I am so sorry the last person had a bad experience. Fortunately, we use this location about 7 times…read moreper year and have never had any unfortunate experiences. The staff is friendly, our car is always as requested, clean and ready to go. I always compare costs to other locations including the airport, and often this is the cheaper route. This location is also a Budget location, so sometimes you are renting through Avis and sometimes through Budget, although they always answer the phone as Avis (which can throw you a bit if you are Budget and are not aware).

Look out for extra fees! We rented a van and let Avis know we'd have our dogs. They said no…read moreproblem. We've done this many times before at this same location. The last time they charged a $250 cleaning fee. We immediately called and asked for proof/photos of the claimed mess. They had none. Very disappointing.

Being better on having a vehicle ready on the day I make the reservation I just had a terrible…read moreexperience. Never knew that I could have such bad experience with a rental car place. I was charged wrongly. I had a rental only for 7 days and got charged for nine.

i am writing to inform you that i am taking this matter to the better BBB. I was very upset that u…read moreguys didn't have a rental reserved for me on the 18th of june. when i was told the day before that u would have one. i also said i wanted a midsize truck or a car. and was also told that a midsize truck was going to be $22.00 dollars a day. but u guys put me in a full-size truck and charged me $43.00 dollars a day. i was not happy about that. You guys charged me for nine days. i only had for seven days. i had from thursday the 19th to thursday the 26th of June . My name is Lucian Jacobs. rental agreement number is 8NNH62.

If I could give zero stars I would had a reservation at 4:30 pm on may 6th due to my wife's moms…read morecar being fixed at the shop next door we called the day off to let them know that she was not gonna be able to come they said it was fine just to bring a license and she did couldn't release the car to her because she is not over 25 then one of the guy there said if we had anybody with a license over 25 and so we called her uncle to come pick it up he had his own insurance and license and still wouldn't let us do it so we left no no rental car or my wife's car because it was in the shop honestly horrible miscommunication and now we won't be getting one because her mother is out on a trip and they won't release the car to her or anyone beyond livid I watched them turn down somebody else because they had no more cars how does a rental company run out of cars to give their customers

This is an example of a business who takes their customers for granted . A kid shows up to pick me…read moreup for a scheduled rental in a old 45,000 mile beat to heck dirty Nissan and says " What do you think ?" I look the filthy beast over and say you could have washed it - claims he had the day before . Plates are expired , brakes are warped, this is a piece of junk -the fact that these guys stay in business is remarkable - never again.

It's a weird small location with one staff…read more The young lady working was juggling a lot but didn't miss a beat. I thought it was a good experience. The vehicle was ready. It was in good shape, I got in and out quick and the return process was simple. That's all I can ask for. I would go back for next rental.

not a very easy place to deal with can get it done if you have the patience. car was fine no…read moreproblems with the return but wasn't very busy and took quite some time completing the reservation and also pulling the car up.

If you live in Minnesota and are looking for a great pre-owned car, walking around INSIDE and…read morelooking at inventory is a huge plus during the colder/snowy months! High end import cars & SUVs. These guys are great! You can test drive without a dealer too! Quality selection and soft sell. Offshoot of Poquet Auto. Eden Prairie, MN.

This is first review I've written on Yelp, but I felt compelled to do so based on the overall very…read morepositive experience I had with the Auto Source team. I purchased a Porsche Cayman R from them recently and this was one of the easiest transactions I've ever had with a car dealer before. Buying a car can be a stressful thing even under the best of circumstances, but buying one sight unseen from an out of state dealer can be a potentially perilous proposition if things don't go well. However, overall Auto Source made the experience almost pain-free from start to finish. My salesman was Brandon M. and he exhibited a high degree of professionalism and courtesy throughout the process. The car arrived exactly as it was described and with no surprises, which is exactly what you want in this type of transaction. We did a quick and relatively painless deal without any unnecessary negotiation and gamesmanship. The price was agreed fairly quickly and the deal was done. I would have liked to have made this a 5-star rating, but one small issue prevented me from doing that. I had agreed to pay a $300 "split the difference" shipping premium to get the car here as quickly as possible, but they were not able to deliver on their original commitment of "2-3 days". (The car arrived roughly 7 days after I had made payment to them.) Not a huge thing, but I had agreed to that extra amount to get the car earlier and then it didn't happen. Their solution? They offered to refund the $300 immediately when I called them expressing my disappointment. The check arrived with title and a nice handwritten thank you note a few days later. I don't understand why more dealers don't get that a little professionalism, courtesy, and honesty is all it takes to be successful in this business? It seems the folks at Auto Source, however, do. So, I'll give Brandon 5-stars and the overall experience 4-stars, for an average of 4.5.

i literally go out of my way to come here. i only go to ones that have people pretty much there at…read moreevery checkpoint now that i realized i like being guided in to make sure my wheels or alignment don't get f*cked like the ones at the gas station. they hand wipe you out to make sure you dry and it's reasonably priced for the top option especially their subscription if you get car washes a lot. and the staff is always super nice and helpful.

Having recently bought a new car, and with a closer car was closed down, I tried the Wayzata Bay…read moreCar Wash for the first time yesterday and was so happy I signed up for the monthly plan! Kelly helped sign me up, orient me where the free vacuums were, etc. The guys inside running the wash were polite and thorough. I looked the car over and was please with how complete the wash was!

Brought my car in for a full driver side replacement and paint, and have had a great experience…read more Tyler has been awesome and super responsive when it comes to times I could bring it in and or small fixes that needed to be done after it was completed.Chris who has been working on my car has been super awesome as-well. Brought me out and explained everything that they did and if I had any questions to feel free to ask. Honestly couldn't have received any better service.I have been screwed by a couple of shops so to get a shop like this was super refreshing. Could not recommend these guys more, my cars will be brought back here for as long as they are here.

Amazing service! We were visiting from out of town and our vehicle was broken into. These guys…read more took care of us so we could get back home. Prompt service, professional and got the work done on a holiday weekend. Really excellent service and a reasonable price.

I own a 2016 Mercedes GLC. The warranty will expire at the end of the year, so I was thinking of…read moreleasing a new one. I contacted Aaron, whom I know through my employer. His family has leased their cars from Autoporter for years. Aaron shared his wealth of knowledge about different makes/manufacturers, but could tell he was trying to talk me out of selling my car to lease one. When I saw the price of used GLCs online compared to what I paid, I realized why he was doing this. Even though he could make money by leasing a vehicle to me, he thought it would be in my best interest to hold onto it. I decided to keep my car (I do love it and there's nothing wrong with it) and asked about extended warranty companies. He gave me great advice. If I decide to lease a car in the future, Autoporter will definitely get my business.

I've done business with this company for 15+ years and leased 8 cars over the years. I've leased…read more$500k in cars over the years with them and they are the most honest and trustworthy people I've ever dealt with in this business. At least 5 of my best friends now use Autoporter as well. All of us are completely satisfied and truly enjoyed the leasing experience. If there is something that needs fixing, they're on it. I can't recommend this company highly enough.