the annual percentage rate is extremely high! we will be paying $40,000 for a $20,000 car, not…read morehappy at all, the car we got was terrible breaks were bad there is a creaking noise and the lady there was no help! will never going back there ever again!!!

I bought a car here only because I experienced some credit issues and needed a car. A month after I…read morebought the car I needed repairs which were under warranty with in a year I needed a new transmission. I have had nothing but problems. The rebuilt transmission didn't last 2 years. No warranty and still problems. I was sold a lemon. I was hit in a parking a lot and had damaged after it was fixed. I was told this car had been wrecked. I was never told this by the salesperson. I also called back 2 days later after I locked my doors and the key I was given never fit the door locks. Still has not been fixed. Every time I call they are not able to fit me to my schedule. I owe 1.5 years on this car. Once paid off I'm getting a different care that I can rely on. It's a nightmare and I would never recommend this place not even to my enemy.

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

I took my car to Happy Cars for a wash and interior vacuum. They did a fabulous job. There's no…read moretrace of dirt, winter salt or dust anywhere, inside or out. It looks like a new car. The price is reasonable, too. I highly recommend them. Great work, Happy Cars staff - thank you!

I had my wife's car detailed for our 14th anniversary and she loved the service and she would give…read morethem 10* out of 5*. thanks Happy Cars!!!

The absolute worst experience I ever had purchasing a car. I bought a 2016 Ford Focus ST thinking…read moreit would be a wonderful car for my son to take to college. The next day it started leaking oil and the check engine light came on. Just to name a few, I had to have a new Turbo, intercooler, spark plugs and several sensors replaced. Then after that, I found out number 4 cylinder was bad and had bad valves which cost $5500.00. Had the car for 11 weeks now and it's been in the shop for 10 weeks with $7000.00 so far in repairs. Do not go to this place. Bill M.

Bought a truck from one of there locations. Looked great till I now need to put $5500 not even 2…read moremonths in. Shops said they knew it was wrong before selling!! Not happy they said labor at $45 and parts at cost but don't trust them to do it right!! If u buy something for m them get it checked out first!!!!!!!!