Their gate on the members lane fell off and hit my car a month ago and they are trying to blame a…read morenon existent previous car for it. Their district manager has a voicemail that is continually full and doesn't answer his phone or Email. Apparently they don't intend to fix my car. I provided an estimate of repairs the day after the incident. Very poor customer service. As a matter of fact it is nonexistent!

Great service. But, my opinion I think the wash and soap should be better for club members and…read morepaying customers. But, the overall is great.

I recently reserved a Full Size from Budget as I wanted to be comfortable for a business trip to…read moreLouisville however when I arrived I discovered that the options were limited and I was worried about what type of car I was going to receive. Once inside the friendly associate offered me a Toyota Camry, which was currently being cleaned and wouldn't be ready for about 10 more minutes or I could take a Jeep Compass immediately. The Jeep was a slight upgrade, as an Intermediate SUV, which did not result in an increase in my daily rental. The upgrade was nice, however as I started to drive on the highway I immediately noticed that the cruise control was broken, which made for a rather uncomfortable/annoying trip. In addition to the broken cruise control I discovered on my back home that the wiper fluid was empty after only a few sprays to clean off some unfortunate bugs who decided they wanted a closer look at my windshield. Overall the rental process was quick and simple, however next time I rent a car I will check all of the options I intend on using prior to leaving for my trip.

They falsely advertise FYI if you have First Premiere And or Credit one They dont accept this I…read moresent 700.00 for my family vacation and day of They refused to take My Mastercard even those they have the signage on the door for Mastercard Dont book . The man at the desk was very rude Next time I will Book Enterprise as the stage is always nice and helpful.

Love the work Andy's does they wasn't all that expensive the techs were very informativeread more

Andy's was recommended to me by Wood River Walmart when they discovered that my tires had structure…read moredamage from poor alignment. I called Andy's, drove up there, and they had me in right away. Jan was very helpful, and the waiting room was spotless. They have comfy chairs, a TV, coffee, water, and tons of magazines. They ended up getting my car done ahead of schedule (about 1.5 hours), and I was in and out stress free. Will definitely come back for any other automotive needs!

Received a 8:00 phone call to come in later to pick up our rental car. We arrived at 10 in the…read moremorning to pick up the car that we reserved months ago. The area around Enterprise had some downtrodden characters. Jack had a 2025 Mercedes cla 250 that was luxurious, clean & in good condition.

We walked on just before 10am to pick up our rental. Jack had called us asking to be flexible as…read morethere were no returns at 8am. When we arrived Jack was on the phone. It appeared to be a business We were upgraded to a Mercedes as a result. The car handled well. Everything went flawlessly afterwards. We returned the car in New Orleans.

Nothing! Pouring rain and we can't find our car. Clicker doesn't work…read more Call c meter can't give direct phone number to office

in a nutshell, I wanted confirmation about my charge as to not get over charged. I was literally…read morelaughed at for asking for clarification on who to speak with by an unprofessional lady and what I assume is the manager (white shirt and pink tie at 4:40pm on 05/31/25) at the service desk, and said I'd just figure it out myself. after asking two other employees, I found the check in lady, who didn't seem to know what she was doing. they were not going to check my vehicle for damage, which it had prior to my rental, and had no means of locating my rental information until I directed ANOTHER employee to return my vehicle for her to inspect and verify my charge. then a couple hours later, I learned that they charged me $100 for mileage, when I purchased unlimited mileage... basically, I don't know anything about their process, yet still know more than the employees there do about what they should be doing and how they should be doing it. I answered my own questions, got everyone on track, and exemplified what a business professional attitude should look like.