just an update on this location because obviously there hasn't been any reviews in years- there is…read morea trio here including the manager "sonam" who were extremely accommodating, friendly, AND personable! getting the car was seamless on its own, but their warm personalities made it a wonderful experience. if you want an easy car pickup with michelin star service, this location is IT! thanks again y'all!!!

This location is horrible. My mother called this location literally 2 hours before to confirm that…read morethey had a car available to rent. They confirmed her reservation and even confirmed that she will be paying with a debit card. When she got to the location, they told her that they do not allow debit cards, then continued to escalate the situation by refusing my mother's credit card and refused to let her call my sister for assistance since we are from out of town. DO NOT COME HERE!!!!! The end result was that they told my mother that they had given out her rental and they didn't have any more vehicles. What kind of business are they running? Extremely unprofessional!

Ariel was fantastic!!! His customer service was excellent…read more He was extremely helpful, informative and accommodating with my car rental pick up process and drop off. The vehicle I received was perfect for me. When I dropped off my car, he was kind enough to assist me with my luggage when my ride arrived. I will definitely be using enterprise for a long time to come. Ariel is an asset to your company!!!

I experienced the most horrendous customer service in PENTICTON, BC ... I reserved a SPECIFIC…read morevehicle over a month in advance and was even confirmed by agent the might before..I had to walk, take a bus an hour and walk again only to be told my vehicle was mot available. I was forced to take an inferior one or be stranded and not go to my DAD'S 90TH birthday and family reunion! I made it but not without a delay, a sore back from the " monster truck" and many other problems this caused me. The whole time, enterprise never offered a viable solution to a simple issue!

I had a very good experience renting a 2022 Toyota RAV 4 (standard size SUV) from Enterprise's…read moreBridgeport location this past weekend. I used it to drive a group of girls for a Bachelorette party to and from Whistler. I had scheduled the pickup for Friday at 8am and the drop off for Monday at 8am. I showed up 30 mins early for pickup and was greeted by the staff, who informed me that my vehicle would be ready soon. Then I watched as they vacuumed and sanitized the entire inside of the vehicle. And they washed the outside as well. I did online check-in 2 days in advance so the entire process was very quick and efficient. They explained all the rental details to me and had me do a walk around of the vehicle to check for any damages. I had a few questions about some of the controls inside the vehicle, so they helped answer those questions for me as well. All the staff I spoke to were super friendly and helpful. The vehicle was super clean and in good condition. It drove nicely. I had zero issues on the road. I showed up a few minutes early to return the vehicle and they were already ready for me. The return was even faster than the check-in. Renting a vehicle is not cheap. But the fact that I received such great service from these folks means that the next time I need to rent a car, I will definitely be coming back to them for sure. Thank you Enterprise Bridgeport for your outstanding customer service!

ICBC customers Beware! Enterprise called my after being notified by either ICBC or the autobody…read morerepair shop about an rental/courtesy car. My car is a 2022 Acura RDX which is classified as a luxury compact, and they promised me a comparable compact about a day or 2 before I picked up the vehicle. When I arrived they said the compact was gone and gave me a Mazda Cx-3, which is a sub-compact and very small. I called to complain later in the week and was asked to call again on Monday. They promised me a Kia Seltos for me to pick up. The Seltos was also rented out when I arrived 2 hrs later and I ended up with a sh*tty Mitsubishi Eclipse. 3 issues I) not happy they promised me a vehicle and then discovering it's gone when I arrive 2) My vehicle is a luxury SUV, and the 4 vehicles that I was offered and / or drove were not in this vehicle class 3) trying to pass off the 1st car (Mazda CX 3) as a substitute for my vehicle This company is as sleazy as they come as they treat ICBC customers as a low priority. The worst thing is they will charge ICBC for compact but give me a sub-compact as a loaner just so they can save money. End result is they rip-off ICBC and me the customer! Stay away if you can or be on the look out for this company trying to save money at your expense!!

Always have a vehicles. good for Icbc And you don't need a credit card. One issue..5 pm there…read moreclosed and no weekends

Jim was the best ! Super smooth. Easy drop off. Thanks for everything ! Love enterprise.read more

My name is Sara A. Scottsdale, AZ…read more Dee-jay (DJ) made all the difference for me from start to finish. 9/12 checkout and 9/18 brought car back. Such a gentleman, gave me the best luxury car, it was clean. He was nice on the phone when I called ahead, asking him to have it ready. He also permitted me to use the restroom each of my two visits, and was just wonderful to me as a solo traveler. I wish all service reps were like DJ; I feel like he's a friend and each time I come to Vancouver BC from now on, I will only go to see DJ at this: 970 SW Marine location. Well done DJ. Thank you for being a professional and for making it easy.

I rent here on a consistent basis and their customer service is top notch. I highly recommend this…read morebranch.

Waited standing in line for 10 mins..Agent doesn't tell me to sit down with other people waiting…read more Then let's people behind me go. The agent is very very slow with no concern to customers or customer service. I had to wait an hour just to fill out the paperwork. Then sit back down in line to wait for a car. I highly recommend never coming to this car rental company. Highly recommend never coming here.

I rented my 2024 hybrid Toyota Corolla from the Priceless location at 2900 Smith Street in…read moreRichmond, BC. The shuttle picked my wife and I from YVR shortly after I called them. I utilized the rental for our weeks stay on Vancouver Island. Aside from driving through downtown Vancouver to get to the ferry. I drove the vehicle all over Vancouver Island. During my weeks stay, I drove 1,028 km. The car handled great even on winding roads and roads that weren't Provincial roads.