service department were extremely helpful. It's never fun to have a repair on a vehicle while out of town, but Walt Sicard Car Company made sure we didn't have any issues enjoying South Harbor. Hats off to these gentlemen. He was extremely fair on pricing and went above and beyond to make sure my truck was fixed and back on the road safely.

On vacation in South Haven and had a tire go flat on daughter's boyfriend's car…read more Jeff at Walt Sicard was able to get plugged and did not charge us! He told us ahead of time if it was a simple plug that there would be no charge. They recommended tire changes soon but no pressure to buy. Honest all the way. if you are on vacation or stay in South Haven during Summers you can trust Walt Sicard Repair if you need them. Joe

Purchased a 2019 Nissan Versa Note Buying experience was…read moreawesome. Nice vehicle. Great People to work with. Rating is from a very experienced person from the car business, 30 yrs of working in dealerships. I highly Recommend this dealership.

I wish I could give this a better review because I support so many homegrown businesses from my…read morehometown, but for this, I just can't. I used this Ray Winnie Auto for a car rental awhile back. I was nervous to use this business as anytime I have ever stepped foot in the building or interacted with the staff, they have been less than courteous. The rental itself was great, no complaints there. That was arranged through my auto mechanic shop and they were phenomenal. However, anytime I have had to deal directly with the staff outside of that rental, years before or after, it has always turned me away. The staff are rude and yell across their desks to one another, the building inside is filthy, and you're given the impression that you need to make a purchase or leave. I promise Greenville has far better options than the cranky, cramped car lot on the corner.

Not sure how this place has such a high rating? Myself and many people I know over the last year…read morehave had nothing but issues. Biggest issue is they obviously don't test drive after repairs are done and if they do they don't care about their work! Not even going to go into all the issues, this place went downhill when Floyd himself stopped doing and supervising the work being done!

AWESOME service! Though busy, they instantly dropped what they were doing to get my tire fixed…read more Obviously, experts at diagnosing and completing the task. I will definitely return. You don't get service like that anymore. Thanks to Floyd's for helping me with a small tractor tire repair. Though busy, they took the time to quickly repair my tire and get me back to work. This small act has earned them a new customer and I will be back to buy tires