During these times of uncertainty it was great to have people that emphasize with your situation…read moreand willing to assist you. Justin did just that. I called a day before I needed the rental to ensure they had vehicles. After we spoke of the logistics I went online and reserved the vehicle. Having to take off time from work, get a vehicle to pack up my daughter's dorm room hours away and return in a timely manner my stress levels were a little high. The process was a breeze. Justin was there in the morning when I picked up the vehicle. He adjusted the seats inside the vehicle so it would be easy for me to load it up. They ensured there was space at the rental location for me to leave my car which my daughter picked up later that day. Shaniya went over all the logistics on her trusty iPad and quickly sent us on our way. In the return the next morning Justin was there to greet me and drop me off home. Thank you Enterprise Staff for being there in a time of need. It is greatly appreciated. We will definitely be back again.

During my rental time the tire pressure light came on. When a local technician came out to check it…read morehe said it was shameful that they would rent a car with tires in such bad condition. His recommendation was to stop driving the vehicle. I had to drive an hour round trip to trade out the vehicle at the next closest Enterprise location.

Everyone was nice and I easily extended my reservation multiple times over the phone. The bill was…read morescary, but that's because I had the car out for over a week. Linda shuttled me home, she is the coolest! She made my day by being kind and friendly :)

I have rented from Triangle Rent A Car on many occasions for our catering business and everyone of…read morethe experiences have been seamless! They are professionals, the vehicles are always clean and ready to go when I arrive for my pick up, and they are less expensive than their competition with much better service!

Our rental experience was just amazing! Mr Toney definitely has the customer's satisfaction at…read moreheart. He will tailor to your specific needs. We rented a very nice and comfortable minivan. We didn't have any issues with our rental. It's rare that you find a business that's professional but personable. Thank you so much to the wonderful people at D C T Auto Rentals. We will most definitely be using you again in the near future. The next time you need a rental go ahead and give them a try. You will not regret it. Warmly,The Anderson family

From the owner: We offer Premium rentals for all occasions: Business travel, Vacations,Special events…read more

If I could give them zero stars I would. AVIS, CHANGE YOUR…read moreSIGNAGE! Picking up the car was easy. Returning it was a nightmare. I attempted to enter the Avis lot and the signs are Misleading. The sign says DO NOT ENTER severe tire damage if you do. So I exited and went around. Directions led me to exit the airport. I did this 3x. So I entered the do not enter entry and was told by two different young ladies two different directions to the drop off. When I got to her the third time I said listen. I'm gonna miss my flight if you give me wrong directions again. Finally she tells me where to go. I get on the shuttle bus and everyone has the same complaint. Avis you've got to do better!

Choose any other Avis in the Rayleigh area. I experienced exactly what others describe. So hard to…read morefind in this on a one way street. It isn't clear that the office is inside the hotel. I got yelled at for parking in the hotel pull in rather than the parking terrace across the street, as if I was supposed to know that. I informed the employee that when I picked up the car elsewhere it had not been vacuumed out first. He exclaimed that he did not believe that and looked at the passenger seat floor (I had no passengers) and declared that they would probably have to steam clean it and that they would charge me more. I said they better not! However, they ran my card for an additional $120. I filed a complaint with Avis headquarters about a week ago but so far have heard nothing!

The worst car rental experience I've ever experienced. They are running a scam. I was charged for…read moreadditional fees ($400) without running them by me. When I asked what the fees were for, I was told "daily fees". They did ask me if I wanted toll coverage and when I asked if there were even tolls in the area I was going to in, they immediately said yes. There were in fact ZERO tolls. When I called the next day after reviewing the "fees", there is only a number that connects you to "customer support" in another country. They could not help with anything, including offering a phone number to the location. They recommended I just drive back to the location (100 miles away). Additionally, after checking in, they sent me out to find the car by myself in the dark with my two small children. When I couldn't find the car due to lack of signage, no one would help me. People just sat around and pointed while I hauled around my children and luggage giving me general directions that sent me in circles. They treated me like an inconvenience. Shoutout to the one amazing employee who finally helped. I was in tears leaving the location.

I picked up a car from the airport location and I thought I checked it well enough that I didn't…read moresee any damage. It was at night. The next morning when I was driving as the sun came up, I noticed a crack at the top of the windshield. I was alarmed but figured they already knew about it. Nope. They ended up making me pay for windshield damage. They have ghetto trash working the return lot which explains a lot to me.

