Terrible service. I booked a full size SUV 1 month in advance. The afternoon before my appointment…read moreI get a call saying they don't have any full size SUVs available they only had a minivan. I was promised a discount for the inconvenience. Not only did I not receive a discount but I was lied to by the worker saying the price I was getting was a discount. Though when I look back at the receipt it was the same price as advertised on their app. On top of that the van I received was extremely nasty.

I can not say enough to express how much better this location is than any other rental company in…read morethe area including other enterprise locations....from fast and friendly service to problem resolving. They know what they are doing!! Thanks Veronica and Kimberly!! Shout out to James at the corporate office as well!

Renting a car is normally not the most exciting thing to have to do, and then when you deal with a…read morerepresentative that is degrading and talks down to you. Even worse. Zack Hollis was so disrespectful and rude. Who talks to customers like that? Especially when you're just trying to get into a rental. I hope I never have to deal with him again. The next guy David, super easy and polite, took 2 minutes to accomplish what I was stuck on the phone with Zack trying to do. If you rent a car from here, ask to speak to anyone other than Zack Hollis.

We had a terrible experience with Enterprise recently and felt compelled to share it here. I can't…read moreexpress enough how terrible this location is and the worst customer service from ZACK HOLLIS, nasty, rude, full of microaggressions. We rented a specific car, but when we arrived at the location, I was given a completely different car without any prior notification. To make matters worse, they "upgraded" me to a vehicle that was damaged and we had no knowledge of this. We always record our rental cars interior and exterior for insurance and safety, then we were told by ZACK HOLLIS that there was no need to record because it was "new" vehicle. When we returned the car, nothing was told to us and to our surprise, we received an email asking us to pay for a damaged part???? Even though it was given to us in this state. The staff was incredibly rude and dismissive, refusing to acknowledge the problem or offer a suitable solution, when asked about it. The branch manager, David was absolutely useless and told us he was call and follow up and never did. I don't understand how we even got to this position. We've never experienced such unprofessional and discriminatory behavior in our lives. It's outrageous that a company like Enterprise allows such conduct. I strongly advise anyone considering renting from this location to think twice. Save yourself the hassle and stress - go somewhere else where you'll be treated with respect and get what you actually paid for.

giving a 4 star review and while everything was amazing and awesome there were 5 things that would…read morehave given it a 5 star 1) handing me a free map of the area 2) explaining the gas refill process better that they offered it as well for 30 cents more a gallon then the gas station 3) suggesting an upgrade to navigation and explaining what the law was regarding cell phone use 4) offering to print off my insurance I purchased at time of rental so it was in car 5) prewarning during initial booking that $200 would be held on my card during the rental

Hertz has been the best rental car company for over 20 years, and I've tried most if not all…read moreothers. Efficiency, affordable prices, and quality services.

Bought our truck from here. Paid too much for it. But it runs. Austin is a good guy, he'll work…read morewith you. The Taylor's are good people. Ms Kim is just about the sweetest woman you'd ever wanna meet.

