Brought my car in for a full driver side replacement and paint, and have had a great experience. Tyler has been awesome and super responsive when it comes to times I could bring it in and or small fixes that needed to be done after it was completed.Chris who has been working on my car has been super awesome as-well. Brought me out and explained everything that they did and if I had any questions to feel free to ask. Honestly couldn't have received any better service.I have been screwed by a couple of shops so to get a shop like this was super refreshing. Could not recommend these guys more, my cars will be brought back here for as long as they are here. read more

Amazing service! We were visiting from out of town and our vehicle was broken into. These guys took care of us so we could get back home. Prompt service, professional and got the work done on a holiday weekend. Really excellent service and a reasonable price. read more

The outstanding customer experience at Wayzata Auto Center Collision Repair has compelled me to write my first Yelp review ever. Calen was fantastic. He proactively kept me up-to-date on the progress of my repair leaving personal messages every few days. It made me feel confident in the estimated completion date and valued as a customer. He also helped me to coordinate with my insurance agent. And my car looks great. I would encourage them to spruce up the entry and waiting area so the physical experience better compliments and matches the customer experience. read more

A school bus hit our parked car and Lexus of Wayzata recommended Wayzata Auto center collision repair. They exceeded our expectations! Mark was so communicative and helpful. He helped coordinate things/repairs with the bus company, as well as us. He helped me arrange for enterprise to get us a rental car at the shop so I didn't have to make arrangements to get anywhere else. He was honest, friendly, responsive and a pleasure to work with. I would highly recommend this place and while I hope we don't need their services again, I know we'll be in good hands if we do. read more

I visited 3 different auto body shops to determine how much it would cost me to repair scrapes alongside my front bumper. This was the only shop that offered me a low-cost option in addition to a repair that would involve removing my bumper and a couple of days with my car in the shop. Estimator Diane told me that they could try buffing out the scrapes and using touch-up paint. If that didn't work I could always go for the more expensive option. The other 2 shops (I've reviewed them separately) didn't offer me that option at all. It took one hour and the result was wonderful - Marissa, the detailer who did the work, must be an artist in her spare time because my bumper now looks as though it was never damaged at all. Thanks also to Estimator Trevor who really knows what good customer service is. read more

After my truck was damage I look for a fast service repair and this was the fastest and good work, but they need to work in their customer service more read more

I was very impressed by Trevor and Gina at the collision center. They were very friendly and helpful when I brought my SUV in to be fixed. A deer collision did quite a bit of damage and when I picked up the vehicle it looked brand new. I was so pleased and highly recommend them. Carole M read more

Poor, lousy workmanship! And we put our lives and the car investment in the hands of these people. My insurance estimator suggested me to go to this place to fix the hail damage on my Lexus. I wish I didn't ask for his advice. I had to come back a couple of times since they didn't finish the job initially. But three month after their service, in December and through out the whole winter or 2013-2014 my windshield was freezing from inside and I were spending 25-30 min after work defrosting it. I tried to scrape it once, but then it would be very moist inside of the car and I don't know if it is safe on the glass inside. If there is a special coating or not. I contacted to the office a few times and they even took the car to dry it out. But of course it didn't help. Because, as I suspected, they didn't install the windshield properly and there were two hole under the windshield. The cold air was coming through and created that terrible frost inside. You are asking my how I found out about it? After all this stress on the glass, it finally cracked in June and I had to re-install it. And that when all the improper previous work was shown. I submitted the pictures to the Wayzata ACC and they agreed with they did a terrible job. Be aware, that the windshield is your safety as much as the breaks and the airbag! And it holds the weight of the structure and with a minor collision it could be deadly to the front passengers. There are more flaws in their painting but I won't spend time to describe everything. I filed a case with BBB and others. read more

After being hit by a taxi and having front end damage to my 2014 Lexus IS250, I called Lexus of Wayzata to see where they have their cars repaired. I was referred to Wayzata Auto Center Collision Repair, and now I know why. The service I received was exemplary from the initial estimate all the way through to completion of the work. Diane was accessible, flexible in scheduling and communicated the status throughout the process. Mike was patient as I had questions and ensured that the car was in perfect condition when it left their shop. If you want your vehicle to look like new again, take it to Wayzata Auto Center Collision Repair. Signed: Sally, a happy customer! read more

Took vehicle on recommendation by Lexus of Wayzata. Very poor experience. Would not recommend.

I brought my RX350 after it was backed into by a plow truck. I met Mike he said they were busy and it would be 7-14 days and then asked me if I would like a car and I could leave mine I said that would be fine. After 15 days my vehicle was done I dropped off there vehicle and keys and took mine the work looked good. A Month later I was looking at my credit card statement and noticed a $570 charge on my credit card from a rental company. I called Mike and he said well you didn't have loaner car insurance. I said you gave me a courtesy car while mine was being worked on. He said ok I will take care of it. He called me back gave me the ph# to the rental car company I talked with them. They said until my claim with the city plow truck is handled they cant do anything because I could receive reimbursement for the car rental. So after 7 months I found that city plow trucks are not liable because of a state law. I called Mike back and told them they weren't going to reimburse me. He said he will talk to his manager and get right back to me. He never called back I called again 2 days later He said they wouldn't do anything for me. He told me he gave me the car because he assumed because I was back into I would get reimbursed. BOTTOM LINE they never informed me I was getting a rental car, They never told me they were charging my credit card, They said they would take care of my charges which they never did. My insurance agent even tried to talk to them which was no help. If there is any other auto body place in the area I would go there. read more