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    Enterprise Rent-A-Car

    2.7 (39 reviews)
    Closed 8:00 am - 1:00 pm
    Updated a few days ago

    Enterprise Rent-A-Car Photos

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 months ago

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    4 months ago

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    3 months ago

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    1 year ago

    Absolute joke. They DO NOT warn you that there is a 100% fee for tolls... $15 in tolls and $15 in "enterprise service fee" TRASH

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    8 months ago

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    10 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    10 years ago

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    14 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    10 years ago

    I rent from this location about once a month and have been very pleased. Staff very helpful .

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    9 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    Ask the Community - Enterprise Rent-A-Car

    I've about had it with these guys, what have you found for a local replacement?

    Hi Jim! If you are looking for another local branch our Reservation Specialists at 800-736-8222 would be happy to help you find a different location. If you need to discuss a concern about this local branch please send us an email at… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Enterprise Rent-A-Car

    First time at the Lutz location, and I'm very satisfied with the service and professionalism displayed by Trey.

    Mentioned in 2 reviews

    Read more highlights

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    Willow Bend Automotive - We service all cars including imports! Even those that aren't red. From Tires, Brakes, Alignments, and Oil Changes to Timing Belts.

    Willow Bend Automotive

    4.1(46 reviews)
    2.0 mi
    Discounts available
    Available by appointment

    They responded quickly which was great and appreciated…read more I wanted my shocks and struts to be replaced, and I independently purchased them because I wanted a warranty on my parts . However the response was that they don't install parts purchased from the customer . I had a follow up with a question which was why don't they install parts pre purchased - because I'd like to have a warranty on my parts . The response was "we don't provide warranty " , which I knew they wouldn't provide warranty on my parts since I pre purchased my part with its own warranty and they didn't answer if they do provide warranty on their own parts and labor . My main question was why don't they install pre purchased parts and I was hoping they gave me another option alternative option. It was a missed opportunity was they didn't give me another option for the service, such as offering me warranty on parts and labor if I used their service/business . Maybe even educating me as a future client as to the why their business doesn't do that . Overall the response was quick but my question wasn't answered . They do offer the service but didn't really offer anything after I said I had pre purchased a part . Thanks anyways for the quick response!

    The Price originally quoted was great, But then opp is going to be even more. They for got to…read moreinclude my tire rotation and want to charge me $32 more. Bad Business

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    Meineke Car Care Center - Brake fluid flush

    Meineke Car Care Center

    4.3(50 reviews)
    0.7 mi

    The staff kept me updated throughout the process of my brake change…read more I was informed of the price ahead of time and was not hit with any unforeseen changes during repair.

    I had a very concerning experience here and would not recommend this shop based on how my situation…read morewas handled. I originally brought my vehicle in for a diagnostic/coolant issue. The shop sent an approval/deny request by text for additional work, and I did not approve it through that system. I also only asked questions about pricing over the phone. I called because they wanted to charge me almost $500 for a part and around 200 for labor. The OEM part goes for no more than $130. On the phone call I did not clearly authorize the repair. Despite that, I was told the work had been done. When I questioned it, I was told I had given verbal approval, which I disputed. I was not willing to pay 700 plus dollars for this repair when I knew It was not worth that. I told them to go ahead and remove the part they replaced and give me back the original piece. This ended in a heated conversation over the phone. When I went to pick my car up, I asked questions about what was done and tried to get clarification, I felt like my concerns were brushed off, and I was not allowed to speak with the technician who worked on my vehicle. They refused all communication and I was asked to leave. After leaving, I noticed serious issues related to the coolant system. My coolant reservoir was completely empty, my heat would only work while driving and not at idle, my coolant temperature reached 258°F while driving, and I found what appeared to be a loose hose/coolant residue and a damaged or broken-looking cap/part near the reservoir area. I am including photos of what I found. Regardless of the disagreement about authorization, my biggest concern is that my vehicle did not appear to be returned to me in a safe or properly completed condition. I paid for the diagnostic, but I left feeling extremely uncomfortable with the lack of communication, the lack of clear answers, and the condition of the vehicle afterward. I would strongly recommend getting everything in writing, asking for detailed documentation, and carefully checking your vehicle before leaving this shop. Or avoid this place at all cost!!!!!

