If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

Great resource for low voltage contractors, fiber, and networks.read more

From the owner: Honolulu Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Hawaii. Our telecommunications technicians and contractor's services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Honolulu Network Cabling and Fiber Optic is proud to offer voice and data cabling and telecommunications services to commercial customers throughout Honolulu, Hawaii Kai, Waikiki, Kaimuki, Kailua, Kaneohe, Ewa, Aiea, Pearl City, Mililani, Waipio, Pearl Harbor and surrounding areas.

If you need help for PC MAC problems Call them. I seen how…read morethey handle situations and yes I can trust them. I am so greatful for there service. So happy that they are in Manoa too :-) Even after support is awesome. They are the one who can make really good long time relation ship with client!

The service and professionalism I have received for the past 10 years is our standing. I have…read morereferred SOS to several of my friends and customers.

Adding the Ring doorbell camera to my home, I've felt more secure and safe. Hawaii Cam Solutions…read morewas a great choice! Their technician came to our home, installed the Ring doorbell, and within 20-30 minutes, our new security feature was up and running! Hawaii Cam Solutions employees are very professional and they offer a top of the line product (Ring doorbell) with installation as part of their contract! It was one of the most simple processes I've ever experienced. I'm very happy with my choice in using Hawaii Cam Solutions to help me upgrade our home security!

I have used Rolden many times.. He has done a great job and is very professional. He is my go to…read moreguy for Network Cabling and Cam Solutions.

I love the Tuesday promotions. Every week I look forward to…read morethe T Mobile Tuesdays promotion. One complaint is that the rechargeable flashlight was defective. I'm going to call to see if they can replace it.

Lee was awesome! Store was busy, but after my wait he took his time explaining what my options…read morewere step by step. Never rushing me. After I got my new devices, he took his time to make sure I was comfortable with everything. And never rushed me at all. Mahalo Lee!!!

Although we like T-Mobile and their phone product, this specific store was one of the worst…read morecustomer service experiences I've ever had with the company. BEWARE! If you come into the store to trade in a phone and told of a promotion it may not post correctly. Requested some type of confirmation and told it wasn't possible, even the store manager Neill wasn't able to provide any actual proof of the promotion we signed up for. Additionally he seemed annoyed to even be asked for anything aside from his verbal word. It goes without saying the offered promotion didn't post correctly to my account and I had to spend several hours on the phone with customer service fixing the stores mistake. BEWARE! During the sign up/trade in process the agents kept having "technical issues" with their iPads and he had to make multiple attempts to complete the transaction. Each time their iPads automatically select a box indicating you want insurance and marketing promotions. It's a scam... even when you verbally and physically deny both of these, the agents iPads automatically sign you up for both. It's very difficult to remove the non-mandatory insurance and marketing promotions afterwards and we felt very scammed by this nice bait and switch sign up process. Recommend doing all transactions online or with another Hawaii store.

(Visited 08/27/24 TU @ 11:00am): Odd to think that T-Mobile's been part of my life for over 20…read moreyears! I came across T-Mobile's Hawaii Kai location because I was on the island handling some family business, and it just so happened that the company's "T-Mobile Tuesday" weekly event was having an in-store promotion giveaway. I've enjoyed this marketing campaign for several years and have collected a menagerie of branded items that showed my love for the company whom I've been a devoted customer since the early 2000s when Catherine Zeta-Jones reeled me in as my first and only cellular provider and the then very cool Motorola StarTac flip-phone. Certainly, proximity was the main driving force behind this particular brick-and-mortar as it was mere minutes' drive away. Whenever I was in town, would this location fit all of my mobile needs to a tee!? PURCHASE Stadium Seat Cushion (FREE): The company's vivid magenta brand color wrapped this square 1/2"-thick tush padding with a football design. A nice item to show customer appreciation and drive foot traffic into the stores. However, after a few uses, I'd imagine the fluffiness would be nearly gone. Unfortunately, no actual purchase was made on my very first visit here, but at least now I knew there was one close by! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=O3kgOtcj1RUqviCfJQy1IA SERVICE I was greeted by a very friendly and jovial young man outside in front of the store with a proper table that had stacks of seat cushions. I showed him my app that had the coupon to redeem for one item, pressed the "redeemed" button, and I was quickly handed my prize! We chatted a bit while I assisted him to answer a cruise question from a fellow customer (I was very informed on this topic!). I also went inside the store to see what new items there were and searched for a replacement OtterBox for the broken one currently on my phone. Sadly, they didn't have the right model, but the two young male staffers recommended I check the vendor's website or even Amazon - mahalo! PARKING (FREE) Located within the Hawaii Kai Towne Center, there were plenty of stalls - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE A rather small boxy space fully maximized with a central service counter and all of the various merchandise displayed neatly on pegs and shelves along the walls with some standing displays throughout. As you could imagine, hung on the walls were several advertisements and promotional posters. Plenty of natural lighting came in through the front doors and windows while electric ceiling lights filled in the rest. There were no TVs nor any background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL I honestly didn't have many expectations with Hawaii Kai's T-Mobile location, but what I was able to do and the ease I was able to do it, I had no problem with future visits if necessary. It was a shame they didn't carry an older OtterBox model because I was ready to buy one, but I completely understood why. Although I didn't buy anything, I suspected the prices were consistent across the entire chain except for taxes, and the service was on-point from the three folks I dealt with. I found total value based on the prices, service, and experience noted above (TOTAL paid experience was around $0.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS

The technicians had to come to my classroom to test the internet. They were really polite,…read moreprofessional, and answered all my questions. Their work space was actually cleaner after they left! Thanks guys