I want to express my gratitude to the employee at the New Bern Airport for assisting us in getting…read morea vehicle to return home. She understood our situation and worked hard to find us a vehicle that would accommodate our needs. Unfortunately I did not get her name but I want to let you know that you have an excellent employee that was working on Wednesday Morning at the rental desk.

Rented a car for NC to NJ. Got to NJ and was told the car needed to be returned to location it was…read morerented from!!!!!! We spoke about this 3 times maybe 4 how I was driving to NJ. I called them 5 times when I was trying to return the call and no answer. What a stressful and unpleasant experience!! Then I was told I would get a call from management. They called and left a message and I called back numerous times and nothing. DO NOT USE THIS COMPANY! Awful.

Ryan and Ramona were a pleasure to work with today. Exceeded my expectations in customer service…read more That being said, Enterprise Corp needs to get their head out of their ass. I wanted to rent one of the "out of state" plated cars in their lot and drop at New Bern Airport. They wanted to charge me a drop fee that was MORE than the actual car rental. I mean some poor schmuck probably had to pay a drop fee bringing car to Morehead City. Any Enterprise wants to "double dip" on the drop fee... it's a shameless scam for corporate greed. I wasn't having it. Dropped my rental back same day. Went nearly across the street to Avis who would be happy for me to rent a one way. Kept their car for a couple days before flying out. Well done Avis. You suck Enterprise.

Save your time and go somewhere else you won't get your car even if they tell you that it will be…read moreavailable. Made a reservation for 13 days , LARGE SUV was needed, For a family that required at least seeting for 7 people . Spoke to the manager nubia , confirmed that my car would be available at that time . 4 days later nubia gives me a call to tell me there would only be a small Nissan rogue available for our 7 people . She cited that the car was no longer available because all the larger cars went to big rock . -10/10. Stop interfering with peoples day

Absolutely best experience I've personally had at a dealership. Tim was super friendly and honest…read moreall the way through the process, I highly recommend to anyone, specifically new Marines looking for a vehicle. Great service!!!

Bought a 2015 Ram 1500 Laramie Longhorn 4x4 Eco Diesel from Tim in November 2020. Absolutely great…read moreto deal with on every level. Gage me a great price on my trade as well. Love this vehicle more than any truck I've ever owned. Of course the 27-29 MPG is amazing but the overall quality and comfort of this vehicle is awesome just as Tim Newton said it would be! Highly recommend buying from him!

Incredible rude and condescending operator. Would rather stand and argue with customers saying that…read morehe locks the doors in 5 minutes instead of helping customers get their vehicles. Avoid it if you can.

The man that runs this location in Morehead City, NC is the most unkind and unprofessional manager…read morethat I've met since I've moved to the a year ago. I rented a vehicle online that had a Lockheed Martin discount. Family has the opportunity to use this discount and make the reservations without employee. I rented a full sized vehicle for a few days. Pat was rude the minute that I walked into the office. Barked at me that I they only allow one customer in the office at a time. Privacy issues. I sat outside until he was finished waited to be sure he was ready for me and entered the office. He rudely stated that my Uber left and that I was lucky that he had vehicles in his lot. Not a "hello how may I help you?""Sorry for your wait." "Thank you for waiting." He was abrasive and rude. Asked me if my reservation was for work or leisure I replied leisure he frantically told me that I cannot use LM family discount because I'm not the employee. All this time I was texting my husband letting him know how disrespectful and unprofessional this person was. He went on that it was about insurance reasons and removed the vehicle and discount and asked if I was a USAA member. I was speaking with him in a monotone voice because he was so upset with figured I would try my best to temper the situation. I read him the LM code description and that spouses were also entitled to use the code that was entered and that LM also covers the damage waiver. I ended up getting a vehicle that was 3 times the price I originally secured and he would not change it. Another customer, a women, walked in during our transaction and he also barked at her about one customer at a time. She replied with sheesh and sat outside. I think he does this because he is a rude person and there aren't witnesses to confirm his ugly behavior. I was walking up to the door, still in the lot and he barked at me that I needed to get the mileage. I did was I was told even though I knew that was his job to check in all vehicles. There was a customer inside so I waited outside. He told that customer to wait outside so he can finish up with me. I recorded the entire interaction with him bc I knew it would be harsh. After a few minutes of his b berating Me, I told him that I was recording the conversation. Boy did his tone change for a minute. It was no better but he changed. He refused to refund my money. Told me I must be a horrible realtor and threatened to call where I work. Love that some stranger looks me up on SM to threaten my career. I made it easy for him and left my business card which his young associates tore it up and threw tossed it. I'm not sure if she was protecting him or was taught to treat people this way. He threatened that he was going to call the police if I did not leave once our transaction was finished. Of course I would leave, being in his presence was scary. I did receive my $109 credit and 3 days for free from Avis customer service. I guess being a manager who berates his customers losses money. Be aware when you go into this office. He should lose his job. It's hard to find people yo show up. This is the garbage you get.