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    Meineke Car Care Center
    Meineke Car Care Center
    Meineke Car Care Center

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    Christian Brothers Automotive Land O' Lakes

    Christian Brothers Automotive Land O' Lakes

    3.7(52 reviews)
    2.5 mi
    Certified professionals
    Parts & labor commitment

    We got our car an oil change, the tires rotated, a new battery, and a few other things…read more We have always noticed Christian Brothers, but never thought to go there. My husband wanted to try a new place. We are happy we did. The customer service is great. Very welcoming. No "Gen-Z Glare". The inside waiting area is nice and relaxing. I would not have had an issue waiting there while the car was getting maintenance. However, our car was going to take awhile. They offered to drive us home and pick us up. This turned out convenient because we were able to continue our day at home. Highly recommend.

    Kristen and Kevin helped me. The lobby is immaculate. There is a coffee machine and snacks…read more Everything looks brand new. The exterior and grounds are clean and tidy. I recently had an alignment performed. I had serious concerns following the service. I have a Toyota 4Runner that just had new tires installed at Costco immediately prior to scheduling alignment service. There were 33,500 miles on the vehicle. The vehicle was in perfect condition. Prior to alignment, there were no signs or symptoms that indicated needing alignment. The reason I scheduled alignment was because Costco recommends alignment every 12.000 to 15,000 miles. I used the Costco program for a referral to Christian Brothers Automotive. Before the alignment, the vehicle had no steering wheel play, drove perfectly straight, and the steering was tight and responsive. After the alignment and before taking payment, Kevin showed me the attached measurements. He explained that a negative 2.9 caster measurement on the left and right indicated major problems that are expensive to repair: steering rack, tie rods, ball joints, and linkage. I asked Kevin how these very serious and expensive problems could suddenly appear on such a new vehicle. He provided no answer. This was a shock. I have had many services on a regular basis and no mechanical problems existed. There were no signs or symptoms indicating that my vehicle needed any repairs. Toyota has used Six Sigma principles for more than 35 years and is recognized for having one of the lowest errors per million of any automobile manufacturer. In my lifetime, I have not had a single costly or serious issue with a Toyota or Lexus. After alignment service, I experienced significant steering wheel play. The steering was alarmingly loose. I could move the wheel left to right a great distance without an immediate response from the vehicle. The vehicle pulled strongly toward the center of the road. A second of inattention or glance away from the road could result in a cataclysmic head on collision resulting and death to multiple drivers. These issues - loose steering and center drift - did not exist prior to service. A drift to the center line is extraordinarily unusual. A negative 2.9 front left and right measurement causes loose steering wheel play and the very unusual drift to the center line of the lane. This measurement could have alerted Christian Brothers that the alignment was not done correctly. Instead, I was led to believe I needed thousands of dollars of repairs. The caster measurement is normally a positive 2 to 6. A negative measurement is very unusual and indicates the alignment was not done correctly or there are the very serious and expensive repairs needed. Google says: 1 Negative caster of this magnitude can cause: 2 Excessive steering wheel play and looseness. 3 Reduced self-centering of the steering wheel. 4 Poor straight-line stability and drifting behavior. I called Christian Brothers immediately after leaving and Kristen gave approval to come back. I am thankful that I went through Costco because I was not sure what would happen. I asked Kristen about a fuse when I arrived. Kristen said it was $175 for diagnostics and explained that some vehicles need a $400 software to repair some issues. For example, a new Jeep had a drivers seat lumbar support stuck in the fully extended position. This could only be repaired with a $400 software update. Members of the fellowship appeared to come in for service, call the owner and chit chat with the owner in the lobby, get service at no cost and immediately leave. After the alignment, I was worried. I did not sleep the night before returning for the alignment measurement adjustment. Christian Brothrs completed a re-inspection of the alignment measurements. The caster angle measurements appear to have a positive range. The steering is once again tight and responsive and there appears to be no unusual center drift at the moment. My vehicle is back to normal and has tight steering responsiveness and no unusual drift. This was a stressful experience and emotionally exhausting. I missed work on 2 days to have the work done and repaired. After the alignment was repaired, the AC was blowing hot, even when turned off. My AC was ice cold before I went to Christian Brothers. Now, it blows lukewarm. I did consult Google about this issue and talks to a neighbor that worked in an auto dealership for 30 years doing maintenance and repairs on vehicles and has had his own business for the last 10 years. I have seen my auto mechanic neighbor consult Google when I have a question about something. I also see my welder neighbor, who has been a welder for 40 years, consult Google on some repairs that are not directly related to welding even though he has decades of experience with electric, plumbing and refurbishing and repairing boats and vehicles. Going to Christian Brothers was a terrifying nightmare.

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    Christian Brothers Automotive Land O' Lakes
    Christian Brothers Automotive Land O' Lakes
    Christian Brothers Automotive Land O' Lakes

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    Enterprise Rent-A-Car - carrental - Updated June 2026

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