I purchased a 2018 Tacoma TRD Off-Road from White River Toyota in January, 2018. Alexis Secore was…read moremy Sales Consultant. I did my homework and started my vehicle hunt two weeks before my purchase. I visited five different dealerships on-line comparing vehicles and prices in both NH and VT. I received a great price offer from a dealer in NH and I was pretty sure I was going to purchase that vehicle but I thought I would try White River to see what they could offer. After a quick and easy volley of emails and one or two telephone calls I made an appointment to meet With Alexis. It's great when you get what you want for a price that you believe is reasonable. There were no gimmicks or hidden surprises. Alexis made it easy. So, thank you Alexis and thank you White River Toyota. I got a great vehicle for a great price and the time between my initial visit and when I drove the vehicle off the lot was minimal. I basically purchased my vehicle on a hand-held device!

I contacted the office to book an appointment and requested a full maintenance service. The final…read morecost wasn't discussed, and I didn't try to negotiate it or bargaining. On the day of the appointment, my car wasn't fully serviced when I picked it up. I still don't know why many of the requested services were skipped--I was only given a final sheet listing a few completed items. Was the shop busy that day? Do you usually assume that customers want to pay as little as possible? Or did someone just decide by appearance that I wouldn't be able to afford the full service? (I'm a proud Native American, by the way.) Or were some of those services considered unnecessary at the time? Overall--I'm still gonna wonder, why? I didn't report or argue about it at the office afterward. I was on medical leave at the time and dealing with a lot of pain, so I didn't have the energy to handle the inconvenience on top of everything else. Despite this, the shop still did a good job--my car drives noticeably smoother after this partially disappointing service. (I can only imagine how great it could have been if the full maintenance had been completed.) I've been loyal to Toyota for a long time in my homeCountry, but honestly, this first maintenance experience has completely ruined my US-Toyota impression. It added up to my very first experience with this same branch, where I waited months to receive the spare key included in my car purchase. No one contacted me for months, and when I finally reached out, the office said they had simply "forgotten" to cut it.

What in the world are you doing all the way out in Lenanon, NH? How are you supposed to find a car…read morethat can get you where you need to be? Oh, you have 2 kids with you, one who needs an infant car seat and no way to get to the rental car place from the bus stop. Oh, there's North Country Auto Rental. I've rented cars before. Enough times to know who is just "renting a car" and who is going out of their way to not just rent you a car, but help your trip be as painless as possible. Well that's what NCAR provided. First, they picked us all up at the Dartmouth bus stop. Delivered us to our car, sent us on our way quickly and oh yea, drop off? Oh just park it at the bus stop - we'll get it later. Brilliance. Sheer brilliance. You EVER need a car for a few days or weeks - these are your peeps.

I needed to rent a passenger van to shuttle my daughter's bridal party around town. North Country…read moreAuto was very accommodating and made it easy for me to pick it up and return it after hours. The owner's were super nice.

I dealt with two ladies between setting up the reservation and picking up/dropping it off. They…read morewere both exceptional!! I love when an interaction can go so smoothly, and the service be so great! We rented a large van for a girls day, and will 100% go through Avis every time we plan this in the future!

I needed to get back to Boston (had driven up to the area with a friend) and refused to take the…read morebus; while one-way rentals are expensive, sometimes you just need to do it. I made the reservation in advance online, needed to change the details for pick-up date/time a couple of times, but all was well when I picked up the car. I picked it up on August 11th, I believe the woman working is named Kathy? Things were a little hectic for her, she was by herself and someone had quit that morning, but she had the keys for me in just a couple of minutes and told me exactly how much gas to buy before returning it so that I would have the same amount of gas in the tank at return. It's unlikely I would need a car here again, but if I did I would definitely be back to Avis

I recently rented a special order vehicle (8 passenger SUV w/ 4 WheelDrive) from this office in…read moreadvance of the need to insure getting it. The cost of this 1 week rental was almost $800.00, you would expect a great condition clean vehicle especially with a week advanced rental notice. My experience was horrible!! Upon pickup of the vehicle during inspection it stunk of mildew and cigarettes and was filthy inside. We requested it to be cleaned again, 30 or so minutes later it was like nothing had been done. It still smelled and had sticky spills and dirt everywhere, even fast food containers we found after the 2nd cleaning. Due to time constraints i was forced to take it. After 2hrs of my own time cleaning the vehicle, it was in satisfactory interior condition. The vehicle also shook heavily on the highway. Upon returning the vehicle I called Thrifty corporate with my dissatisfaction, only to be told they don't guarantee clean vehicles, just that if you break down they will help you. Their way to brush me off was a $50 credit off my next rental( like that would happen) or $25 cash value. Had this not be a time sensitive situation there is NO way that I would have taken possession of the vehicle for rental. I will never use this company again!

Rented a car from them while my car was undergoing transmission repair. The vehicle they provided…read morewas in pretty good shape other than a mild cigar smoke smell. When my vehicle was ready, I brought back the car and there was an additional charge but they wouldn't explain why. They told me to call at a later time to discuss the charge with a manager. When I called later, the manager explained over the phone that the charge was for returning the car early! Of course I would not have returned the vehicle early if they were honest with me, and they were not willing to make it right. Would not recommend.

I recently bought a car here on their installment plan and they have been very understanding and…read morewilling to help me out whenever my car has had problems. Deal with them honestly and fairly and they'll treat you right.

This used car dealership just opened recently, and is located next to the old bowling alley in…read moreWhite River. They have a good selection of Subarus, thanks to their affiliation with The Car Store in Norwich, VT. They accept all major debit/credit cards (Visa, MasterCard, Discover, Amex) and can assist you with financing if you need. If you're in the market for a used car, look no further than White River Automotive. Look for Martin, Larry, or Joel. These guys want to sell cars and aren't afraid to make a deal. They have a great selection of used Subarus, and receive new inventory daily. The reason for 4 stars is that I had to go back and forth a couple times to get the proper assignments and title to register the car. Check them out on Facebook: https://www.facebook.com/WhiteRiverAutomotive

Horrible staff, nickel and dime you for everything, make false promises about return details that…read morethey don't keep. Would recommend other locations

2nd time have gone to pick up reserved vehicle only to be told there is none available, this time…read morewas lied to saying they left a voice-mail; however no voice-mail was left. Extremely disappointing when you are dropped off and have to stand in the pouring rain for someone to come get you.