I was told that i had to stand outside in the cold due to PRIVACY REASONS, not sure what that…read moremeans. Then after 20 mins of waiting in the cold, i went back inside and was told that i would be arrested for Trespassing, and the owner/operator called me a self entitled A-Hole because i refused to stand in the cold and then proceeded to say that he has dealt with fools like me before. Not sure how this place is still in business but Budget and Avis should consider a new operator. I have been told to wait outside due to privacy reasons, What is that? Needless to say, i cancelled my budget rental and will go to Jacksonville to rent a car.

Pat Brennan was incredibly rude, condescending, and downright venomous to me for no reason. Some of…read morethe worst treatment I have ever received as a customer. His behavior is unstable and he was physically threatening to the person I was with. Also the car I rented was covered in dog hair. Beware of this location.

Sha Richardson made all the difference for having a positive experience at Enterprise. She's…read morehelpful, friendly, fast & knowledgeable. She knows what she's doing! We will be back to this location again to rent a car.

After my car was rear-ended (and later totaled) I needed needed a rental. Enterprise really does…read morepick you up! The entire process was easy and the car I was given was clean. Everyone I dealt with in New Bern was so nice and helpful. Would definitely recommend.

​I will preface this review by stating that I have driven in excess of three million miles in…read morepassenger vehicles, in my three plus decades of emergency service provision after natural disasters. In doing so I have dealt with every kind of repair shop / service out there, the good, the bad and the ugly. Jonathan Weis at Jonathan's Automotive Repair is without a doubt and by far the best of the best. Jonathan's concern for the safety of travelers is evident and Oriental North Carolina is most fortunate to have access to this level of service and professionalism in automotive care. My wife and I were visiting Oriental when a mechanical issue developed with my truck. Fortunately for us we were only a block away from Jonathan's. I brought my truck to him and rode along with Jonathan on the drive to diagnose the issue. Jonathan was able to quickly and accurately diagnose the problem as being the front left wheel bearing / hub assembly. I requested that both the left and right assemblies be replaced to keep them in common service states, Jonathan was able to accommodate that request. In tearing down the front end hub assemblies it was observed that there were issues with the front brakes that should also be addressed. Jonathan provided photos and recommendations as to the proper repairs. I requested that the brake repairs be completed along with pinion seals in the front and rear differentials that had developed leaks. Jonathan was able to complete all requested repairs in a timely manner and at a reasonable cost. The communication, workmanship and cost of service were top notch. I live over ten hours from Oriental, however when future repairs are needed for my or my wife's vehicles, if possible, I will certainly come back to enjoy Oriental's unique atmosphere and Jonathan's excellent automotive repair services. Five star, 10 out of 10 and best of the best. Thank you Jonathan! p.s. I am posting this from my wife's account.

I have always had a positive business with Jonathan. I have taken all of my vehicles to him for…read moreyears and he always fixes the problem and recommends what he would do to ensure the vehicle is road safe. It is great to have a mechanic that you can count on.

Well the manager just hung up on me and said I am Not much…read moreof a loss after I told her that I would be not using Avis anymore because she would not stay for the last flight. This is the worst location and I would never rent from them again. EWN needs to kick them out of the airport.

Total BS! Confirmed on the phone that I had a car reserved only to be told at the airport that…read morethere were no vehicles available. Had email also confirming. New Bern, NC airport site is terrible! I was the last customer of the day and after they closed, there were 9 cars left on the lot!! Never had this happen with Enterprise!! Jody

Easy-Peasy! Reserved online in just a few minutes, and the EWN airport is tiny, so there's…read moreabsolutely zero chance to miss it and the staff for the various rental companies seems to support one another due to the airport not requiring a large presence of staff. The pick-up process was lightning quick and out the door to the parking lot I went, then quickly found my car and was on my way; Easy-Peasy!

I'm a huge fan of National Car Rental. I've been using them…read moreregularly whenever I have to travel for work. During the past 6-7 years I've had extremely few reasons to complain about National, but my experience at their location in New Bern, NC was not what would call a shining moment for the company. I arrived in New Bern and went to the National counter where I was told that, while they did have my reservation, they didn't have any cars. I felt like I was in an episode of Seinfeld. (Some of you will understand that reference.) No solution other than to wait an hour for a compact car or 4 hours for the class of vehicle I had reserved was offered.