Living in CT I began my search for a Corvette locally. I soon found out that though they were…read moreplentiful, not many are in great condition or for someone who is very particular about their vehichles, "Collector Quality" condition. Upon my Nationwide automotive retail website search, I stumbled upon a 2009 Chevrolet Corvette Z06 listed by Sunset Auto Sales & Classics. I couldn't believe the Mileage, Condition and Price the vehicle was posted for, so as the ad stated, I called "Whacky Wayne!" Upon reaching the man himself and having some southern gentlemanly small talk, we got to business! Wayne explained the history of the vehicle in detail and verified all my doubts were reasonable, but not worthwhile. As I later found Wayne and company are genuine enthusiasts and know more than just the spec sheets. The man is full of knowledge though he will modestly deny so. Seeing as the vehicle was located quite a few states away I discussed my logistical issue and the fact that I didn't want to make the trip to see the vehicle unless we had a general understanding on pricing and vehicle condition, Wayne kindly obliged and we struck a deal I was comfortable flying down to GA for on short notice. Wayne again kindly offered advice on flight cost (As the masters were shortly coming and pricing would spike), pickup and drop off from the airport to assist me in cost and time. Talk about Southern Hospitality!? Just a few days later I was in Augusta being picked up by the man himself. Had I known how busy this man is, I might have offered to Uber/Lyft myself over, but Wayne made no mind of it. The Car. Upon arrival to the dealership, all my doubts left and he gave me the time and space I wanted to verify the car was in the condition I aspired for it to be. IT WAS! A genuinely MINT condition 09' C6 Z06. We again discussed our position on the price which was very reasonable for the car and he assured me that if I was set on purchase, my word was good enough and that once I get back to CT we will deal with taking care of the finances and logistical problems (as I had to have the car shipped back to CT rather than driving). After introducing me to the team at Sunset Auto Sales, back off to the airport we went and Wayne even made time to grab lunch. Did I mention this was all done in one day? Multiple calls(and I mean A LOT) to discuss the finance and logistic issues were answered quickly and promptly at all times of the week. Wayne's suggestion on a respectable transport company led to a safe transport. Wayne with the assistance of "Madd Missy" helped me through the issues I had at my local DMV and gave me multiple avenues of contact to get any and all issues straightened out. Guess what? My local DMV didn't know, but Missy had sent all the correct paperwork, the teller at the DMV just didn't understand her job well enough. Haha I'd like to thoroughly thank Wayne, Missy and Chris for running a great and extremely hospitable organization down there in Thompson, GA. Feel confident as I am writing this review, that they will take the grandest of care of their customer.

Great Customer Service! My Fiancé traded in his truck and bought a truck from these guys. They…read morewere very fair on his trade in and there vehicles are high quality!! They don't have lemons like other used car lots. If you want a great used car and great customer service then I recommend using Sunset Auto & Classics in Thomson!! Will be back again for future purchases!!

The entire purchase was phenomenal. The owner even covered a few small repairs,when he didn't have…read moreto.

We traded in 2 nice car's for a 2019 HellCat Redeye. The owner was such an awesome guy. We drove…read morefrom Salem Va to buy. We traded in a 2018 Z06 and a 2016 Range Rover Top of the line V8. The owner was great during the whole process. We will come back to this dealership. We truly have nothing negative to say. We even left a CD in one of the cars and he over nighted it back to me. Wow Right!! 5 Stars all the way around!!

We had a very pleasant experience. Shanta was very friendly and professional. We were in and out in…read moreshort order. We had to extend the rental a couple of days, and quick phone call took care of that.

The Thomson, GA location is a horrible place to rent a car from and I hope that you are never…read moreforced to use them due to your insurance policy. Robbie (something?) is one of the rudest customer service people that I have ever dealt with and should never work in customer service. I believe that he may be some kind of manager, but the Enterprise company made a mistake hiring him. To start off with, my wife had to get a rental car due to someone damaging our van in a parking lot, so this was the only option that we were presented from the responsible party's insurance company. When she arrived at Enterprise, Robbie treated her like she was less than him and tried to force her to buy the extra warranty, ending with, "we'll just collect your deductible when something happens". Then, a few days later, the lemon that was provided to us no longer cranks (either due to the brake switch or starter, based on the defects/recalls listed for this car year/model). After several calls to get an answer at Enterprise, we were stuck with Robbie again and he answered, "Enterprise, what do you want?". This isn't how you answer a customer call. I proceeded to let him know what the problem was and his only response is, "we don't know what happens after it leaves our lot, but you can either call roadside assistance or have a tow company bring it back to us". Wrong again... this is your car, your problem, and you should at least pretend that the customer is always right and try to assist in any way possible. We will definitely never use Enterprise again and it will be my pleasure to ensure that nobody else does either. Thank you for wasting my time!