I've been renting from them for five years now (every time I've visited Montréal) and I've always…read morebeen very happy with their service and quality. Can't say enough good things about these guys.

I rented quite a bit of cars from different companies, but this Avis location is very special. It's…read morevery conveniently located and if you take a car for a few days and stay in area you can use hotel 10 parking (unofficially, but you will get a gate code from Avis) The most important thing is the proprietor of this place. Shabab is incredibly helpful and awesome person. Over time helped me to get very good deals on upgrades and called me when I forgot to top up the tank instead of charging me 3$ per liter. A+

La peor experiencia con una compañia de alquiler. teniamos…read morereserva pagada. Tardaron una hora para entregarnos el coche. Un toyota corola antiguo, muy bajo, sucio, con mal olor. Sin gps, sin posibilidad de usar el celular. Los retrovisores muy malos. Un desastre de coche y un desastre la solucion que nos daban: NINGUNA. Solo esperamos poder llegar a destino con este coche viejo.

DO NOT RENT FROM THIS COMPANY. I don't write reviews, so use this as a good guide. I rented from…read morethis company, specifically this location in October 2022. I reached out to corporate about this issue and was ignored, so I want to warn any future customers. When I rented the managers special which should have been a small car, I was given a grand caravan. Not a big deal at the time, but then while on a day trip to Vermont, USA, my tire randomly blew up at 11;20pm! There was no spare tire, or even a donut tire. And to make it worse, even if there was a spare tire, there was no jack to be able to change the tire. After now dealing with that in the dense forest of Vermont, on the interstate highway, when I called the road side assistance, the worker was very unprofessional. They told me to call an uber or taxi.. but I'm on the side of the road, which doesn't give an exact address to be picked up at, so I was left stranded. I was told by the emergency road side assistance worker that "If I don't get to the airport location before midnight, I would be screwed" in terms of getting back to Canada that night. I was advised to call a ride, however that would happen since I was on the side of a highway and have no pickup location, and leave the vehicle on the side of the road for when the tow truck gets it. I asked very kindly if the rental location at the airport could stay open for a few minutes past midnight to give me time to get there, and was told no, and that I would have to rush there. After arriving at the airport location (driving on the rim of the flat tire, since I needed to get there and no ride share company, taxi or uber, would get me), the worker was incredibly rude, and even began to deny me a new rental because I was going to Canada, even though on the phone I was told a new rental would be ready for me at the Burlington Vermont airport location. After a few minutes of begging the counter worker to give me a rental to get home, he finally did, but it took a lot of convincing. Now with the new rental, I go to return it to the original rental location (Montreal Decarie location), they told me to bring my rental to the airport location. I at the time had a full tank for the proper drop off location, but now I was told to go to another location, which I had no time to fill the little bit of fuel used to get there, and was charged $25 in fuel charges. I tried reaching out to corporate, but was basically told I would be given no help. Quiet sad such a big company would treat there customers like this when they have issues with their products, and offer little to no help. Sad.

The good news: the cars are just fine. They go forwards, they go backwards, they turn corners, they…read moreeven have heating and air conditioning and stereos. You know, they're cars. The other good news is that the people behind the counters seem fairly sharp and on the ball. (I've been to other Discount outlets in the past that I suspect were more into providing employment opportunities for mentally challenged individuals than they were into renting cars to customers.) The bad news is that Discount is congenitally unable to provide cars to customers in a reasonable time. It ... just ... takes ... FOREVER to go through the simple process of handing over your license and credit card, signing some forms, and getting a car. And when you're in a lineup behind 4 other customers, each of whom takes inordinately long to be processed, you just wait and wait and WAIT. Ugh. I've had similarly awful service at other Discount outlets. I don't think it's this location. Bottom line, somebody at Discount HQ needs to Google "business process reengineering" and find a faster way to go from "here's my license and credit card" to "here are the car keys". Their competition can do it ... why can't Discount?

Here discount is trash af. Made a reservation a week ago and they don't even have A car. They…read moreshould've at least informed me before i went to pick it up. But they didn't. Well done

Our experience started off with a misunderstanding and Thomas was efficient and helpful. Although…read morehe had nothing to do with the original misunderstanding, he compensated us and was very kind. He turned our experience around and we will definitely use Enterprise again. Thank you Thomas, much appreciated!

I recently had a very disappointing experience with Enterprise Rent-A-Car in Montreal (Outremont…read morelocation - 5403 Boul. St-Laurent). I rented a Toyota Camry in August 2025, booked through Costco, with a planned return later that day at the Ottawa Airport branch. During pickup, I did a detailed walkaround and pointed out several areas of concern. The staff member seemed rushed and repeatedly said that "any damage under an inch would not be considered." The issues I noted were acknowledged and marked as known damage at pickup. I drove the vehicle directly from Montreal to Ottawa (a 2-hour trip with no incidents), stopping only briefly for gas. When I returned the car at the Ottawa Airport location that afternoon, the representative confirmed that several damages were already listed as "known," but then pointed out two small dents -- one on the roof and another near the windshield frame -- that I had not noticed. I took photos immediately, as advised. Two weeks later, I received an invoice from Enterprise claiming I had damaged the right front fender -- something that was never mentioned at drop-off. This completely contradicts what was observed and recorded by their own staff at the time of return. Given the short rental period (6 hours), the direct route, and the inconsistent information provided, I believe this damage claim is unfair and possibly misattributed. I've rented from Enterprise many times before, but this experience has seriously shaken my confidence in how fairly they handle post-rental inspections and claims. I strongly urge others to take detailed photos and videos at pickup and drop-off -- even if staff seem dismissive -- to protect yourself from questionable charges.

Oh my god the worse company . The salesman is so rude and we stay outside in Sun for half hr …read more Never recommended to anybody.

Very friendly staff. Pick up and drop off was easy and smooth. No pressure and no hidden frees…read more Very fair and competitive pricing.

Priceline had this at 4 stars. Reviews on Priceline said the wait was usually 15 minutes or less…read more This was favorable compared to the other companies that were 2 and 3 star for wait time. There were 3 agents working for both avis and budget customers. The line had at least 25 customers deep the whole time I was there. Over an hour to get to agent only to find that the cars were not cleaned yet and would take another 30 minutes. Horrible way to start your trip. Enterprise, Alamo and thrifty line were much shorter. This is as much a review on the accuracy of priceline as well.

Rented here for the first time last Christmas and was very pleased. The manager, Tony, was very…read morefriendly and helpful, gave us a free upgrade to a small SUV. This location is very convenient for people staying downtown, as it is in the main train station and connected to the Metro and the underground city.

Excellent service from Troy! Made things fast, easy and had us on our way in no time. He was the…read moreonly one at the desk and was handling multiple customers at once. Highly recommend renting from here and hopefully Troy will be there to help! Great experience.

Troy and Natasha provided an excellent service for us in our need while in Plattsburgh…read more Because our car was undrivable (collision with a deer), Natasha picked us up and drove us in to the Enterprise facility to sign paperwork, pointing out various sights along the way (we were in the area 300 miles from home for a short getaway). The car had only 8000 miles on it and was pristine. We were in and out and on our way in no time at all. When I had some questions Troy was happy to help, patient and informative. Highly recommend.

My first time renting a car in Montreal. The last time i was here in town, i did not rent a car…read more Because i was only here for a few days. I love the selection of crs they had available. The car i picked suited me right. They have legitimate staff and cars here. and i like them.

This place is a complete joke. Do not get car from this location, as they do not have any cars…read more Waited two hours so far and still no car. National rep has gone home for the day. Only one guy working and just keep on giving us excuses after excuses.