What excellent customer service. Megan was very professional and was able to meet my car rental…read moreneeds. I look forward to working with them again in the future.

From the owner: A Xpress Rental Cars provides late model, low mileage vehicles on a daily or long term basis. We…read moreoffer competitive rate and friendly, home town service.

This is probably the most sketchy rental car I have ever been too. Here's why. I arrived there a…read morecouple days ago very tired after a long day looking for a car. . There was nobody there and it took me almost an hour to get a car. Third they are not transparent on their prices. Fourth their cars are really used, like really ( more than 160K miles). The car I rented had the engine light on. But most importantly, the salesperson I don t remember his name stole me money and some personal items that I left on the counter. Instead of calling me back, which an honest person/ business owner would have done they just say oh no it's not there. The day after he was "off" and only come once a week. I know that I forgot these things there because that was the last place I went to. Anyways, i wanted to go their to promote local businesses instead of going to a large rental car company but if you steal and treat your client like sh*t, you don t deserve support.

From the owner: Angel Auto Rentals provides personal vehicle rentals - no credit card required…read moreWe provide customer pick-up service - Raleigh only.

I strive to be a low-maintenance traveler, no matter whether I am traveling for business or…read morepleasure. I've been an Alamo Insider member for many years, a membership that usually provides me the ultimate convenience upon landing--walking straight to my assigned car and heading out on my trip with zero friction, and I reserve my vehicle ahead of time using the Alamo app. While Alamo typically nails this "easy" experience, my recent stop at the Raleigh-Durham airport didn't quite deliver the "easy" experience I've come to expect. Upon landing, the Alamo app indicated I'd still need to visit the counter for a car assignment. RDU still requires travelers to board a shuttle bus for transportation to the rental car lot, but thankfully, the buses run frequently so we didn't wait long. When we arrived at the lot, I was mildly discouraged to see a line snaking out of the office with only one customer service rep on duty. However, kudos to the on-duty manager for quickly recognizing the queue and offering to process several reservations at the adjacent National desk. The customer service rep who helped me was great at getting our trip back on track -- I had my license, credit card, and reservation number ready-to-go and they didn't try to push any "add-ons" like the collision damage waiver or satellite radio, which I appreciated (but am sure that Alamo's corporate overlords at Enterprise Holdings will be disappointed to read). I was, however, somewhat frustrated they didn't have the full-size hybrid sedan I originally requested, especially since I had a lot of driving to do. (At this point, I'm reminded of the Seinfeld episode where Jerry exclaims in exasperation: "You know how to take the reservation, you just don't know how to hold the reservation. And that's really the most important part of the reservation: the holding!") I was initially assigned a Kia K5 from a lower vehicle class, which showed significant wear and tear and several dings upon inspection. When I returned to the office to request a different vehicle, the rep handled it professionally and quickly found a 2026 Toyota Camry hybrid with less than 3,000 miles on the odometer. The rest of the rental went smoothly -- the nearly new Camry performed perfectly and the drop-off process was a breeze. While it wasn't the "straight to the lot and go" experience I usually enjoy, the staff's hustle, politeness, and willingness to fix the vehicle issue was definitely worthy of a 4-star review.

Located right outside RDU terminal 2, shuttle ride is 5 minutes. Picked up my car very late and was…read moregreeted by Vincent who was manning the night desk. He was very pleasant and helpful. Upon returning my car at 0400 Vincent was there to receive me. Cheerful and upbeat. Handled my return quickly.

Rented a standard car for a business trip from National. Picked up and dropped off my vehicle at…read morePhiladelphia International Airport. After retrieving my bag I walked out and the National / Alamo shuttle was there within a couple of minutes. Wasn't sure about my Emerald Club status so went to counter. Agent was very friendly and efficient. He checked me in quickly and sent me off to the Emerald Isle to pick my car. There wasn't a large selection available but I picked a red VW Jetta. The car was clean, full of fuel and ready to go. It was a great ride. The only negative was that both key fobs were permanently wired together; I don't understand why they do this. It's really annoying to have to carry something that bulky in your pocket or in my case on my belt loop. All in all it was a good experience. The check-in process was quick and painless and they got me to the terminal in plenty of time for my flight.