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    Rent-A-Wreck

    2.3 (3 reviews)
    Open 8:00 am - 5:00 pm

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    5 years ago

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    10 years ago

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    8 years ago

    Worst experience ever- if you need to rent a car avoid this place. High prices and arrogant owner.

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    Toolcraft Rental & Sales Center

    Toolcraft Rental & Sales Center

    1.0
    (2 reviews)

    Make sure to use a credit card because this guy does not give refunds when he rents you equipment…read morethat does not work. I live an hour away and rented a pressure washer around 1pm. Was 3pm until I got home and set it all up and finally started using at 4pm. After 20 minutes of trying to get it to stop leaking I gave up and just did the rest of the work by hand. Took it back at 9am the next morning and the manager, who has the personality of someone who hates their job, tells me I should have brought it back right away. So I guess he wanted me to change my work schedule around the hours of their business. I cannot work with people like that. Fortunately I am able to dispute it through the credit card but still had to make 2 trips to Rutland to pick up and return equipment that did not work.

    No online pricing for rentals. No online inventory for viewing what's available for rent. Tried…read moreto get a quote over the phone and they said, "come in and we'll tell you the price." Went in and looked around, asked "how much a day for this machine?" They said, "I dunno, I'll have to get the book." Came back with the book and said "that ones $280 for the day." I said, "great we'll take it." They said, " That ones broken and getting repaired." I said, "why would you show me a machine that's broken?" They said, "cause you asked." I said, "okay, can we see ones that aren't broken?" They said "sure." We settled on a machine, paid in cash and it was delivered. Started her up, 2 minutes in, it shut off. Started it again, 5 minutes in, it shut off. Called them up and said, "Machine isn't running properly". They said "drivers gone but he'll bring you another one in a few hours." Kept working with the machine shutting down every 3-5 minutes. They dropped off a new one, left. Started it up, 20 minutes later the right stick won't work". Meaning it won't turn left being a skid steer. They are closed at this point so I called and left a message. Called the emergency number too but it's just an answering service where the person on the other end said, "I'll relay the message during normal office hours." I asked, "why is this an emergency number then?" He said, "I dunno, I just take messages." Dug by hand with my car lights on till 3am. In the morning I wait 20 minutes after they open to receive a call...none came. So I called instead. The manager offered a full refund I said "I think that's fare." I Ask if I can get a check when they pick it up, they said, "No, you have to talk to the accountant first. I talk to the accountant. She's only authorized to refund 1/3 of our payment until the machine is 'checked'. Annoying, but understandable...what if I'm lying right? So the driver comes with 1/3 a check and I ask if I can video tape him using the machine in my yard to prove it isn't working...he says, "No. I gotta be somewhere at 2." They haul it off and no word yet on the refund. Take that as you will. I'll update this review if we get the other 2/3 of our money back. Until then...personally I'd say rent somewhere else. Out of a 24 rental cost I used the machine(s) 2 hours and 40 minutes. 2 hours and 20 minutes of that time was with a machine that shut off every 3-5 minutes. The giant mess of dirt, grass, and rocks I was unable to clean up with a working machine will make a wonderful eye sore though.

    Rent-A-Wreck - carrental - Updated August 2026

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