I never imagined that renting a car, which I had to do because my own vehicle was in for repairs,…read morewould be so pleasant! One of the courteous, friendly staff picked me up from work and drove me to the Enterprise location. The paperwork process, which generally seems to take forever, was smooth and streamlined, accomplished via a tablet. The car that I got was their most economical option: a Ford Focus. It was a great little car, so clean and with all the modern electronic features. It was so fun to drive, and I was a bit sad when the time came to return to my own, very dated car. With a lovely fleet of vehicles and courteous, efficient services, Enterprise Rent-A-Car is where I will return whenever I need a car rental.

Fast. Efficient. Great service and friendly staff…read more Came in and was greeted, the phones were off the hook and they told me to wait a moment. Only was about a minute wait. Picked up my car and was on my way

Not sure why these guys got bad ratings, I've been coming here since I moved to Ajax from Toronto…read morewhich is about 10 years ago. Theyre friendly and easy to work with! I've got no complaints.

Rented a Kia Soul here a few days ago and returned it today. Great prices, check in and out was…read morevery fast! The staff were very friendly, helpful and willing to answer questions without making me feel rushed. Will rent again when/if needed!

I rented a 7 seat van at enterprise car rental located at 2005 Egligton Ave E Scarborough Ontario…read morelocation. The representative Mr.Deep Shah was an exceptional customer service person. Very friendly helpful polite person. His recommendation of the choice of the vehicle was extremely excellent. We all had a comfortable ride throughout the entire trip. Deep definitely needs a big SHOT OUT.. On the other hand, I did NOT like the Way the Location manager spoke with me when I called during the initial days I was booking the vehicle. Very unprofessional and rude comments one would not expect from a manager. He definitely needs to learn professionalism when speaking to customers. A couching by the area manager is a must on behavior and customer service.

I rented a car from this location on July 18 and I can't say enough good things about the excellent…read moreservice I received. From pick up to drop off everything went smoothly. The staff are really nice and friendly and were very helpful. Graham helped me sort out a few glitches with the online reservation process and was very patient. All in all it was a great experience. Very good customer service and staff are pleasant and professional.

Vehicle smelled a bit odd upon pickup, chemical/scented cleaner like. Next day, it smelled more…read morelike smoke/fuel. Phones weren't being answered, so I went to the location and the were absolutely slammed out the door almost... first snow fall of season = accidents = rental demand. Despite that, Vincent took care of things like a complete pro and Ryan backed him up nicely. This dynamic duo are doing a bang up job running the show over there on Laidlaw. Great work gentlemen! A++

I've had to rent a car from this location twice, and both time were smooth and easy. When it came…read moreto having additional drivers approved to drive the rental car as well, it was easy to show their license and get them added. It would be great if this process could be done online to avoid the trip to the rental office, but it's a quick stop to get it done.

The staff at the woodbine location are excellent. They explained all the details in a clear and…read moreconcise manner and addressed all inquiries with patience and care. A shout out to the Asst Mgr - DJ. She was my first point of contact and made a very lasting impression of a person who cares about what she does and it shows. The other staff are just as great. Well done in picking the right people - friendly and knowledgeable. Overall, a very very pleasant experience!! JC

This location on Woodbine in Markham is the best location by far. I've rented from several…read moreEnterprise locations and all have been pretty good but this particular location stands out. The manager Lijo and and Regional manager, Kyle were so helpful and capable in helping me get out of a bind when I needed a pick up truck for a particular move and the other places messed up my reservation. Kyle and Lijo went the extra mile to solve my problem for me. Professional, friendly, copmpetent! Awesome !!!

What rental company sends out a car with no snow tires following the worst snow storm in the…read morehistory of Toronto and then closes for the weekend?? The first time the car wouldn't start they sent someone fairly promptly who identified that the brake was on. If you don't know the software of a 2025 car you might not know that. Once home the car got stuck parking and won't move and won't start and they're closed because it's Saturday (errand day!). If you rent a car from them and don't drive a fully automated car get complete instructions and a handbook and if it's winter, demand snow tires. It's a nightmare driving otherwise.

I rented a car from Enterprise on Dovercourt and had a fantastic experience…read more Excellent, excellent customer service. I was very impressed, and they even drove me to the subway after I dropped off the car. Thanks!

Fast friendly service. Explanations of all charges, no surprises. Appreciate the rides to pick up…read moreand drop off

I have been renting cars, mostly from Enterprise, on three continents for over 12 years. So, as a…read morefrequent customer who rents cars for business and leisure, from a 1-day to 2 to 3-week periods, I can say with confidence that the team at this location is the best in class! I know most folks at Enterprise provide great service/experience compared to other car rental companies, but Romeo, Wajeeh and the team on Laird Dr take it to a whole different level. I used to rent from another nearby Enterprise location, and when they were transferred to this location, I switched to renting from their new location. They both strike the perfect balance between friendly and professional. Excellent prices, efficient pick-ups and drop-offs, great collection of mostly new cars, free premium upgrades and early pick-ups whenever possible, and excellent handling of any issues with car and/ore before or after the rental, as well as safe keeping anything we forget in the car after drop-off (phone, sunglasses, etc.) All in all, exceptional experiences and an amazing team behind all of it. I pretty much exclusively rent from them for any trip from Toronto, and they are my first recommendation whenever anyone asks me for the best place to rent a car in the city.